The contribution of telco data to fight the COVID-19 pandemic: Experience of Telefonica throughout its footprint

The COVID-19 pandemic is a global challenge for humanity, in which a large number of resources are invested to develop effective vaccines and treatments. At the same time, governments try to manage the spread of the disease while alleviating the strong impact derived from the slowdown in economic ac...

Full description

Bibliographic Details
Main Authors: Pedro A. de Alarcon, Alejandro Salevsky, Daniel Gheti-Kao, Willian Rosalen, Marby C. Duarte, Carlos Cuervo, Jose J. Muñoz, Juan M. Pascual, Martin Schurig, Thomas Treß, Elena Diaz, Carlos de la Cuesta, Enrique Frias-Martinez
Format: Article
Language:English
Published: Cambridge University Press 2021-01-01
Series:Data & Policy
Subjects:
Online Access:https://www.cambridge.org/core/product/identifier/S2632324921000067/type/journal_article
_version_ 1811156480245628928
author Pedro A. de Alarcon
Alejandro Salevsky
Daniel Gheti-Kao
Willian Rosalen
Marby C. Duarte
Carlos Cuervo
Jose J. Muñoz
Juan M. Pascual
Martin Schurig
Thomas Treß
Elena Diaz
Carlos de la Cuesta
Enrique Frias-Martinez
author_facet Pedro A. de Alarcon
Alejandro Salevsky
Daniel Gheti-Kao
Willian Rosalen
Marby C. Duarte
Carlos Cuervo
Jose J. Muñoz
Juan M. Pascual
Martin Schurig
Thomas Treß
Elena Diaz
Carlos de la Cuesta
Enrique Frias-Martinez
author_sort Pedro A. de Alarcon
collection DOAJ
description The COVID-19 pandemic is a global challenge for humanity, in which a large number of resources are invested to develop effective vaccines and treatments. At the same time, governments try to manage the spread of the disease while alleviating the strong impact derived from the slowdown in economic activity. Governments were forced to impose strict lockdown measures to tackle the pandemic. This significantly changed people’s mobility and habits, subsequently impacting the economy. In this context, the availability of tools to effectively monitor and quantify mobility was key for public institutions to decide which policies to implement and for how long. Telefonica has promoted different initiatives to offer governments mobility insights throughout many of the countries where it operates in Europe and Latin America. Mobility indicators with high spatial granularity and frequency of updates were successfully deployed in different formats. However, Telefonica faced many challenges (not only technical) to put these tools into service in a short timing: from reducing latency in insights to ensuring the security and privacy of information. In this article, we provide details on how Telefonica engaged with governments and other stakeholders in different countries as a response to the pandemic. We also cover the challenges faced and the shared learnings from Telefonica’s experience in those countries.
first_indexed 2024-04-10T04:52:24Z
format Article
id doaj.art-2f8c04b16f0341ec8d859630eeb5115e
institution Directory Open Access Journal
issn 2632-3249
language English
last_indexed 2024-04-10T04:52:24Z
publishDate 2021-01-01
publisher Cambridge University Press
record_format Article
series Data & Policy
spelling doaj.art-2f8c04b16f0341ec8d859630eeb5115e2023-03-09T12:31:34ZengCambridge University PressData & Policy2632-32492021-01-01310.1017/dap.2021.6The contribution of telco data to fight the COVID-19 pandemic: Experience of Telefonica throughout its footprintPedro A. de Alarcon0https://orcid.org/0000-0001-5137-641XAlejandro Salevsky1Daniel Gheti-Kao2Willian Rosalen3Marby C. Duarte4Carlos Cuervo5Jose J. Muñoz6Juan M. Pascual7Martin Schurig8Thomas Treß9Elena Diaz10Carlos de la Cuesta11Enrique Frias-Martinez12Telefonica Research & Development, Madrid, SpainTelefonica de Argentina, Buenos Aires, ArgentinaTelefonica Brazil, Sao Paulo, BrazilTelefonica Brazil, Sao Paulo, BrazilTelefonica de Colombia, Bogotá, ColombiaTelefonica de Colombia, Bogotá, ColombiaTelefonica de Ecuador, Quito, EcuadorTelefonica de Ecuador, Quito, EcuadorTelefonica Germany GmbH, Munich, GermanyTelefonica Germany GmbH, Munich, GermanyTelefonica Tech, Madrid, SpainTelefonica de España, Madrid, SpainTelefonica Research & Development, Madrid, SpainThe COVID-19 pandemic is a global challenge for humanity, in which a large number of resources are invested to develop effective vaccines and treatments. At the same time, governments try to manage the spread of the disease while alleviating the strong impact derived from the slowdown in economic activity. Governments were forced to impose strict lockdown measures to tackle the pandemic. This