A Framework for BPM Software Selection in Relation to Digital Transformation Drivers
Business process management (BPM) is nowadays almost a traditional paradigm of assuring operational excellence. Within emerging approaches for boosting organizational readiness and maturity to cope with digital challenges, BPM transforms as well. In order to investigate the role of BPM and BPM softw...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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Faculty of Mechanical Engineering in Slavonski Brod, Faculty of Electrical Engineering in Osijek, Faculty of Civil Engineering in Osijek
2020-01-01
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| Series: | Tehnički Vjesnik |
| Subjects: | |
| Online Access: | https://hrcak.srce.hr/file/351981 |
| _version_ | 1797207195723497472 |
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| author | Ljiljana Brkić Katarina Tomičić Pupek Vesna Bosilj Vukšić |
| author_facet | Ljiljana Brkić Katarina Tomičić Pupek Vesna Bosilj Vukšić |
| author_sort | Ljiljana Brkić |
| collection | DOAJ |
| description | Business process management (BPM) is nowadays almost a traditional paradigm of assuring operational excellence. Within emerging approaches for boosting organizational readiness and maturity to cope with digital challenges, BPM transforms as well. In order to investigate the role of BPM and BPM software (BPMS) in relation to these approaches we explore drivers of digital transformation (DT). Based on the mapping of BPMS dimensions and drivers of DT, we propose a framework for self-assessment which allows evaluation of the significance of BPMS dimension in relation to DT. The framework was tested on multiple case-studies to analyse what their BPMS priorities are and how these priorities influence their digital transformation. AHP analysis was performed by prioritizing BPM's dimensions mapped with DT drivers and it served as a basis for assessing the level of digital maturity of the observed companies. This article therefore deals with the following: (1) it briefly discusses BPM and DT as concepts, (2) it demonstrates how AHP can serve for selecting BPM software and (3) it shows that BPM dimensions can be linked to Digital Transformation. |
| first_indexed | 2024-04-24T09:19:03Z |
| format | Article |
| id | doaj.art-3128d0ba32a94251ae4174976620a23c |
| institution | Directory Open Access Journal |
| issn | 1330-3651 1848-6339 |
| language | English |
| last_indexed | 2024-04-24T09:19:03Z |
| publishDate | 2020-01-01 |
| publisher | Faculty of Mechanical Engineering in Slavonski Brod, Faculty of Electrical Engineering in Osijek, Faculty of Civil Engineering in Osijek |
| record_format | Article |
| series | Tehnički Vjesnik |
| spelling | doaj.art-3128d0ba32a94251ae4174976620a23c2024-04-15T16:22:24ZengFaculty of Mechanical Engineering in Slavonski Brod, Faculty of Electrical Engineering in Osijek, Faculty of Civil Engineering in OsijekTehnički Vjesnik1330-36511848-63392020-01-012741108111410.17559/TV-20190315193304A Framework for BPM Software Selection in Relation to Digital Transformation DriversLjiljana Brkić0Katarina Tomičić Pupek1Vesna Bosilj Vukšić2Faculty of Electrical Engineering and Computing, Unska 3, 10000 Zagreb, CroatiaFaculty of Organization and Informatics, Pavlinska 2 42000 Varaždin, CroatiaFaculty of Economics and Business, University of Zagreb, Trg J. F. Kennedy 6, 10000 Zagreb, CroatiaBusiness process management (BPM) is nowadays almost a traditional paradigm of assuring operational excellence. Within emerging approaches for boosting organizational readiness and maturity to cope with digital challenges, BPM transforms as well. In order to investigate the role of BPM and BPM software (BPMS) in relation to these approaches we explore drivers of digital transformation (DT). Based on the mapping of BPMS dimensions and drivers of DT, we propose a framework for self-assessment which allows evaluation of the significance of BPMS dimension in relation to DT. The framework was tested on multiple case-studies to analyse what their BPMS priorities are and how these priorities influence their digital transformation. AHP analysis was performed by prioritizing BPM's dimensions mapped with DT drivers and it served as a basis for assessing the level of digital maturity of the observed companies. This article therefore deals with the following: (1) it briefly discusses BPM and DT as concepts, (2) it demonstrates how AHP can serve for selecting BPM software and (3) it shows that BPM dimensions can be linked to Digital Transformation.https://hrcak.srce.hr/file/351981AHPbusiness process management softwaredigital transformation drivers |
| spellingShingle | Ljiljana Brkić Katarina Tomičić Pupek Vesna Bosilj Vukšić A Framework for BPM Software Selection in Relation to Digital Transformation Drivers Tehnički Vjesnik AHP business process management software digital transformation drivers |
| title | A Framework for BPM Software Selection in Relation to Digital Transformation Drivers |
| title_full | A Framework for BPM Software Selection in Relation to Digital Transformation Drivers |
| title_fullStr | A Framework for BPM Software Selection in Relation to Digital Transformation Drivers |
| title_full_unstemmed | A Framework for BPM Software Selection in Relation to Digital Transformation Drivers |
| title_short | A Framework for BPM Software Selection in Relation to Digital Transformation Drivers |
| title_sort | framework for bpm software selection in relation to digital transformation drivers |
| topic | AHP business process management software digital transformation drivers |
| url | https://hrcak.srce.hr/file/351981 |
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