Reasons, perceived outcomes and characteristics of second-opinion seekers: are there differences in private vs. public settings?
Abstract Background In most countries, patients can get a second opinion (SO) through public or private healthcare systems. There is lack of data on SO utilization in private vs. public settings. We aim to evaluate the characteristics of people seeking SOs in private vs. public settings, to evaluate...
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| Format: | Article |
| Language: | English |
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BMC
2019-04-01
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| Series: | BMC Health Services Research |
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| Online Access: | http://link.springer.com/article/10.1186/s12913-019-4067-4 |
| _version_ | 1818444891688009728 |
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| author | Liora Shmueli Nadav Davidovitch Joseph S. Pliskin Igal Hekselman Ran D. Balicer Geva Greenfield |
| author_facet | Liora Shmueli Nadav Davidovitch Joseph S. Pliskin Igal Hekselman Ran D. Balicer Geva Greenfield |
| author_sort | Liora Shmueli |
| collection | DOAJ |
| description | Abstract Background In most countries, patients can get a second opinion (SO) through public or private healthcare systems. There is lack of data on SO utilization in private vs. public settings. We aim to evaluate the characteristics of people seeking SOs in private vs. public settings, to evaluate their reasons for seeking a SO from a private physician and to compare the perceived outcomes of SOs given in a private system vs. a public system. Methods A cross-sectional national telephone survey, using representative sample of the general Israeli population (n = 848, response rate = 62%). SO utilization was defined as seeking an additional clinical opinion from a specialist within the same specialty, on the same medical concern. We modeled SO utilization in a public system vs. a private system by patient characteristics using a multivariate logistic regression model. Results 214 of 339 respondents who obtained a SO during the study period, did so in a private practice (63.1%). The main reason for seeking a SO from a private physician rather than a physician in the public system was the assumption that private physicians are more professional (45.7%). However, respondents who obtained a private SO were neither more satisfied from the SO (p = 0.45), nor felt improvement in their perceived clinical outcomes after the SO (p = 0.37). Low self-reported income group, immigrants (immigrated to Israel after 1989) and religious people tended to seek SOs from the public system more than others. Conclusions The main reason for seeking a SO from private physicians was the assumption that they are more professional. However, there were no differences in satisfaction from the SO nor perceived clinical improvement. As most of SOs are sought in the private system, patient misconceptions about the private market superiority may lead to ineffective resource usage and increase inequalities in access to SOs. Ways to improve public services should be considered to reduce health inequalities. |
| first_indexed | 2024-12-14T19:23:08Z |
| format | Article |
| id | doaj.art-312efe78f9044cff9d4b6b6e85c20ccb |
| institution | Directory Open Access Journal |
| issn | 1472-6963 |
| language | English |
| last_indexed | 2024-12-14T19:23:08Z |
| publishDate | 2019-04-01 |
| publisher | BMC |
| record_format | Article |
| series | BMC Health Services Research |
| spelling | doaj.art-312efe78f9044cff9d4b6b6e85c20ccb2022-12-21T22:50:17ZengBMCBMC Health Services Research1472-69632019-04-011911810.1186/s12913-019-4067-4Reasons, perceived outcomes and characteristics of second-opinion seekers: are there differences in private vs. public settings?Liora Shmueli0Nadav Davidovitch1Joseph S. Pliskin2Igal Hekselman3Ran D. Balicer4Geva Greenfield5Department of Health Systems Management, Ben-Gurion University of the NegevDepartment of Health Systems Management, Ben-Gurion University of the NegevDepartment of Health Systems Management, Ben-Gurion University of the NegevClalit Mushlam Health Insurance Systems, Clalit Health ServicesClalit Research Institute, Clalit Health ServicesDepartment of Primary Care and Public Health, School of Public Health, Imperial College London, The Reynolds BuildingAbstract Background In most countries, patients can get a second opinion (SO) through public or private healthcare systems. There is lack of data on SO utilization in private vs. public settings. We aim to evaluate the characteristics of people seeking SOs in private vs. public settings, to evaluate their reasons for seeking a SO from a private physician and to compare the perceived outcomes of SOs given in a private system vs. a public system. Methods A cross-sectional national telephone survey, using representative sample of the general Israeli population (n = 848, response rate = 62%). SO utilization was defined as seeking an additional clinical opinion from a specialist within the same specialty, on the same medical concern. We modeled SO utilization in a public system vs. a private system by patient characteristics using a multivariate logistic regression model. Results 214 of 339 respondents who obtained a SO during the study period, did so in a private practice (63.1%). The main reason for seeking a SO from a private physician rather than a physician in the public system was the assumption that private physicians are more professional (45.7%). However, respondents who obtained a private SO were neither more satisfied from the SO (p = 0.45), nor felt improvement in their perceived clinical outcomes after the SO (p = 0.37). Low self-reported income group, immigrants (immigrated to Israel after 1989) and religious people tended to seek SOs from the public system more than others. Conclusions The main reason for seeking a SO from private physicians was the assumption that they are more professional. However, there were no differences in satisfaction from the SO nor perceived clinical improvement. As most of SOs are sought in the private system, patient misconceptions about the private market superiority may lead to ineffective resource usage and increase inequalities in access to SOs. Ways to improve public services should be considered to reduce health inequalities.http://link.springer.com/article/10.1186/s12913-019-4067-4Second opinionPrivate systemPublic systemUtilizationHealth policyInequalities |
| spellingShingle | Liora Shmueli Nadav Davidovitch Joseph S. Pliskin Igal Hekselman Ran D. Balicer Geva Greenfield Reasons, perceived outcomes and characteristics of second-opinion seekers: are there differences in private vs. public settings? BMC Health Services Research Second opinion Private system Public system Utilization Health policy Inequalities |
| title | Reasons, perceived outcomes and characteristics of second-opinion seekers: are there differences in private vs. public settings? |
| title_full | Reasons, perceived outcomes and characteristics of second-opinion seekers: are there differences in private vs. public settings? |
| title_fullStr | Reasons, perceived outcomes and characteristics of second-opinion seekers: are there differences in private vs. public settings? |
| title_full_unstemmed | Reasons, perceived outcomes and characteristics of second-opinion seekers: are there differences in private vs. public settings? |
| title_short | Reasons, perceived outcomes and characteristics of second-opinion seekers: are there differences in private vs. public settings? |
| title_sort | reasons perceived outcomes and characteristics of second opinion seekers are there differences in private vs public settings |
| topic | Second opinion Private system Public system Utilization Health policy Inequalities |
| url | http://link.springer.com/article/10.1186/s12913-019-4067-4 |
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