significantly changed people’s mobility and habits, subsequently impacting the economy. In this context, the availability of tools to effectively monitor and quantify mobility was key for public institutions to decide which policies to implement and for how long. Telefonica has promoted different initiatives to offer governments mobility insights throughout many of the countries where it operates in Europe and Latin America. Mobility indicators with high spatial granularity and frequency of updates were successfully deployed in different formats. However, Telefonica faced many challenges (not only technical) to put these tools into service in a short timing: from reducing latency in insights to ensuring the security and privacy of information. In this article, we provide details on how Telefonica engaged with governments and other stakeholders in different countries as a response to the pandemic. We also cover the challenges faced and the shared learnings from Telefonica’s experience in those countries.https://www.cambridge.org/core/product/identifier/S2632324921000067/type/journal_articleBig DataCOVID-19mobility datatelco dataTelefonica
spellingShingle Pedro A. de Alarcon
Alejandro Salevsky
Daniel Gheti-Kao
Willian Rosalen
Marby C. Duarte
Carlos Cuervo
Jose J. Muñoz
Juan M. Pascual
Martin Schurig
Thomas Treß
Elena Diaz
Carlos de la Cuesta
Enrique Frias-Martinez
The contribution of telco data to fight the COVID-19 pandemic: Experience of Telefonica throughout its footprint
Data & Policy
Big Data
COVID-19
mobility data
telco data
Telefonica
title The contribution of telco data to fight the COVID-19 pandemic: Experience of Telefonica throughout its footprint
title_full The contribution of telco data to fight the COVID-19 pandemic: Experience of Telefonica throughout its footprint
title_fullStr The contribution of telco data to fight the COVID-19 pandemic: Experience of Telefonica throughout its footprint
title_full_unstemmed The contribution of telco data to fight the COVID-19 pandemic: Experience of Telefonica throughout its footprint
title_short The contribution of telco data to fight the COVID-19 pandemic: Experience of Telefonica throughout its footprint
title_sort contribution of telco data to fight the covid 19 pandemic experience of telefonica throughout its footprint
topic Big Data
COVID-19
mobility data
telco data
Telefonica
url https://www.cambridge.org/core/product/identifier/S2632324921000067/type/journal_article
work_keys_str_mv AT pedroadealarcon thecontributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT alejandrosalevsky thecontributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT danielghetikao thecontributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT willianrosalen thecontributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT marbycduarte thecontributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT carloscuervo thecontributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT josejmunoz thecontributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT juanmpascual thecontributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT martinschurig thecontributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT thomastreß thecontributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT elenadiaz thecontributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT carlosdelacuesta thecontributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT enriquefriasmartinez thecontributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT pedroadealarcon contributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT alejandrosalevsky contributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT danielghetikao contributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT willianrosalen contributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT marbycduarte contributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT carloscuervo contributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT josejmunoz contributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT juanmpascual contributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT martinschurig contributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT thomastreß contributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT elenadiaz contributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT carlosdelacuesta contributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint
AT enriquefriasmartinez contributionoftelcodatatofightthecovid19pandemicexperienceoftelefonicathroughoutitsfootprint