Utility and Perceived Value of a Provincial Digital Diagnostic Imaging Repository: Multimethod Study

BackgroundTimely and comprehensive diagnostic image sharing across institutional and regional boundaries can produce multiple benefits while supporting integrated models of care. In Ontario, Canada, the Diagnostic Imaging Common Service (DICS) was created as a centralized imaging repository to enabl...

Full description

Bibliographic Details
Main Authors: Wickerson, Lisa, Fujioka, Jamie K, Kishimoto, Vanessa, Jamieson, Trevor, Fine, Ben, Bhatia, R Sacha, Desveaux, Laura
Format: Article
Language:English
Published: JMIR Publications 2020-07-01
Series:JMIR Formative Research
Online Access:https://formative.jmir.org/2020/7/e17220
_version_ 1818565399301586944
author Wickerson, Lisa
Fujioka, Jamie K
Kishimoto, Vanessa
Jamieson, Trevor
Fine, Ben
Bhatia, R Sacha
Desveaux, Laura
author_facet Wickerson, Lisa
Fujioka, Jamie K
Kishimoto, Vanessa
Jamieson, Trevor
Fine, Ben
Bhatia, R Sacha
Desveaux, Laura
author_sort Wickerson, Lisa
collection DOAJ
description BackgroundTimely and comprehensive diagnostic image sharing across institutional and regional boundaries can produce multiple benefits while supporting integrated models of care. In Ontario, Canada, the Diagnostic Imaging Common Service (DICS) was created as a centralized imaging repository to enable the sharing and viewing of diagnostic images and associated reports across hospital-based and community-based clinicians throughout the province. ObjectiveThe aims of this study were as follows: (1) to explore real-world utilization and perceived clinical value of the DICS following the provision of system-wide access and (2) to identify strategies to optimize the technology platform functionality and encourage adoption. MethodsThis multimethod study included semistructured interviews with physicians and administrative stakeholders and descriptive analysis of the current DICS usage data. ResultsIn this study, 41 participants were interviewed, that is, 34 physicians and 7 administrative stakeholders. The following 4 key themes emerged: (1) utilization of the DICS depended on the awareness of the technology and the preferred channels for accessing images, which varied widely, (2) clinical responsibilities and available institutional resources were the drivers of utilization (or lack thereof), (3) centralized image repositories were perceived to offer value at the patient, clinician, and health care system levels, and (4) the enabling factors to realize value included aspects of technology infrastructure (ie, available functionality) alongside policy supports. High-volume DICS usage was not evenly distributed throughout the province. ConclusionsSuboptimal adoption of the DICS was driven by poor awareness and variations in the clinical workflow. Alignment with physician workflow, policy supports, and investment in key technological features and infrastructure would improve functionality and data comprehensiveness, thereby optimizing health system performance, patient and provider experience, population health, and health care costs.
first_indexed 2024-12-14T01:40:49Z
format Article
id doaj.art-3276bd4b6b1c42e7961df22ec61cb75d
institution Directory Open Access Journal
issn 2561-326X
language English
last_indexed 2024-12-14T01:40:49Z
publishDate 2020-07-01
publisher JMIR Publications
record_format Article
series JMIR Formative Research
spelling doaj.art-3276bd4b6b1c42e7961df22ec61cb75d2022-12-21T23:21:44ZengJMIR PublicationsJMIR Formative Research2561-326X2020-07-0147e1722010.2196/17220Utility and Perceived Value of a Provincial Digital Diagnostic Imaging Repository: Multimethod StudyWickerson, LisaFujioka, Jamie KKishimoto, VanessaJamieson, TrevorFine, BenBhatia, R SachaDesveaux, LauraBackgroundTimely and comprehensive diagnostic image sharing across institutional and regional boundaries can produce multiple benefits while supporting integrated models of care. In Ontario, Canada, the Diagnostic Imaging Common Service (DICS) was created as a centralized imaging repository to enable the sharing and viewing of diagnostic images and associated reports across hospital-based and community-based clinicians throughout the province. ObjectiveThe aims of this study were as follows: (1) to explore real-world utilization and perceived clinical value of the DICS following the provision of system-wide access and (2) to identify strategies to optimize the technology platform functionality and encourage adoption. MethodsThis multimethod study included semistructured interviews with physicians and administrative stakeholders and descriptive analysis of the current DICS usage data. ResultsIn this study, 41 participants were interviewed, that is, 34 physicians and 7 administrative stakeholders. The following 4 key themes emerged: (1) utilization of the DICS depended on the awareness of the technology and the preferred channels for accessing images, which varied widely, (2) clinical responsibilities and available institutional resources were the drivers of utilization (or lack thereof), (3) centralized image repositories were perceived to offer value at the patient, clinician, and health care system levels, and (4) the enabling factors to realize value included aspects of technology infrastructure (ie, available functionality) alongside policy supports. High-volume DICS usage was not evenly distributed throughout the province. ConclusionsSuboptimal adoption of the DICS was driven by poor awareness and variations in the clinical workflow. Alignment with physician workflow, policy supports, and investment in key technological features and infrastructure would improve functionality and data comprehensiveness, thereby optimizing health system performance, patient and provider experience, population health, and health care costs.https://formative.jmir.org/2020/7/e17220
spellingShingle Wickerson, Lisa
Fujioka, Jamie K
Kishimoto, Vanessa
Jamieson, Trevor
Fine, Ben
Bhatia, R Sacha
Desveaux, Laura
Utility and Perceived Value of a Provincial Digital Diagnostic Imaging Repository: Multimethod Study
JMIR Formative Research
title Utility and Perceived Value of a Provincial Digital Diagnostic Imaging Repository: Multimethod Study
title_full Utility and Perceived Value of a Provincial Digital Diagnostic Imaging Repository: Multimethod Study
title_fullStr Utility and Perceived Value of a Provincial Digital Diagnostic Imaging Repository: Multimethod Study
title_full_unstemmed Utility and Perceived Value of a Provincial Digital Diagnostic Imaging Repository: Multimethod Study
title_short Utility and Perceived Value of a Provincial Digital Diagnostic Imaging Repository: Multimethod Study
title_sort utility and perceived value of a provincial digital diagnostic imaging repository multimethod study
url https://formative.jmir.org/2020/7/e17220
work_keys_str_mv AT wickersonlisa utilityandperceivedvalueofaprovincialdigitaldiagnosticimagingrepositorymultimethodstudy
AT fujiokajamiek utilityandperceivedvalueofaprovincialdigitaldiagnosticimagingrepositorymultimethodstudy
AT kishimotovanessa utilityandperceivedvalueofaprovincialdigitaldiagnosticimagingrepositorymultimethodstudy
AT jamiesontrevor utilityandperceivedvalueofaprovincialdigitaldiagnosticimagingrepositorymultimethodstudy
AT fineben utilityandperceivedvalueofaprovincialdigitaldiagnosticimagingrepositorymultimethodstudy
AT bhatiarsacha utilityandperceivedvalueofaprovincialdigitaldiagnosticimagingrepositorymultimethodstudy
AT desveauxlaura utilityandperceivedvalueofaprovincialdigitaldiagnosticimagingrepositorymultimethodstudy