Health workers’ experiences with the Safe Delivery App in West Wollega Zone, Ethiopia: a qualitative study

Abstract Background Health workers in many low-income countries are not adequately trained to deliver pregnant women safely. In response to this, the Safe Delivery App (SDA) has been developed, which provides animated clinical instruction videos in basic emergency obstetric and neonatal care. The SD...

Full description

Bibliographic Details
Main Authors: Camilla Faldt Thomsen, Anne Marie Frøkjær Barrie, Ida Marie Boas, Stine Lund, Bjarke Lund Sørensen, Feyisa Gudeta Oljira, Britt Pinkowski Tersbøl
Format: Article
Language:English
Published: BMC 2019-05-01
Series:Reproductive Health
Subjects:
Online Access:http://link.springer.com/article/10.1186/s12978-019-0725-6
_version_ 1811323012156227584
author Camilla Faldt Thomsen
Anne Marie Frøkjær Barrie
Ida Marie Boas
Stine Lund
Bjarke Lund Sørensen
Feyisa Gudeta Oljira
Britt Pinkowski Tersbøl
author_facet Camilla Faldt Thomsen
Anne Marie Frøkjær Barrie
Ida Marie Boas
Stine Lund
Bjarke Lund Sørensen
Feyisa Gudeta Oljira
Britt Pinkowski Tersbøl
author_sort Camilla Faldt Thomsen
collection DOAJ
description Abstract Background Health workers in many low-income countries are not adequately trained to deliver pregnant women safely. In response to this, the Safe Delivery App (SDA) has been developed, which provides animated clinical instruction videos in basic emergency obstetric and neonatal care. The SDA aims to improve knowledge and skills of health workers located in the periphery of the health system in order to improve quality of care and potentially save the lives of mothers and newborns. The objective of this qualitative study was to explore the users’ experiences with using the SDA and in which ways the SDA influences their work situation and their perceived ability to conduct safe deliveries. Methods Eleven focus group discussions and four individual interviews were conducted with a total of 56 midwives, nurses and health extension workers from five districts in West Wollega Zone, Oromiya region of Ethiopia. The data further include observations and informal conversations. All interviews were recorded, transcribed verbatim, checked for corrections and analysed using systematic text condensation. Results The findings indicate that health workers perceive the SDA as a useful tool, which helps them memorize and update knowledge and skills, and improves their confidence. User patterns follow the relevancy of the tool to the health workers’ work situation - those who conduct many deliveries have more often used the app in emergency situations, whereas those who conduct few deliveries more often use it to improve their knowledge and to provide health education to pregnant women. Thus, the SDA is used in varying ways depending on internal and external factors such as own competencies, availability of equipment and frequency of births attended. Health workers experienced that community members showed more recognition and trust in their abilities and ascribed this to their increased confidence in assisting in deliveries. The increased recognition from communities may also be associated to a medical technology. Conclusion The health workers perceive the SDA as having improved their ability to manage complications during childbirth and have gained increased recognition and trust from the communities.
first_indexed 2024-04-13T13:46:30Z
format Article
id doaj.art-2fb2a11951264f728b1ad441e5a9bd75
institution Directory Open Access Journal
issn 1742-4755
language English
last_indexed 2024-04-13T13:46:30Z
publishDate 2019-05-01
publisher BMC
record_format Article
series Reproductive Health
spelling doaj.art-2fb2a11951264f728b1ad441e5a9bd752022-12-22T02:44:28ZengBMCReproductive Health1742-47552019-05-0116111110.1186/s12978-019-0725-6Health workers’ experiences with the Safe Delivery App in West Wollega Zone, Ethiopia: a qualitative studyCamilla Faldt Thomsen0Anne Marie Frøkjær Barrie1Ida Marie Boas2Stine Lund3Bjarke Lund Sørensen4Feyisa Gudeta Oljira5Britt Pinkowski Tersbøl6Department of Public Health, Global Health Section, University of CopenhagenMaternity FoundationMaternity FoundationDepartment of Public Health, Global Health Section, University of CopenhagenCentre for Innovative Medical Technology, University of Southern DenmarkMaternity FoundationDepartment of Public Health, Global Health