Evaluation the Quality of Health Services Based on SERVQUAL Model in Ahwaz Health Care Centers, Iran

Background: Service quality is one of the main challenges in health systems. In quality management, service recipients play an important role in identifying their needs and preferences. The present study was carried out to evaluate the quality of health services provided in health centers of Ahvaz c...

Ausführliche Beschreibung

Bibliographische Detailangaben
Hauptverfasser: Seyyed Mansour Kashf, Diba raufi, Tayebeh Rakhshani, Hasan Hashemi
Format: Artikel
Sprache:English
Veröffentlicht: Guilan University of Medical Sciences 2019-01-01
Schriftenreihe:Caspian Journal of Health Research
Schlagworte:
Online Zugang:http://cjhr.gums.ac.ir/browse.php?a_code=A-10-246-1&slc_lang=en&sid=1