Shopping When You Are Deafblind: A Pre-Technology Test of New Methods for Face-to-Face Communication—Deafblindness and Face-to-Face Communication

This article presents the first-year results of a project that aimed to explore the feasibility of using a braille display and a smartphone in society to improve face-to-face communication for a person living with deafblindness, using a simulated communication situation. An applied experimental deve...

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Main Authors: Claude Vincent, Walter Wittich, François Bergeron, Mathieu Hotton, Bertrand Achou
Format: Article
Language:English
Published: MDPI AG 2021-10-01
Series:Societies
Subjects:
Online Access:https://www.mdpi.com/2075-4698/11/4/131
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author Claude Vincent
Walter Wittich
François Bergeron
Mathieu Hotton
Bertrand Achou
author_facet Claude Vincent
Walter Wittich
François Bergeron
Mathieu Hotton
Bertrand Achou
author_sort Claude Vincent
collection DOAJ
description This article presents the first-year results of a project that aimed to explore the feasibility of using a braille display and a smartphone in society to improve face-to-face communication for a person living with deafblindness, using a simulated communication situation. An applied experimental development design was implemented, followed by a pre-test in the community. Two clinicians and an engineer conducted communication tests with three communication partners with normal vision in a shopping mall. A blind clinician acting as deafblind bought an iPhone case and asked for the location of two stores. Communication partners did not report any difficulties, understood the exchanges, and were proud to have helped a person living with deafblindness. No communication breakdowns or keyboard input incidents occurred. Speech turns were not optimal but can be improved. Clinicians proposed a sequence of three training modules: (1) prior knowledge (basic operations for iPhone, software, and braille display), (2) methods for preparing a face-to-face discussion, and (3) processes during a face-to-face discussion. Results demonstrate the feasibility of using a tactile technological solution coupled with a smartphone to interact with unknown interlocutors. Technology trials form the groundwork for a 9-month case study, involving two individuals with deafblindness.
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spelling doaj.art-2fb91bea7bce4974a6b50dd712966eab2023-11-23T10:33:39ZengMDPI AGSocieties2075-46982021-10-0111413110.3390/soc11040131Shopping When You Are Deafblind: A Pre-Technology Test of New Methods for Face-to-Face Communication—Deafblindness and Face-to-Face CommunicationClaude Vincent0Walter Wittich1François Bergeron2Mathieu Hotton3Bertrand Achou4Rehabilitation Department, Université Laval, Quebec City, QC G1V 0A6, CanadaSchool of Optometry, Université de Montréal, Montreal, QC H3T 1J4, CanadaRehabilitation Department, Université Laval, Quebec City, QC G1V 0A6, CanadaRehabilitation Department, Université Laval, Quebec City, QC G1V 0A6, CanadaCentre of Interdisciplinary Research in Rehabilitation and Social Integration (Cirris), Université Laval, Quebec City, QC G1V 0A6, CanadaThis article presents the first-year results of a project that aimed to explore the feasibility of using a braille display and a smartphone in society to improve face-to-face communication for a person living with deafblindness, using a simulated communication situation. An applied experimental development design was implemented, followed by a pre-test in the community. Two clinicians and an engineer conducted communication tests with three communication partners with normal vision in a shopping mall. A blind clinician acting as deafblind bought an iPhone case and asked for the location of two stores. Communication partners did not report any difficulties, understood the exchanges, and were proud to have helped a person living with deafblindness. No communication breakdowns or keyboard input incidents occurred. Speech turns were not optimal but can be improved. Clinicians proposed a sequence of three training modules: (1) prior knowledge (basic operations for iPhone, software, and braille display), (2) methods for preparing a face-to-face discussion, and (3) processes during a face-to-face discussion. Results demonstrate the feasibility of using a tactile technological solution coupled with a smartphone to interact with unknown interlocutors. Technology trials form the groundwork for a 9-month case study, involving two individuals with deafblindness.https://www.mdpi.com/2075-4698/11/4/131deafblindnessdual sensory lossUsher syndromeassistive communication technologyiPhonebraille notetaker
spellingShingle Claude Vincent
Walter Wittich
François Bergeron
Mathieu Hotton
Bertrand Achou
Shopping When You Are Deafblind: A Pre-Technology Test of New Methods for Face-to-Face Communication—Deafblindness and Face-to-Face Communication
Societies
deafblindness
dual sensory loss
Usher syndrome
assistive communication technology
iPhone
braille notetaker
title Shopping When You Are Deafblind: A Pre-Technology Test of New Methods for Face-to-Face Communication—Deafblindness and Face-to-Face Communication
title_full Shopping When You Are Deafblind: A Pre-Technology Test of New Methods for Face-to-Face Communication—Deafblindness and Face-to-Face Communication
title_fullStr Shopping When You Are Deafblind: A Pre-Technology Test of New Methods for Face-to-Face Communication—Deafblindness and Face-to-Face Communication
title_full_unstemmed Shopping When You Are Deafblind: A Pre-Technology Test of New Methods for Face-to-Face Communication—Deafblindness and Face-to-Face Communication
title_short Shopping When You Are Deafblind: A Pre-Technology Test of New Methods for Face-to-Face Communication—Deafblindness and Face-to-Face Communication
title_sort shopping when you are deafblind a pre technology test of new methods for face to face communication deafblindness and face to face communication
topic deafblindness
dual sensory loss
Usher syndrome
assistive communication technology
iPhone
braille notetaker
url https://www.mdpi.com/2075-4698/11/4/131
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