Gamification of Enterprise Systems
Enterprise systems have become an integral part of an organization’s operations. However, they also pose many challenges to organizations from the perspective of implementation, user training, as well as use and acceptance. Without effective usage, enterprise systems may not be able to pro...
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2019-02-01
|
| Series: | Systems |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2079-8954/7/1/13 |
| _version_ | 1798040651218026496 |
|---|---|
| author | Fiona Fui-Hoon Nah Brenda Eschenbrenner Craig C. Claybaugh Perry B. Koob |
| author_facet | Fiona Fui-Hoon Nah Brenda Eschenbrenner Craig C. Claybaugh Perry B. Koob |
| author_sort | Fiona Fui-Hoon Nah |
| collection | DOAJ |
| description | Enterprise systems have become an integral part of an organization’s operations. However, they also pose many challenges to organizations from the perspective of implementation, user training, as well as use and acceptance. Without effective usage, enterprise systems may not be able to provide the strategic or competitive advantages that organizations desire. Therefore, organizations may consider gamification to enhance training, acceptance, and usage. We discuss the various ways in which enterprise system challenges can be addressed through the lens of gamification and present a framework for gamification of enterprise systems. The framework is comprised of basic principles and key design elements of gamification, as well as their application to enterprise systems. The specific principles of gamification include Challenge, Interactivity, Goal Orientation, Social Connectivity, Competition, Achievement, Reinforcement, and Fun Orientation. Design elements, such as points, levels, badges, leaderboards, progress bars, quests, and avatars, represent the application of these gamification principles, which can foster engagement with enterprise systems. The framework was validated by a group of experts. We also provide practical and theoretical implications, as well as suggestions for future research. |
| first_indexed | 2024-04-11T22:11:32Z |
| format | Article |
| id | doaj.art-313fcfa7b23e46198eed6af779212bc5 |
| institution | Directory Open Access Journal |
| issn | 2079-8954 |
| language | English |
| last_indexed | 2024-04-11T22:11:32Z |
| publishDate | 2019-02-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Systems |
| spelling | doaj.art-313fcfa7b23e46198eed6af779212bc52022-12-22T04:00:33ZengMDPI AGSystems2079-89542019-02-01711310.3390/systems7010013systems7010013Gamification of Enterprise SystemsFiona Fui-Hoon Nah0Brenda Eschenbrenner1Craig C. Claybaugh2Perry B. Koob3Department of Business and Information Technology, Missouri University of Science and Technology, Rolla, MO 65409, USADepartment of Accounting, Finance, and Economics, University of Nebraska at Kearney, Kearney, NE 68849, USADepartment of Business and Information Technology, Missouri University of Science and Technology, Rolla, MO 65409, USADepartment of Information Technology, Missouri University of Science and Technology, Rolla, MO 65409, USAEnterprise systems have become an integral part of an organization’s operations. However, they also pose many challenges to organizations from the perspective of implementation, user training, as well as use and acceptance. Without effective usage, enterprise systems may not be able to provide the strategic or competitive advantages that organizations desire. Therefore, organizations may consider gamification to enhance training, acceptance, and usage. We discuss the various ways in which enterprise system challenges can be addressed through the lens of gamification and present a framework for gamification of enterprise systems. The framework is comprised of basic principles and key design elements of gamification, as well as their application to enterprise systems. The specific principles of gamification include Challenge, Interactivity, Goal Orientation, Social Connectivity, Competition, Achievement, Reinforcement, and Fun Orientation. Design elements, such as points, levels, badges, leaderboards, progress bars, quests, and avatars, represent the application of these gamification principles, which can foster engagement with enterprise systems. The framework was validated by a group of experts. We also provide practical and theoretical implications, as well as suggestions for future research.https://www.mdpi.com/2079-8954/7/1/13gamificationdesign elementsenterprise systemchallengeinteractivitygoal orientationsocial connectivitycompetitionachievementreinforcementfun orientation |
| spellingShingle | Fiona Fui-Hoon Nah Brenda Eschenbrenner Craig C. Claybaugh Perry B. Koob Gamification of Enterprise Systems Systems gamification design elements enterprise system challenge interactivity goal orientation social connectivity competition achievement reinforcement fun orientation |
| title | Gamification of Enterprise Systems |
| title_full | Gamification of Enterprise Systems |
| title_fullStr | Gamification of Enterprise Systems |
| title_full_unstemmed | Gamification of Enterprise Systems |
| title_short | Gamification of Enterprise Systems |
| title_sort | gamification of enterprise systems |
| topic | gamification design elements enterprise system challenge interactivity goal orientation social connectivity competition achievement reinforcement fun orientation |
| url | https://www.mdpi.com/2079-8954/7/1/13 |
| work_keys_str_mv | AT fionafuihoonnah gamificationofenterprisesystems AT brendaeschenbrenner gamificationofenterprisesystems AT craigcclaybaugh gamificationofenterprisesystems AT perrybkoob gamificationofenterprisesystems |