Finding and Development of Organizational Citizenship Behaviors Model in Public Organizations

Organizational citizenship behaviors (OCB) are employees'behavior and actions that are not specifically designated intheir formal job duties and not directly or explicitly recognized by the organizational formal reward system. Of staff so we pay attention to effective of direct and indirect fac...

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Format: Article
Language:fas
Published: University of Sistan and Baluchestan 2011-10-01
Series:پژوهش‌های مدیریت عمومی
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Online Access:https://jmr.usb.ac.ir/article_651_8568fd758bf21dd4a92f8d0be36ba30e.pdf
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collection DOAJ
description Organizational citizenship behaviors (OCB) are employees'behavior and actions that are not specifically designated intheir formal job duties and not directly or explicitly recognized by the organizational formal reward system. Of staff so we pay attention to effective of direct and indirect factors in the organizational citizenship behaviors in public organizations. The data processed and analyzed by covariance Matrix method and concluded by structural equation model. The results shows, that commitment, organizational trust, organizational justice and organizational and managerial supports had a direct effect on organizational citizenship behavior and organizational politics, organizational identity, socialization and employee characteristics had an indirect effect on organizational citizenship behaviors. Finally, concerning research findings, an organizational citizenship behaviors model were presented to public organizations
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publishDate 2011-10-01
publisher University of Sistan and Baluchestan
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series پژوهش‌های مدیریت عمومی
spelling doaj.art-31cf31ab1e9b4572af2b9e8a743372be2023-02-17T05:25:42ZfasUniversity of Sistan and Baluchestanپژوهش‌های مدیریت عمومی2538-34182676-78802011-10-0141313915610.22111/jmr.2011.651651Finding and Development of Organizational Citizenship Behaviors Model in Public OrganizationsOrganizational citizenship behaviors (OCB) are employees'behavior and actions that are not specifically designated intheir formal job duties and not directly or explicitly recognized by the organizational formal reward system. Of staff so we pay attention to effective of direct and indirect factors in the organizational citizenship behaviors in public organizations. The data processed and analyzed by covariance Matrix method and concluded by structural equation model. The results shows, that commitment, organizational trust, organizational justice and organizational and managerial supports had a direct effect on organizational citizenship behavior and organizational politics, organizational identity, socialization and employee characteristics had an indirect effect on organizational citizenship behaviors. Finally, concerning research findings, an organizational citizenship behaviors model were presented to public organizationshttps://jmr.usb.ac.ir/article_651_8568fd758bf21dd4a92f8d0be36ba30e.pdforganizational citizenship behavior (ocb)organizational identificationsocializationanti organizational citizenship behavior (acb)structural equation model (sem
spellingShingle Finding and Development of Organizational Citizenship Behaviors Model in Public Organizations
پژوهش‌های مدیریت عمومی
organizational citizenship behavior (ocb)
organizational identification
socialization
anti organizational citizenship behavior (acb)
structural equation model (sem
title Finding and Development of Organizational Citizenship Behaviors Model in Public Organizations
title_full Finding and Development of Organizational Citizenship Behaviors Model in Public Organizations
title_fullStr Finding and Development of Organizational Citizenship Behaviors Model in Public Organizations
title_full_unstemmed Finding and Development of Organizational Citizenship Behaviors Model in Public Organizations
title_short Finding and Development of Organizational Citizenship Behaviors Model in Public Organizations
title_sort finding and development of organizational citizenship behaviors model in public organizations
topic organizational citizenship behavior (ocb)
organizational identification
socialization
anti organizational citizenship behavior (acb)
structural equation model (sem
url https://jmr.usb.ac.ir/article_651_8568fd758bf21dd4a92f8d0be36ba30e.pdf