Trust vs. Crisis
The three social phenomena -- norms, trust, and crisis -- are in this paper combined into one model that illustrates their function and relationship. Crisis is seen as a reaction to serious violations of expectations that leave people disoriented, insecure about situational norms, and unable to judg...
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Format: | Article |
Language: | English |
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The University of Akureyri
2014-06-01
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Series: | Nordicum-Mediterraneum |
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Online Access: | http://nome.unak.is/nm-marzo-2012/vol-9-no-3-2014/73-conference-paper/485-trust-vs-crisis |
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author | Kirsten Mogensen |
author_facet | Kirsten Mogensen |
author_sort | Kirsten Mogensen |
collection | DOAJ |
description | The three social phenomena -- norms, trust, and crisis -- are in this paper combined into one model that illustrates their function and relationship. Crisis is seen as a reaction to serious violations of expectations that leave people disoriented, insecure about situational norms, and unable to judge whom to trust. One logical solution to a crisis is to rebuild a shared understanding of the norms involved in any given context. Banking is used as a case. Central concepts are borrowed from Niklas Luhmann Trust (1968), Alf Ross Directives and Norms (1967), and Arthur G. Neal National Trauma & Collective Memory (1998). |
first_indexed | 2024-03-08T08:38:04Z |
format | Article |
id | doaj.art-309c534a899d4b30b1dfb313a13616ba |
institution | Directory Open Access Journal |
issn | 1670-6242 1670-6242 |
language | English |
last_indexed | 2024-03-08T08:38:04Z |
publishDate | 2014-06-01 |
publisher | The University of Akureyri |
record_format | Article |
series | Nordicum-Mediterraneum |
spelling | doaj.art-309c534a899d4b30b1dfb313a13616ba2024-02-02T00:17:54ZengThe University of AkureyriNordicum-Mediterraneum1670-62421670-62422014-06-0193A5Trust vs. CrisisKirsten MogensenThe three social phenomena -- norms, trust, and crisis -- are in this paper combined into one model that illustrates their function and relationship. Crisis is seen as a reaction to serious violations of expectations that leave people disoriented, insecure about situational norms, and unable to judge whom to trust. One logical solution to a crisis is to rebuild a shared understanding of the norms involved in any given context. Banking is used as a case. Central concepts are borrowed from Niklas Luhmann Trust (1968), Alf Ross Directives and Norms (1967), and Arthur G. Neal National Trauma & Collective Memory (1998).http://nome.unak.is/nm-marzo-2012/vol-9-no-3-2014/73-conference-paper/485-trust-vs-crisissocial normstrustcrisisfunctional analysesbank advisorNiklas LuhmannAlf RossArthur G. Neal |
spellingShingle | Kirsten Mogensen Trust vs. Crisis Nordicum-Mediterraneum social norms trust crisis functional analyses bank advisor Niklas Luhmann Alf Ross Arthur G. Neal |
title | Trust vs. Crisis |
title_full | Trust vs. Crisis |
title_fullStr | Trust vs. Crisis |
title_full_unstemmed | Trust vs. Crisis |
title_short | Trust vs. Crisis |
title_sort | trust vs crisis |
topic | social norms trust crisis functional analyses bank advisor Niklas Luhmann Alf Ross Arthur G. Neal |
url | http://nome.unak.is/nm-marzo-2012/vol-9-no-3-2014/73-conference-paper/485-trust-vs-crisis |
work_keys_str_mv | AT kirstenmogensen trustvscrisis |