Improving Service Quality With the Fuzzy TOPSIS Method: A Case Study of the Beijing Rail Transit System
Rail transit (RT) has been favored by passengers because it effectively alleviates the problems of dense population, housing shortages, small natural areas, and serious air pollution in urban centers. In this paper, we propose a framework that combines statistical analysis, fuzzy theory, and the tec...
Main Authors: | Jianmin Li, Xinyue Xu, Zhenxing Yao, Yi Lu |
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Format: | Article |
Language: | English |
Published: |
IEEE
2019-01-01
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Series: | IEEE Access |
Subjects: | |
Online Access: | https://ieeexplore.ieee.org/document/8786155/ |
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