Barriers and enablers to the delivery of email communication for a helpline service for young people

Barriers and enablers to the delivery of email communication for a helpline service for young people

Objective: This qualitative study utilises the Behaviour Change Wheel (BCW) approach to identify barriers and enablers to the delivery of email communication in a mental health helpline service for young people, which are then linked to specific intervention strategies for improvement. Methods: Semi...

Full description

Bibliographic Details
Main Authors: Marta Campagnola, Andreea Burlibasa, Leslie Morrison Gutman
Format: Article
Language:English
Published: Elsevier 2022-12-01
Series:PEC Innovation
Subjects:
Behaviour change wheel
COM-B model
Mental health
Child helpline
Online communication
Email
Online Access:http://www.sciencedirect.com/science/article/pii/S2772628222000449

Internet

http://www.sciencedirect.com/science/article/pii/S2772628222000449

Similar Items