Overtourism in Dubrovnik in the eyes of local tourism employees: A qualitative study

This article implies a qualitative methodological approach and has a focus on the local tourism employees in Dubrovnik and their perception of overtourism. The empirical data are based on 12 days’ field observation in July 2018, and 18 e-mail interviews with local tourism employees. The data analysi...

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Main Authors: Saeid Abbasian, Gustaf Onn, Denis Arnautovic
Format: Article
Language:English
Published: Taylor & Francis Group 2020-01-01
Series:Cogent Social Sciences
Subjects:
Online Access:http://dx.doi.org/10.1080/23311886.2020.1775944
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author Saeid Abbasian
Gustaf Onn
Denis Arnautovic
author_facet Saeid Abbasian
Gustaf Onn
Denis Arnautovic
author_sort Saeid Abbasian
collection DOAJ
description This article implies a qualitative methodological approach and has a focus on the local tourism employees in Dubrovnik and their perception of overtourism. The empirical data are based on 12 days’ field observation in July 2018, and 18 e-mail interviews with local tourism employees. The data analysis method has been thematic analysis. The interviewees show a high level of awareness and concern about the problem. Overcrowding, traffic congestion, various physical damages, displacement of locals in Old Town, low quality of tourist experiences and lower quality of life for locals, increased prices are among problems caused by overtourism in Dubrovnik. Factors related to seasonality, physical geographic conditions, cruise ships are the most problem makers and the interviewees prefer tourists that stay overnight. Their most frequent solution suggestions are reduction of the number of cruise ships followed by stricter rules of the establishment and of quality for accommodations, caterings and shops.
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spelling doaj.art-2f81b7800fda47c1b73b7530df94d9032022-12-21T19:57:14ZengTaylor & Francis GroupCogent Social Sciences2331-18862020-01-016110.1080/23311886.2020.17759441775944Overtourism in Dubrovnik in the eyes of local tourism employees: A qualitative studySaeid Abbasian0Gustaf Onn1Denis Arnautovic2Södertörn University StockholmSödertörn University StockholmSödertörn University StockholmThis article implies a qualitative methodological approach and has a focus on the local tourism employees in Dubrovnik and their perception of overtourism. The empirical data are based on 12 days’ field observation in July 2018, and 18 e-mail interviews with local tourism employees. The data analysis method has been thematic analysis. The interviewees show a high level of awareness and concern about the problem. Overcrowding, traffic congestion, various physical damages, displacement of locals in Old Town, low quality of tourist experiences and lower quality of life for locals, increased prices are among problems caused by overtourism in Dubrovnik. Factors related to seasonality, physical geographic conditions, cruise ships are the most problem makers and the interviewees prefer tourists that stay overnight. Their most frequent solution suggestions are reduction of the number of cruise ships followed by stricter rules of the establishment and of quality for accommodations, caterings and shops.http://dx.doi.org/10.1080/23311886.2020.1775944overtourismdubrovniktourism stakeholderscruiserssustainable tourism
spellingShingle Saeid Abbasian
Gustaf Onn
Denis Arnautovic
Overtourism in Dubrovnik in the eyes of local tourism employees: A qualitative study
Cogent Social Sciences
overtourism
dubrovnik
tourism stakeholders
cruisers
sustainable tourism
title Overtourism in Dubrovnik in the eyes of local tourism employees: A qualitative study
title_full Overtourism in Dubrovnik in the eyes of local tourism employees: A qualitative study
title_fullStr Overtourism in Dubrovnik in the eyes of local tourism employees: A qualitative study
title_full_unstemmed Overtourism in Dubrovnik in the eyes of local tourism employees: A qualitative study
title_short Overtourism in Dubrovnik in the eyes of local tourism employees: A qualitative study
title_sort overtourism in dubrovnik in the eyes of local tourism employees a qualitative study
topic overtourism
dubrovnik
tourism stakeholders
cruisers
sustainable tourism
url http://dx.doi.org/10.1080/23311886.2020.1775944
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