Augmented Intelligence: Surveys of Literature and Expert Opinion to Understand Relations Between Human Intelligence and Artificial Intelligence
Augmented intelligence (AuI) integrates human intelligence (HI) and artificial intelligence (AI) to harness their strengths and mitigate their weaknesses. The combination of HI and AI has seen to improve both human and machine capabilities, and achieve a better performance compared to separate HI an...
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| Format: | Article |
| Language: | English |
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IEEE
2021-01-01
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| Series: | IEEE Access |
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| Online Access: | https://ieeexplore.ieee.org/document/9548047/ |
| _version_ | 1819016453502795776 |
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| author | Kok-Lim Alvin Yau Heejeong Jasmine Lee Yung-Wey Chong Mee Hong Ling Aqeel Raza Syed Celimuge Wu Hock Guan Goh |
| author_facet | Kok-Lim Alvin Yau Heejeong Jasmine Lee Yung-Wey Chong Mee Hong Ling Aqeel Raza Syed Celimuge Wu Hock Guan Goh |
| author_sort | Kok-Lim Alvin Yau |
| collection | DOAJ |
| description | Augmented intelligence (AuI) integrates human intelligence (HI) and artificial intelligence (AI) to harness their strengths and mitigate their weaknesses. The combination of HI and AI has seen to improve both human and machine capabilities, and achieve a better performance compared to separate HI and AI approaches. In this paper, we present a survey of literature to understand how AuI has been applied in the literature, including the roles of HI and AI, AI approaches, features, and applications. Due to the limited literature related to this topic, we also present a survey of expert opinion to answer four main questions to understand the experts’ implications of AuI, including: a) the definition of AuI and the significance of HI in AuI; b) the roles of HI in AuI; c) the current and future applications of AuI in research, industry, and public, as well as the advantages and shortcomings of AuI; and d) end users’ view of the application of AuI. We also present recommendations to improve AuI, and provide a comparison between the findings from the surveys of both literature and expert opinion. The discussion of this paper shows the promising potential of AuI compared to separate HI and AI approaches. |
| first_indexed | 2024-12-21T02:47:52Z |
| format | Article |
| id | doaj.art-326509266972444c9212bb9a9c1e5988 |
| institution | Directory Open Access Journal |
| issn | 2169-3536 |
| language | English |
| last_indexed | 2024-12-21T02:47:52Z |
| publishDate | 2021-01-01 |
| publisher | IEEE |
| record_format | Article |
| series | IEEE Access |
| spelling | doaj.art-326509266972444c9212bb9a9c1e59882022-12-21T19:18:31ZengIEEEIEEE Access2169-35362021-01-01913674413676110.1109/ACCESS.2021.31154949548047Augmented Intelligence: Surveys of Literature and Expert Opinion to Understand Relations Between Human Intelligence and Artificial IntelligenceKok-Lim Alvin Yau0https://orcid.org/0000-0003-3110-2782Heejeong Jasmine Lee1https://orcid.org/0000-0001-5153-756XYung-Wey Chong2https://orcid.org/0000-0003-1750-7441Mee Hong Ling3https://orcid.org/0000-0002-8273-458XAqeel Raza Syed4Celimuge Wu5https://orcid.org/0000-0001-6853-5878Hock Guan Goh6Department of Computing and Information Systems, School of Engineering and Technology, Sunway University, Subang Jaya, Selangor, MalaysiaPierson College, PyeongTaek University, Pyeongtaek-si, South KoreaNational Advanced IPv6 Centre, Universiti Sains Malaysia, USM, Gelugor, Penang, MalaysiaDepartment of Computing and Information Systems, School of Engineering and Technology, Sunway University, Subang Jaya, Selangor, MalaysiaTechnology Research Team (TRT), GlobalData PLC, London, U.K.Graduate School of Informatics and Engineering, The University of Electro-Communications, Tokyo, JapanDepartment of Computer and Communication Technology, Faculty of Information and Communication Technology, Universiti Tunku Abdul Rahman, Kampar, MalaysiaAugmented intelligence (AuI) integrates human intelligence (HI) and artificial intelligence (AI) to harness their strengths and mitigate their weaknesses. The combination of HI and AI has seen to improve both human and machine capabilities, and achieve a better performance compared to separate HI and AI approaches. In this paper, we present a survey of literature to understand how AuI has been applied in the literature, including the roles of HI and AI, AI approaches, features, and applications. Due to the limited literature related to this topic, we also present a survey of expert opinion to answer four main questions to understand the experts’ implications of AuI, including: a) the definition of AuI and the significance of HI in AuI; b) the roles of HI in AuI; c) the current and future applications of AuI in research, industry, and public, as well as the advantages and shortcomings of AuI; and d) end users’ view of the application of AuI. We also present recommendations to improve AuI, and provide a comparison between the findings from the surveys of both literature and expert opinion. The discussion of this paper shows the promising potential of AuI compared to separate HI and AI approaches.https://ieeexplore.ieee.org/document/9548047/Artificial intelligenceaugmented intelligencehybrid intelligence |
| spellingShingle | Kok-Lim Alvin Yau Heejeong Jasmine Lee Yung-Wey Chong Mee Hong Ling Aqeel Raza Syed Celimuge Wu Hock Guan Goh Augmented Intelligence: Surveys of Literature and Expert Opinion to Understand Relations Between Human Intelligence and Artificial Intelligence IEEE Access Artificial intelligence augmented intelligence hybrid intelligence |
| title | Augmented Intelligence: Surveys of Literature and Expert Opinion to Understand Relations Between Human Intelligence and Artificial Intelligence |
| title_full | Augmented Intelligence: Surveys of Literature and Expert Opinion to Understand Relations Between Human Intelligence and Artificial Intelligence |
| title_fullStr | Augmented Intelligence: Surveys of Literature and Expert Opinion to Understand Relations Between Human Intelligence and Artificial Intelligence |
| title_full_unstemmed | Augmented Intelligence: Surveys of Literature and Expert Opinion to Understand Relations Between Human Intelligence and Artificial Intelligence |
| title_short | Augmented Intelligence: Surveys of Literature and Expert Opinion to Understand Relations Between Human Intelligence and Artificial Intelligence |
| title_sort | augmented intelligence surveys of literature and expert opinion to understand relations between human intelligence and artificial intelligence |
| topic | Artificial intelligence augmented intelligence hybrid intelligence |
| url | https://ieeexplore.ieee.org/document/9548047/ |
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