The Feasibility and Potential of Training Correctional Officers in Flexible Styles of Communication to Reduce Burnout: A Multiple Baseline Trial in Real-Life Settings
Background: Burnout is typically high among correctional officers. By a training intervention in the flexible communication style ‘everyday conversations’ as a way to increase job-related resources, this study aimed to reduce burnout in Swedish correctional officers. Methods: In a stepped wedged wai...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
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Stockholm University Press
2020-11-01
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| Series: | Scandinavian Journal of Work and Organizational Psychology |
| Subjects: | |
| Online Access: | https://account.sjwop.com/index.php/su-j-sjwop/article/view/102 |
| _version_ | 1797845387744116736 |
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| author | Åsa Norman Ulrika Lundberg Carl Åke Farbring Håkan Källmén Lars Forsberg |
| author_facet | Åsa Norman Ulrika Lundberg Carl Åke Farbring Håkan Källmén Lars Forsberg |
| author_sort | Åsa Norman |
| collection | DOAJ |
| description | Background: Burnout is typically high among correctional officers. By a training intervention in the flexible communication style ‘everyday conversations’ as a way to increase job-related resources, this study aimed to reduce burnout in Swedish correctional officers. Methods: In a stepped wedged waiting list design, 13 prison wards with 266 employees were randomized to the everyday conversations intervention at different time points during the study period. Burnout was measured using the Maslach Burnout Inventory-General Survey scales over 16 time points. Results: A significant reduction in cynicism was found. In addition, moderation effects relating to personal motivators and characteristics were found. Conclusion: There is feasibility and potential to implement communication skills to reduce burnout among employees in real-life prison settings. |
| first_indexed | 2024-04-09T17:39:21Z |
| format | Article |
| id | doaj.art-2f8cce4d85594dda9ed957f719703dbf |
| institution | Directory Open Access Journal |
| issn | 2002-2867 |
| language | English |
| last_indexed | 2024-04-09T17:39:21Z |
| publishDate | 2020-11-01 |
| publisher | Stockholm University Press |
| record_format | Article |
| series | Scandinavian Journal of Work and Organizational Psychology |
| spelling | doaj.art-2f8cce4d85594dda9ed957f719703dbf2023-04-17T07:42:12ZengStockholm University PressScandinavian Journal of Work and Organizational Psychology2002-28672020-11-0151121210.16993/sjwop.1027The Feasibility and Potential of Training Correctional Officers in Flexible Styles of Communication to Reduce Burnout: A Multiple Baseline Trial in Real-Life SettingsÅsa Norman0Ulrika Lundberg1Carl Åke Farbring2Håkan Källmén3Lars Forsberg4Department of Public Health Sciences, Karolinska Institutet, StockholmHabilitation and Health, R&D department, Gothenburg, Region Västra GötalandResearch and Development Unit, National Prison and Probation Administration, NorrköpingDepartment of Clinical Neurosciencce, Centre for psychiatry research, STAD, Karolinska Institutet, StockholmMIC Lab AB, Drottninggatan, StockholmBackground: Burnout is typically high among correctional officers. By a training intervention in the flexible communication style ‘everyday conversations’ as a way to increase job-related resources, this study aimed to reduce burnout in Swedish correctional officers. Methods: In a stepped wedged waiting list design, 13 prison wards with 266 employees were randomized to the everyday conversations intervention at different time points during the study period. Burnout was measured using the Maslach Burnout Inventory-General Survey scales over 16 time points. Results: A significant reduction in cynicism was found. In addition, moderation effects relating to personal motivators and characteristics were found. Conclusion: There is feasibility and potential to implement communication skills to reduce burnout among employees in real-life prison settings.https://account.sjwop.com/index.php/su-j-sjwop/article/view/102work environmentmotivational interviewinginterventionemotional labourprison |
| spellingShingle | Åsa Norman Ulrika Lundberg Carl Åke Farbring Håkan Källmén Lars Forsberg The Feasibility and Potential of Training Correctional Officers in Flexible Styles of Communication to Reduce Burnout: A Multiple Baseline Trial in Real-Life Settings Scandinavian Journal of Work and Organizational Psychology work environment motivational interviewing intervention emotional labour prison |
| title | The Feasibility and Potential of Training Correctional Officers in Flexible Styles of Communication to Reduce Burnout: A Multiple Baseline Trial in Real-Life Settings |
| title_full | The Feasibility and Potential of Training Correctional Officers in Flexible Styles of Communication to Reduce Burnout: A Multiple Baseline Trial in Real-Life Settings |
| title_fullStr | The Feasibility and Potential of Training Correctional Officers in Flexible Styles of Communication to Reduce Burnout: A Multiple Baseline Trial in Real-Life Settings |
| title_full_unstemmed | The Feasibility and Potential of Training Correctional Officers in Flexible Styles of Communication to Reduce Burnout: A Multiple Baseline Trial in Real-Life Settings |
| title_short | The Feasibility and Potential of Training Correctional Officers in Flexible Styles of Communication to Reduce Burnout: A Multiple Baseline Trial in Real-Life Settings |
| title_sort | feasibility and potential of training correctional officers in flexible styles of communication to reduce burnout a multiple baseline trial in real life settings |
| topic | work environment motivational interviewing intervention emotional labour prison |
| url | https://account.sjwop.com/index.php/su-j-sjwop/article/view/102 |
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