Does the Number of Likes and Views Matter?:

In an online platform, most users often lurk the contents, and these lurkers are believed not to have any power. However, social media makes it possible to examine such lurkers by showing their viewing and liking behavior as numbers. Therefore, the aim of this paper is to empirically reveal the powe...

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Bibliographic Details
Main Author: Ayako Matsui
Format: Article
Language:Japanese
Published: Japan Marketing Academy 2021-02-01
Series:Maketingu rebyu
Subjects:
Online Access:https://www.jstage.jst.go.jp/article/marketingreview/2/1/2_2021.004/_html/-char/en
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author Ayako Matsui
author_facet Ayako Matsui
author_sort Ayako Matsui
collection DOAJ
description In an online platform, most users often lurk the contents, and these lurkers are believed not to have any power. However, social media makes it possible to examine such lurkers by showing their viewing and liking behavior as numbers. Therefore, the aim of this paper is to empirically reveal the power of lurkers (majority users) using an experimental design. Two-way ANOVA (number of majority users/number of followers of the sender) and a t-test were used to prove that the number of majority users have positive power over other social media users. The results showed that majority users have a significant positive influence on liking and sharing of contents, as well as on intention to participate in and buy the brand. In particular, majority users have the same significant influence, even if they are gathering the contents from ordinary senders who are not influencers.
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spelling doaj.art-31d7baea8bea40e0a80727ff1a0d313a2023-09-06T14:10:35ZjpnJapan Marketing AcademyMaketingu rebyu2435-04432021-02-0121303710.7222/marketingreview.2021.004marketingreviewDoes the Number of Likes and Views Matter?:Ayako Matsui0Hitotsubashi University, JapanIn an online platform, most users often lurk the contents, and these lurkers are believed not to have any power. However, social media makes it possible to examine such lurkers by showing their viewing and liking behavior as numbers. Therefore, the aim of this paper is to empirically reveal the power of lurkers (majority users) using an experimental design. Two-way ANOVA (number of majority users/number of followers of the sender) and a t-test were used to prove that the number of majority users have positive power over other social media users. The results showed that majority users have a significant positive influence on liking and sharing of contents, as well as on intention to participate in and buy the brand. In particular, majority users have the same significant influence, even if they are gathering the contents from ordinary senders who are not influencers.https://www.jstage.jst.go.jp/article/marketingreview/2/1/2_2021.004/_html/-char/ensocial mediathe majority of otherssocial influencesocial impact theory
spellingShingle Ayako Matsui
Does the Number of Likes and Views Matter?:
Maketingu rebyu
social media
the majority of others
social influence
social impact theory
title Does the Number of Likes and Views Matter?:
title_full Does the Number of Likes and Views Matter?:
title_fullStr Does the Number of Likes and Views Matter?:
title_full_unstemmed Does the Number of Likes and Views Matter?:
title_short Does the Number of Likes and Views Matter?:
title_sort does the number of likes and views matter
topic social media
the majority of others
social influence
social impact theory
url https://www.jstage.jst.go.jp/article/marketingreview/2/1/2_2021.004/_html/-char/en
work_keys_str_mv AT ayakomatsui doesthenumberoflikesandviewsmatter