Evaluation of strategies for increasing response rates to postal questionnaires in quality control of nasal septal surgery

Abstract Background Postal questionnaires are often used to assess the results of nasal septoplasty, but response rates vary widely. This study assesses strategies designed to increase the response rate. Methods Postoperative questionnaires using visual analogue scales (VAS) for nasal obstruction we...

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Main Authors: Merete T. Egeland, Magnus Tarangen, Olga Shiryaeva, Caryl Gay, Liv K. Døsen, Rolf Haye
Format: Article
Language:English
Published: BMC 2017-06-01
Series:BMC Research Notes
Subjects:
Online Access:http://link.springer.com/article/10.1186/s13104-017-2516-x
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author Merete T. Egeland
Magnus Tarangen
Olga Shiryaeva
Caryl Gay
Liv K. Døsen
Rolf Haye
author_facet Merete T. Egeland
Magnus Tarangen
Olga Shiryaeva
Caryl Gay
Liv K. Døsen
Rolf Haye
author_sort Merete T. Egeland
collection DOAJ
description Abstract Background Postal questionnaires are often used to assess the results of nasal septoplasty, but response rates vary widely. This study assesses strategies designed to increase the response rate. Methods Postoperative questionnaires using visual analogue scales (VAS) for nasal obstruction were mailed to 160 consecutive patients alternately allocated to one of two groups. Group A received the questionnaire in the usual manner and group B received a modified cover letter with hand-written name and signature and a hand-stamped return envelope. Results Of the 80 patients in each group, 47 (58.8%) in group A and 54 (67.5%) in group B returned the questionnaire (p = 0.25). There were no age or gender differences between the groups, nor did the pre- and postoperative VAS scores differ between the groups. Conclusion The strategies used in this study increased the response rate to postal questionnaires by 8.7% points, but this was not a statistically significant or clinically meaningful improvement.
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spelling doaj.art-30dada0b7f314a62b72fbd66da5ac8f42022-12-21T19:15:08ZengBMCBMC Research Notes1756-05002017-06-011011510.1186/s13104-017-2516-xEvaluation of strategies for increasing response rates to postal questionnaires in quality control of nasal septal surgeryMerete T. Egeland0Magnus Tarangen1Olga Shiryaeva2Caryl Gay3Liv K. Døsen4Rolf Haye5Department of Quality, Lovisenberg Diakonale HospitalDepartment of Quality, Lovisenberg Diakonale HospitalDepartment of Quality, Lovisenberg Diakonale HospitalDepartment of Quality, Lovisenberg Diakonale HospitalDepartment of Oto-Rhino-Laryngology, Lovisenberg Diakonale HospitalDepartment of Oto-Rhino-Laryngology, Lovisenberg Diakonale HospitalAbstract Background Postal questionnaires are often used to assess the results of nasal septoplasty, but response rates vary widely. This study assesses strategies designed to increase the response rate. Methods Postoperative questionnaires using visual analogue scales (VAS) for nasal obstruction were mailed to 160 consecutive patients alternately allocated to one of two groups. Group A received the questionnaire in the usual manner and group B received a modified cover letter with hand-written name and signature and a hand-stamped return envelope. Results Of the 80 patients in each group, 47 (58.8%) in group A and 54 (67.5%) in group B returned the questionnaire (p = 0.25). There were no age or gender differences between the groups, nor did the pre- and postoperative VAS scores differ between the groups. Conclusion The strategies used in this study increased the response rate to postal questionnaires by 8.7% points, but this was not a statistically significant or clinically meaningful improvement.http://link.springer.com/article/10.1186/s13104-017-2516-xNasal surgical proceduresOutcome assessmentVisual analogue scaleSurveys and questionnaires
spellingShingle Merete T. Egeland
Magnus Tarangen
Olga Shiryaeva
Caryl Gay
Liv K. Døsen
Rolf Haye
Evaluation of strategies for increasing response rates to postal questionnaires in quality control of nasal septal surgery
BMC Research Notes
Nasal surgical procedures
Outcome assessment
Visual analogue scale
Surveys and questionnaires
title Evaluation of strategies for increasing response rates to postal questionnaires in quality control of nasal septal surgery
title_full Evaluation of strategies for increasing response rates to postal questionnaires in quality control of nasal septal surgery
title_fullStr Evaluation of strategies for increasing response rates to postal questionnaires in quality control of nasal septal surgery
title_full_unstemmed Evaluation of strategies for increasing response rates to postal questionnaires in quality control of nasal septal surgery
title_short Evaluation of strategies for increasing response rates to postal questionnaires in quality control of nasal septal surgery
title_sort evaluation of strategies for increasing response rates to postal questionnaires in quality control of nasal septal surgery
topic Nasal surgical procedures
Outcome assessment
Visual analogue scale
Surveys and questionnaires
url http://link.springer.com/article/10.1186/s13104-017-2516-x
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