The Emotional Labour of the Coach - in and out of the coaching ‘room’

Emotional labour is the activity of maintaining an appropriate outward demeanour at work. This study employed a phenomenological approach, using conceptual encounter, to explore the under-researched emotional labour of the coach. Coaches’ experience of emotional labour has high commonality with rese...

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Main Author: Rob Kemp
Format: Article
Language:English
Published: Oxford Brookes University 2022-06-01
Series:International Journal of Evidence Based Coaching and Mentoring
Subjects:
Online Access:https://radar.brookes.ac.uk/radar/items/2bd43691-55fe-4911-8008-dd984f137dca/1/IJEBCM_S16_16.pdf
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author Rob Kemp
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description Emotional labour is the activity of maintaining an appropriate outward demeanour at work. This study employed a phenomenological approach, using conceptual encounter, to explore the under-researched emotional labour of the coach. Coaches’ experience of emotional labour has high commonality with research outcomes in other roles: impacts on authenticity, detachment, resource drain and ‘burnout’, and emotional labour was experienced both inside and outside the coaching space. These findings have implications for coaches, supervisors, educators, and professional associations for the preservation and well-being of the coach. In addition, what I have termed, commercial emotional labour has importance for coaches and organisations, and potentially beyond.
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spelling doaj.art-316e10fd927442028ab4a298d029df082022-12-22T03:22:26ZengOxford Brookes UniversityInternational Journal of Evidence Based Coaching and Mentoring1741-83052022-06-01S1618519510.24384/H98Q-Q162The Emotional Labour of the Coach - in and out of the coaching ‘room’Rob KempEmotional labour is the activity of maintaining an appropriate outward demeanour at work. This study employed a phenomenological approach, using conceptual encounter, to explore the under-researched emotional labour of the coach. Coaches’ experience of emotional labour has high commonality with research outcomes in other roles: impacts on authenticity, detachment, resource drain and ‘burnout’, and emotional labour was experienced both inside and outside the coaching space. These findings have implications for coaches, supervisors, educators, and professional associations for the preservation and well-being of the coach. In addition, what I have termed, commercial emotional labour has importance for coaches and organisations, and potentially beyond.https://radar.brookes.ac.uk/radar/items/2bd43691-55fe-4911-8008-dd984f137dca/1/IJEBCM_S16_16.pdfemotional labourauthenticitywell-beinguse-of-selfconceptual encounter
spellingShingle Rob Kemp
The Emotional Labour of the Coach - in and out of the coaching ‘room’
International Journal of Evidence Based Coaching and Mentoring
emotional labour
authenticity
well-being
use-of-self
conceptual encounter
title The Emotional Labour of the Coach - in and out of the coaching ‘room’
title_full The Emotional Labour of the Coach - in and out of the coaching ‘room’
title_fullStr The Emotional Labour of the Coach - in and out of the coaching ‘room’
title_full_unstemmed The Emotional Labour of the Coach - in and out of the coaching ‘room’
title_short The Emotional Labour of the Coach - in and out of the coaching ‘room’
title_sort emotional labour of the coach in and out of the coaching room
topic emotional labour
authenticity
well-being
use-of-self
conceptual encounter
url https://radar.brookes.ac.uk/radar/items/2bd43691-55fe-4911-8008-dd984f137dca/1/IJEBCM_S16_16.pdf
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