The Emotional Labour of the Coach - in and out of the coaching ‘room’
Emotional labour is the activity of maintaining an appropriate outward demeanour at work. This study employed a phenomenological approach, using conceptual encounter, to explore the under-researched emotional labour of the coach. Coaches’ experience of emotional labour has high commonality with rese...
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Format: | Article |
Language: | English |
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Oxford Brookes University
2022-06-01
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Series: | International Journal of Evidence Based Coaching and Mentoring |
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Online Access: | https://radar.brookes.ac.uk/radar/items/2bd43691-55fe-4911-8008-dd984f137dca/1/IJEBCM_S16_16.pdf |
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author | Rob Kemp |
author_facet | Rob Kemp |
author_sort | Rob Kemp |
collection | DOAJ |
description | Emotional labour is the activity of maintaining an appropriate outward demeanour at work. This study employed a phenomenological approach, using conceptual encounter, to explore the under-researched emotional labour of the coach. Coaches’ experience of emotional labour has high commonality with research outcomes in other roles: impacts on authenticity, detachment, resource drain and ‘burnout’, and emotional labour was experienced both inside and outside the coaching space. These findings have implications for coaches, supervisors, educators, and professional associations for the preservation and well-being of the coach. In addition, what I have termed, commercial emotional labour has importance for coaches and organisations, and potentially beyond. |
first_indexed | 2024-04-12T17:53:32Z |
format | Article |
id | doaj.art-316e10fd927442028ab4a298d029df08 |
institution | Directory Open Access Journal |
issn | 1741-8305 |
language | English |
last_indexed | 2024-04-12T17:53:32Z |
publishDate | 2022-06-01 |
publisher | Oxford Brookes University |
record_format | Article |
series | International Journal of Evidence Based Coaching and Mentoring |
spelling | doaj.art-316e10fd927442028ab4a298d029df082022-12-22T03:22:26ZengOxford Brookes UniversityInternational Journal of Evidence Based Coaching and Mentoring1741-83052022-06-01S1618519510.24384/H98Q-Q162The Emotional Labour of the Coach - in and out of the coaching ‘room’Rob KempEmotional labour is the activity of maintaining an appropriate outward demeanour at work. This study employed a phenomenological approach, using conceptual encounter, to explore the under-researched emotional labour of the coach. Coaches’ experience of emotional labour has high commonality with research outcomes in other roles: impacts on authenticity, detachment, resource drain and ‘burnout’, and emotional labour was experienced both inside and outside the coaching space. These findings have implications for coaches, supervisors, educators, and professional associations for the preservation and well-being of the coach. In addition, what I have termed, commercial emotional labour has importance for coaches and organisations, and potentially beyond.https://radar.brookes.ac.uk/radar/items/2bd43691-55fe-4911-8008-dd984f137dca/1/IJEBCM_S16_16.pdfemotional labourauthenticitywell-beinguse-of-selfconceptual encounter |
spellingShingle | Rob Kemp The Emotional Labour of the Coach - in and out of the coaching ‘room’ International Journal of Evidence Based Coaching and Mentoring emotional labour authenticity well-being use-of-self conceptual encounter |
title | The Emotional Labour of the Coach - in and out of the coaching ‘room’ |
title_full | The Emotional Labour of the Coach - in and out of the coaching ‘room’ |
title_fullStr | The Emotional Labour of the Coach - in and out of the coaching ‘room’ |
title_full_unstemmed | The Emotional Labour of the Coach - in and out of the coaching ‘room’ |
title_short | The Emotional Labour of the Coach - in and out of the coaching ‘room’ |
title_sort | emotional labour of the coach in and out of the coaching room |
topic | emotional labour authenticity well-being use-of-self conceptual encounter |
url | https://radar.brookes.ac.uk/radar/items/2bd43691-55fe-4911-8008-dd984f137dca/1/IJEBCM_S16_16.pdf |
work_keys_str_mv | AT robkemp theemotionallabourofthecoachinandoutofthecoachingroom AT robkemp emotionallabourofthecoachinandoutofthecoachingroom |