Exploring pharmacists' perspectives about substandard and falsified medical products through interviews

Background: The problem with substandard and falsified (SF) medical products may grow in high-income countries when e-commerce of medicines increases. Unauthorized websites offer medicines of insufficient quality. This underscores the importance of evaluating how the problem with SF medical products...

Full description

Bibliographic Details
Main Authors: A. Persson, M. Troein, S. Lundin, P. Midlöv, C. Lenander
Format: Article
Language:English
Published: Elsevier 2024-03-01
Series:Exploratory Research in Clinical and Social Pharmacy
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2667276624000167
_version_ 1827312308589690880
author A. Persson
M. Troein
S. Lundin
P. Midlöv
C. Lenander
author_facet A. Persson
M. Troein
S. Lundin
P. Midlöv
C. Lenander
author_sort A. Persson
collection DOAJ
description Background: The problem with substandard and falsified (SF) medical products may grow in high-income countries when e-commerce of medicines increases. Unauthorized websites offer medicines of insufficient quality. This underscores the importance of evaluating how the problem with SF medical products can be prevented from escalating. However, little is known about what knowledge and experience professionals working primarily with medicines have about the phenomenon. Objective: This study was conducted to explore purposively selected pharmacists' experience and knowledge about SF medical products. Methods: Twelve individual interviews were conducted with purposively selected pharmacists between May 2021 and September 2021. An interview guide was used with specific questions about e-commerce, which focused on exploring pharmacists' experience and knowledge about SF medical products. The interviews lasted, on average, 49 min and were analyzed using inductive qualitative content analysis. Results: A main theme ‘Pharmacists as guardians of safe medicines’ emerged. This theme consisted of three categories pinpointing ‘risk factors’, ‘protective factors’, and ‘opportunities for improvement’ regarding SF medical products. Findings suggest that pharmacists can play a role in preventing the problem with SF medical products from escalating. Participants emphasized they were in this line of work to help patients and increase patient safety. Conclusions: Pharmacists have the opportunity to empower the public with knowledge about SF medical products since they discuss medicines with many people every day. Awareness of risk factors for SF medical products enables pharmacists to guide patients to avoid risky purchases from unauthorized websites. To do this, better communication, and cooperation with patients and other healthcare professionals are needed.
first_indexed 2024-04-24T21:40:15Z
format Article
id doaj.art-32817bd3e7ae43649f3cd8fd88027df1
institution Directory Open Access Journal
issn 2667-2766
language English
last_indexed 2024-04-24T21:40:15Z
publishDate 2024-03-01
publisher Elsevier
record_format Article
series Exploratory Research in Clinical and Social Pharmacy
spelling doaj.art-32817bd3e7ae43649f3cd8fd88027df12024-03-21T05:38:19ZengElsevierExploratory Research in Clinical and Social Pharmacy2667-27662024-03-0113100421Exploring pharmacists' perspectives about substandard and falsified medical products through interviewsA. Persson0M. Troein1S. Lundin2P. Midlöv3C. Lenander4Center for Primary Health Care Research, Department of Clinical Sciences Malmö, Lund University, Box 50332, SE-20213 Malmö, Sweden; Corresponding author.Center for Primary Health Care Research, Department of Clinical Sciences Malmö, Lund University, Box 50332, SE-20213 Malmö, SwedenDepartment of Arts and Cultural Sciences, Lund University, LUX, Helgonavägen 3, SE-22100 Lund, SwedenCenter for Primary Health Care Research, Department of Clinical Sciences Malmö, Lund University, Box 50332, SE-20213 Malmö, SwedenCenter for Primary Health Care Research, Department of Clinical Sciences Malmö, Lund University, Box 50332, SE-20213 Malmö, SwedenBackground: The problem with substandard and falsified (SF) medical products may grow in high-income countries when e-commerce of medicines increases. Unauthorized websites offer medicines of insufficient quality. This underscores the importance of evaluating how the problem with SF medical products can be prevented from escalating. However, little is known about what knowledge and experience professionals working primarily with medicines have about the phenomenon. Objective: This study was conducted to explore purposively selected pharmacists' experience and knowledge about SF medical products. Methods: Twelve individual interviews were conducted with purposively selected pharmacists between May 2021 and September 2021. An interview guide was used with specific questions about e-commerce, which focused on exploring pharmacists' experience and knowledge about SF medical products. The interviews lasted, on average, 49 min and were analyzed using inductive qualitative content analysis. Results: A main theme ‘Pharmacists as guardians of safe medicines’ emerged. This theme consisted of three categories pinpointing ‘risk factors’, ‘protective factors’, and ‘opportunities for improvement’ regarding SF medical products. Findings suggest that pharmacists can play a role in preventing the problem with SF medical products from escalating. Participants emphasized they were in this line of work to help patients and increase patient safety. Conclusions: Pharmacists have the opportunity to empower the public with knowledge about SF medical products since they discuss medicines with many people every day. Awareness of risk factors for SF medical products enables pharmacists to guide patients to avoid risky purchases from unauthorized websites. To do this, better communication, and cooperation with patients and other healthcare professionals are needed.http://www.sciencedirect.com/science/article/pii/S2667276624000167Public healthDrug-related side-effects and adverse reactionsQualitative researchSubstandard falsified medical productsPharmacistsProfessional-patient relations
spellingShingle A. Persson
M. Troein
S. Lundin
P. Midlöv
C. Lenander
Exploring pharmacists' perspectives about substandard and falsified medical products through interviews
Exploratory Research in Clinical and Social Pharmacy
Public health
Drug-related side-effects and adverse reactions
Qualitative research
Substandard falsified medical products
Pharmacists
Professional-patient relations
title Exploring pharmacists' perspectives about substandard and falsified medical products through interviews
title_full Exploring pharmacists' perspectives about substandard and falsified medical products through interviews
title_fullStr Exploring pharmacists' perspectives about substandard and falsified medical products through interviews
title_full_unstemmed Exploring pharmacists' perspectives about substandard and falsified medical products through interviews
title_short Exploring pharmacists' perspectives about substandard and falsified medical products through interviews
title_sort exploring pharmacists perspectives about substandard and falsified medical products through interviews
topic Public health
Drug-related side-effects and adverse reactions
Qualitative research
Substandard falsified medical products
Pharmacists
Professional-patient relations
url http://www.sciencedirect.com/science/article/pii/S2667276624000167
work_keys_str_mv AT apersson exploringpharmacistsperspectivesaboutsubstandardandfalsifiedmedicalproductsthroughinterviews
AT mtroein exploringpharmacistsperspectivesaboutsubstandardandfalsifiedmedicalproductsthroughinterviews
AT slundin exploringpharmacistsperspectivesaboutsubstandardandfalsifiedmedicalproductsthroughinterviews
AT pmidlov exploringpharmacistsperspectivesaboutsubstandardandfalsifiedmedicalproductsthroughinterviews
AT clenander exploringpharmacistsperspectivesaboutsubstandardandfalsifiedmedicalproductsthroughinterviews