Impact of early assessment and intervention by teams involving health and social care professionals in the emergency department: A systematic review.

<h4>Background</h4>Dedicated Health and Social Care Professional (HSCP) teams have been proposed for emergency departments (EDs) in an effort to improve patient and process outcomes. This systematic review synthesises the totality of evidence relating to the impact of early assessment an...

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Main Authors: Marica Cassarino, Katie Robinson, Rosie Quinn, Breda Naddy, Andrew O'Regan, Damien Ryan, Fiona Boland, Marie E Ward, Rosa McNamara, Margaret O'Connor, Gerard McCarthy, Rose Galvin
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2019-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0220709
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author Marica Cassarino
Katie Robinson
Rosie Quinn
Breda Naddy
Andrew O'Regan
Damien Ryan
Fiona Boland
Marie E Ward
Rosa McNamara
Margaret O'Connor
Gerard McCarthy
Rose Galvin
author_facet Marica Cassarino
Katie Robinson
Rosie Quinn
Breda Naddy
Andrew O'Regan
Damien Ryan
Fiona Boland
Marie E Ward
Rosa McNamara
Margaret O'Connor
Gerard McCarthy
Rose Galvin
author_sort Marica Cassarino
collection DOAJ
description <h4>Background</h4>Dedicated Health and Social Care Professional (HSCP) teams have been proposed for emergency departments (EDs) in an effort to improve patient and process outcomes. This systematic review synthesises the totality of evidence relating to the impact of early assessment and intervention by HSCP teams on quality, safety and effectiveness of care in the ED.<h4>Methods</h4>A systematic literature search was conducted in April 2019 to identify experimental studies examining the effectiveness of ED-based HSCP teams providing services to adults aged ≥ 18 years old and including two or more of the following disciplines: occupational therapist, physiotherapist, medical social worker, clinical pharmacist, or speech and language therapist. Data extraction and quality appraisal of each study were conducted independently by two reviewers.<h4>Results</h4>Six studies were included in the review (n = 273,886), all describing interdisciplinary Care Coordination Teams (CCTs) caring for adults aged ≥ 65 years old. CCT care was associated with on average 2% reduced rates of hospital admissions (three studies), improved referrals to community services for falls (one study), increased satisfaction (two studies) with the safety of discharge (patients and staff), and with the distribution of workload (staff), improved health-related quality of care (one study). No statistically significant differences between intervention and control groups emerged in terms of rates of ED re-visits, ranging between 0.2% and 3% (two studies); hospital length of stay (one hour difference noted in one study) or mortality rates (0.5% difference in one study). Increased rates of unplanned hospitalisations following the intervention (13.9% difference) were reported in one study. The methodological quality of the studies was mixed.<h4>Discussion</h4>We found limited and heterogeneous evidence on the impact of HSCP teams in the ED, suggesting a reduction in hospital admissions as well as improved patient and staff satisfaction. More robust investigations including cost-effectiveness evaluations are needed.
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spelling doaj.art-321132a511ad465da776830252fb37412022-12-21T22:50:39ZengPublic Library of Science (PLoS)PLoS ONE1932-62032019-01-01147e022070910.1371/journal.pone.0220709Impact of early assessment and intervention by teams involving health and social care professionals in the emergency department: A systematic review.Marica CassarinoKatie RobinsonRosie QuinnBreda NaddyAndrew O'ReganDamien RyanFiona BolandMarie E WardRosa McNamaraMargaret O'ConnorGerard McCarthyRose Galvin<h4>Background</h4>Dedicated Health and Social Care Professional (HSCP) teams have been proposed for emergency departments (EDs) in an effort to improve patient and process outcomes. This systematic review synthesises the totality of evidence relating to the impact of early assessment and intervention by HSCP teams on quality, safety and effectiveness of care in the ED.<h4>Methods</h4>A systematic literature search was conducted in April 2019 to identify experimental studies examining the effectiveness of ED-based HSCP teams providing services to adults aged ≥ 18 years old and including two or more of the following disciplines: occupational therapist, physiotherapist, medical social worker, clinical pharmacist, or speech and language therapist. Data extraction and quality appraisal of each study were conducted independently by two reviewers.<h4>Results</h4>Six studies were included in the review (n = 273,886), all describing interdisciplinary Care Coordination Teams (CCTs) caring for adults aged ≥ 65 years old. CCT care was associated with on average 2% reduced rates of hospital admissions (three studies), improved referrals to community services for falls (one study), increased satisfaction (two studies) with the safety of discharge (patients and staff), and with the distribution of workload (staff), improved health-related quality of care (one study). No statistically significant differences between intervention and control groups emerged in terms of rates of ED re-visits, ranging between 0.2% and 3% (two studies); hospital length of stay (one hour difference noted in one study) or mortality rates (0.5% difference in one study). Increased rates of unplanned hospitalisations following the intervention (13.9% difference) were reported in one study. The methodological quality of the studies was mixed.<h4>Discussion</h4>We found limited and heterogeneous evidence on the impact of HSCP teams in the ED, suggesting a reduction in hospital admissions as well as improved patient and staff satisfaction. More robust investigations including cost-effectiveness evaluations are needed.https://doi.org/10.1371/journal.pone.0220709
spellingShingle Marica Cassarino
Katie Robinson
Rosie Quinn
Breda Naddy
Andrew O'Regan
Damien Ryan
Fiona Boland
Marie E Ward
Rosa McNamara
Margaret O'Connor
Gerard McCarthy
Rose Galvin
Impact of early assessment and intervention by teams involving health and social care professionals in the emergency department: A systematic review.
PLoS ONE
title Impact of early assessment and intervention by teams involving health and social care professionals in the emergency department: A systematic review.
title_full Impact of early assessment and intervention by teams involving health and social care professionals in the emergency department: A systematic review.
title_fullStr Impact of early assessment and intervention by teams involving health and social care professionals in the emergency department: A systematic review.
title_full_unstemmed Impact of early assessment and intervention by teams involving health and social care professionals in the emergency department: A systematic review.
title_short Impact of early assessment and intervention by teams involving health and social care professionals in the emergency department: A systematic review.
title_sort impact of early assessment and intervention by teams involving health and social care professionals in the emergency department a systematic review
url https://doi.org/10.1371/journal.pone.0220709
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