Flexible, Capable, Adaptable: A Dynamic Allied Health Workforce

Objective: The Allied Health Executive at a major Metropolitan Health Service was experiencing an increasing number of flexible work requests and was keen to ensure that local and legislative requirements were met, our highly skilled and specialist staff were supported to remain in the workforce as...

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Main Authors: Kerry May, Fiona McAlinden, Michael Splawa-Neyman, Michelle O'Rourke, Tamica Sturgess
Format: Article
Language:English
Published: ACHSM 2017-04-01
Series:Asia Pacific Journal of Health Management
Subjects:
Online Access:https://journal.achsm.org.au/index.php/achsm/article/view/93
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author Kerry May
Fiona McAlinden
Michael Splawa-Neyman
Michelle O'Rourke
Tamica Sturgess
author_facet Kerry May
Fiona McAlinden
Michael Splawa-Neyman
Michelle O'Rourke
Tamica Sturgess
author_sort Kerry May
collection DOAJ
description Objective: The Allied Health Executive at a major Metropolitan Health Service was experiencing an increasing number of flexible work requests and was keen to ensure that local and legislative requirements were met, our highly skilled and specialist staff were supported to remain in the workforce as their life outside work changed and the operational demands of a bed-based service delivery model were not negatively impacted. Design: A root cause analysis was completed identifying three main contributing factors for the current, adhoc approach to flexible work requests. Current and past flexible work participants were surveyed, along with their managers and the Nurse Unit Managers of the clinical work areas. A literature review and environmental scan regarding frameworks for decision making for and supporting flexible work requests was undertaken. Findings: There was a lack of consistent information as to how to establish and manage a flexible work request. There had been an historical view that flexible work requests were difficult to operationalise and there were missed experiences with flexible work arrangements for the people involved, their managers and their colleagues. Outcome measures: The combined data was then utilised to develop a framework to support decision-making around whether a role could operate as a flexible work arrangement. A framework on how to best support the staff considering and entering into these arrangements to ensure all the benefits of a flexible work arrangement are realised and many of the challenges minimised was also developed. Conclusion: Flexible work arrangements should be considered in appropriate circumstances, and will have the best opportunity for success when supported by a consistent, evidenced-based framework. Abbreviations: EFT – Equivalent Full Time; RCA – Root Cause Analysis.
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spelling doaj.art-3255e4bf5da443db8a01dfd2491c78222022-12-21T20:16:58ZengACHSMAsia Pacific Journal of Health Management1833-38182204-31362017-04-0112110.24083/apjhm.v12i1.9369Flexible, Capable, Adaptable: A Dynamic Allied Health WorkforceKerry May0Fiona McAlinden1Michael Splawa-Neyman2Michelle O'Rourke3Tamica Sturgess4Monash Health – Allied Health, Clayton, Victoria, Australia.Monash Health – Allied Health, Clayton, Victoria, Australia.Monash Health – Allied Health, Clayton, Victoria, Australia.Monash Health – Allied Health, Clayton, Victoria, Australia.Monash Health – Allied Health, Clayton, Victoria, Australia.Objective: The Allied Health Executive at a major Metropolitan Health Service was experiencing an increasing number of flexible work requests and was keen to ensure that local and legislative requirements were met, our highly skilled and specialist staff were supported to remain in the workforce as their life outside work changed and the operational demands of a bed-based service delivery model were not negatively impacted. Design: A root cause analysis was completed identifying three main contributing factors for the current, adhoc approach to flexible work requests. Current and past flexible work participants were surveyed, along with their managers and the Nurse Unit Managers of the clinical work areas. A literature review and environmental scan regarding frameworks for decision making for and supporting flexible work requests was undertaken. Findings: There was a lack of consistent information as to how to establish and manage a flexible work request. There had been an historical view that flexible work requests were difficult to operationalise and there were missed experiences with flexible work arrangements for the people involved, their managers and their colleagues. Outcome measures: The combined data was then utilised to develop a framework to support decision-making around whether a role could operate as a flexible work arrangement. A framework on how to best support the staff considering and entering into these arrangements to ensure all the benefits of a flexible work arrangement are realised and many of the challenges minimised was also developed. Conclusion: Flexible work arrangements should be considered in appropriate circumstances, and will have the best opportunity for success when supported by a consistent, evidenced-based framework. Abbreviations: EFT – Equivalent Full Time; RCA – Root Cause Analysis.https://journal.achsm.org.au/index.php/achsm/article/view/93flexible work; allied health; framework.
spellingShingle Kerry May
Fiona McAlinden
Michael Splawa-Neyman
Michelle O'Rourke
Tamica Sturgess
Flexible, Capable, Adaptable: A Dynamic Allied Health Workforce
Asia Pacific Journal of Health Management
flexible work; allied health; framework.
title Flexible, Capable, Adaptable: A Dynamic Allied Health Workforce
title_full Flexible, Capable, Adaptable: A Dynamic Allied Health Workforce
title_fullStr Flexible, Capable, Adaptable: A Dynamic Allied Health Workforce
title_full_unstemmed Flexible, Capable, Adaptable: A Dynamic Allied Health Workforce
title_short Flexible, Capable, Adaptable: A Dynamic Allied Health Workforce
title_sort flexible capable adaptable a dynamic allied health workforce
topic flexible work; allied health; framework.
url https://journal.achsm.org.au/index.php/achsm/article/view/93
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AT fionamcalinden flexiblecapableadaptableadynamicalliedhealthworkforce
AT michaelsplawaneyman flexiblecapableadaptableadynamicalliedhealthworkforce
AT michelleorourke flexiblecapableadaptableadynamicalliedhealthworkforce
AT tamicasturgess flexiblecapableadaptableadynamicalliedhealthworkforce