Section, University of CopenhagenAbstract Background Health workers in many low-income countries are not adequately trained to deliver pregnant women safely. In response to this, the Safe Delivery App (SDA) has been developed, which provides animated clinical instruction videos in basic emergency obstetric and neonatal care. The SDA aims to improve knowledge and skills of health workers located in the periphery of the health system in order to improve quality of care and potentially save the lives of mothers and newborns. The objective of this qualitative study was to explore the users’ experiences with using the SDA and in which ways the SDA influences their work situation and their perceived ability to conduct safe deliveries. Methods Eleven focus group discussions and four individual interviews were conducted with a total of 56 midwives, nurses and health extension workers from five districts in West Wollega Zone, Oromiya region of Ethiopia. The data further include observations and informal conversations. All interviews were recorded, transcribed verbatim, checked for corrections and analysed using systematic text condensation. Results The findings indicate that health workers perceive the SDA as a useful tool, which helps them memorize and update knowledge and skills, and improves their confidence. User patterns follow the relevancy of the tool to the health workers’ work situation - those who conduct many deliveries have more often used the app in emergency situations, whereas those who conduct few deliveries more often use it to improve their knowledge and to provide health education to pregnant women. Thus, the SDA is used in varying ways depending on internal and external factors such as own competencies, availability of equipment and frequency of births attended. Health workers experienced that community members showed more recognition and trust in their abilities and ascribed this to their increased confidence in assisting in deliveries. The increased recognition from communities may also be associated to a medical technology. Conclusion The health workers perceive the SDA as having improved their ability to manage complications during childbirth and have gained increased recognition and trust from the communities.http://link.springer.com/article/10.1186/s12978-019-0725-6Health workersMaternal healthPerinatal healthChildbirthmHealthMobile phone
spellingShingle Camilla Faldt Thomsen
Anne Marie Frøkjær Barrie
Ida Marie Boas
Stine Lund
Bjarke Lund Sørensen
Feyisa Gudeta Oljira
Britt Pinkowski Tersbøl
Health workers’ experiences with the Safe Delivery App in West Wollega Zone, Ethiopia: a qualitative study
Reproductive Health
Health workers
Maternal health
Perinatal health
Childbirth
mHealth
Mobile phone
title Health workers’ experiences with the Safe Delivery App in West Wollega Zone, Ethiopia: a qualitative study
title_full Health workers’ experiences with the Safe Delivery App in West Wollega Zone, Ethiopia: a qualitative study
title_fullStr Health workers’ experiences with the Safe Delivery App in West Wollega Zone, Ethiopia: a qualitative study
title_full_unstemmed Health workers’ experiences with the Safe Delivery App in West Wollega Zone, Ethiopia: a qualitative study
title_short Health workers’ experiences with the Safe Delivery App in West Wollega Zone, Ethiopia: a qualitative study
title_sort health workers experiences with the safe delivery app in west wollega zone ethiopia a qualitative study
topic Health workers
Maternal health
Perinatal health
Childbirth
mHealth
Mobile phone
url http://link.springer.com/article/10.1186/s12978-019-0725-6
work_keys_str_mv AT camillafaldtthomsen healthworkersexperienceswiththesafedeliveryappinwestwollegazoneethiopiaaqualitativestudy
AT annemariefrøkjærbarrie healthworkersexperienceswiththesafedeliveryappinwestwollegazoneethiopiaaqualitativestudy
AT idamarieboas healthworkersexperienceswiththesafedeliveryappinwestwollegazoneethiopiaaqualitativestudy
AT stinelund healthworkersexperienceswiththesafedeliveryappinwestwollegazoneethiopiaaqualitativestudy
AT bjarkelundsørensen healthworkersexperienceswiththesafedeliveryappinwestwollegazoneethiopiaaqualitativestudy
AT feyisagudetaoljira healthworkersexperienceswiththesafedeliveryappinwestwollegazoneethiopiaaqualitativestudy
AT brittpinkowskitersbøl healthworkersexperienceswiththesafedeliveryappinwestwollegazoneethiopiaaqualitativestudy