A study on kansei attraction of products’ online reviews by using text mining and kano model
Customers' emotional needs, also called Kansei demands, have become one of the most focuses in new product development (NPD). With the rapid growth of the Internet of Things, customers are pleased to share their emotional experience and preference for products through an online platform. Ho...
Main Authors: | Xinhui KANG, Ziteng ZHAO |
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Format: | Article |
Language: | English |
Published: |
The Japan Society of Mechanical Engineers
2024-01-01
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Series: | Journal of Advanced Mechanical Design, Systems, and Manufacturing |
Subjects: | |
Online Access: | https://www.jstage.jst.go.jp/article/jamdsm/18/2/18_2024jamdsm0010/_pdf/-char/en |
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