Multi-objective optimisation with stochastic discrete-event simulation in retail banking: a case study

The cash management of an autoteller machine (ATM) is a multi-objective optimisation problem which aims to maximise the service level provided to customers at minimum cost. This paper focus on improved cash management in a section of the South African retail banking industry, for which a decision su...

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Bibliographic Details
Main Authors: E Scholtz, J Bekker, D Du Toit
Format: Article
Language:English
Published: Operations Research Society of South Africa (ORSSA) 2012-12-01
Series:ORiON
Online Access:http://orion.journals.ac.za/pub/article/view/116