An Integrated Approach for Supplier Evaluation and Selection using the Delphi Method and Analytic Hierarchy Process (AHP): A New Framework

Supplier selection is one of the most critical processes in supply chain management (SCM). Most small and medium enterprises (SMEs) face difficulties choosing the best supplier using conventional methods. A hybrid multi-criteria decision-making (MCDM) approach is proposed in supplier selection....

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Main Authors: Muataz Hazza Al Hazza, Alaa Abdelwahed, Mohammad Yeakub Ali, Atiah Bt. Abdullah Sidek
Format: Article
Language:English
Published: Universitas Indonesia 2022-01-01
Series:International Journal of Technology
Subjects:
Online Access:https://ijtech.eng.ui.ac.id/article/view/4700
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author Muataz Hazza Al Hazza
Alaa Abdelwahed
Mohammad Yeakub Ali
Atiah Bt. Abdullah Sidek
author_facet Muataz Hazza Al Hazza
Alaa Abdelwahed
Mohammad Yeakub Ali
Atiah Bt. Abdullah Sidek
author_sort Muataz Hazza Al Hazza
collection DOAJ
description Supplier selection is one of the most critical processes in supply chain management (SCM). Most small and medium enterprises (SMEs) face difficulties choosing the best supplier using conventional methods. A hybrid multi-criteria decision-making (MCDM) approach is proposed in supplier selection. This proposed framework integrates the Delphi technique as a data-gathering tool and Analytic Hierarchy Process (AHP) as the MCDM methodology for data analysis; both were used to select an effective supplier. This project applies the Delphi technique, allows experts to select the main criteria, and compares the trade-offs between the available alternatives depending on the main criteria. The criteria selected were price, delivery time, online ranking, rejection rate, and flexibility. Using the AHP approach, the criteria's weights were then assigned. The highest was for the price (43.84%), followed by the rejection rate (21.81%), online ranking (19.27%), delivery time (9.44%), and flexibility (5.64%). Lastly, a new framework was suggested using the weighted criteria collection for supplier selection.
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spelling doaj.art-3145ca362ad64b9283d00321e9f707042023-01-03T03:02:00ZengUniversitas IndonesiaInternational Journal of Technology2086-96142087-21002022-01-01131162510.14716/ijtech.v13i1.47004700An Integrated Approach for Supplier Evaluation and Selection using the Delphi Method and Analytic Hierarchy Process (AHP): A New FrameworkMuataz Hazza Al Hazza0Alaa Abdelwahed1Mohammad Yeakub Ali2Atiah Bt. Abdullah Sidek3Department of Mechanical and Industrial Engineering, School of Engineering, American University of Ras Al Khaimah, United Arab EmiratesDepartment of Manufacturing and Materials Engineering, Faculty of Engineering, International Islamic University Malaysia, Kuala Lumpur 50728, MalaysiaMechanical Engineering Programme Area, Faculty of Engineering, Universiti Teknologi Brunei, Jalan Tungku Link, Gadong, BE1410, Brunei DarussalamDepartment of Manufacturing and Materials Engineering, Faculty of Engineering, International Islamic University Malaysia, Kuala Lumpur 50728, MalaysiaSupplier selection is one of the most critical processes in supply chain management (SCM). Most small and medium enterprises (SMEs) face difficulties choosing the best supplier using conventional methods. A hybrid multi-criteria decision-making (MCDM) approach is proposed in supplier selection. This proposed framework integrates the Delphi technique as a data-gathering tool and Analytic Hierarchy Process (AHP) as the MCDM methodology for data analysis; both were used to select an effective supplier. This project applies the Delphi technique, allows experts to select the main criteria, and compares the trade-offs between the available alternatives depending on the main criteria. The criteria selected were price, delivery time, online ranking, rejection rate, and flexibility. Using the AHP approach, the criteria's weights were then assigned. The highest was for the price (43.84%), followed by the rejection rate (21.81%), online ranking (19.27%), delivery time (9.44%), and flexibility (5.64%). Lastly, a new framework was suggested using the weighted criteria collection for supplier selection.https://ijtech.eng.ui.ac.id/article/view/4700ahpdelphimcdmsupplier selectionsupply chain
spellingShingle Muataz Hazza Al Hazza
Alaa Abdelwahed
Mohammad Yeakub Ali
Atiah Bt. Abdullah Sidek
An Integrated Approach for Supplier Evaluation and Selection using the Delphi Method and Analytic Hierarchy Process (AHP): A New Framework
International Journal of Technology
ahp
delphi
mcdm
supplier selection
supply chain
title An Integrated Approach for Supplier Evaluation and Selection using the Delphi Method and Analytic Hierarchy Process (AHP): A New Framework
title_full An Integrated Approach for Supplier Evaluation and Selection using the Delphi Method and Analytic Hierarchy Process (AHP): A New Framework
title_fullStr An Integrated Approach for Supplier Evaluation and Selection using the Delphi Method and Analytic Hierarchy Process (AHP): A New Framework
title_full_unstemmed An Integrated Approach for Supplier Evaluation and Selection using the Delphi Method and Analytic Hierarchy Process (AHP): A New Framework
title_short An Integrated Approach for Supplier Evaluation and Selection using the Delphi Method and Analytic Hierarchy Process (AHP): A New Framework
title_sort integrated approach for supplier evaluation and selection using the delphi method and analytic hierarchy process ahp a new framework
topic ahp
delphi
mcdm
supplier selection
supply chain
url https://ijtech.eng.ui.ac.id/article/view/4700
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