Lessons Learned from the Implementation of a Person-Centred Digital Health Platform in Cancer Care

The SARS-CoV-2 (COVID-19) pandemic has accelerated the development and use of digital health platforms to support individuals with health-related challenges. This is even more frequent in the field of cancer care as the global burden of the disease continues to increase every year. However, optimal...

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Main Authors: Saima Ahmed, Karine LePage, Renata Benc, Guy Erez, Alon Litvin, Annie Werbitt, Gabrielle Chartier, Carly Berlin, Carmen G. Loiselle
Format: Article
Language:English
Published: MDPI AG 2022-09-01
Series:Current Oncology
Subjects:
Online Access:https://www.mdpi.com/1718-7729/29/10/564
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author Saima Ahmed
Karine LePage
Renata Benc
Guy Erez
Alon Litvin
Annie Werbitt
Gabrielle Chartier
Carly Berlin
Carmen G. Loiselle
author_facet Saima Ahmed
Karine LePage
Renata Benc
Guy Erez
Alon Litvin
Annie Werbitt
Gabrielle Chartier
Carly Berlin
Carmen G. Loiselle
author_sort Saima Ahmed
collection DOAJ
description The SARS-CoV-2 (COVID-19) pandemic has accelerated the development and use of digital health platforms to support individuals with health-related challenges. This is even more frequent in the field of cancer care as the global burden of the disease continues to increase every year. However, optimal implementation of these platforms into the clinical setting requires careful planning and collaboration. An implementation project was launched between the Centre intégré universitaire de santé et de services sociaux (CIUSSS) du Centre-Ouest-de-I’Île-de-Montreal and BELONG—Beating Cancer Together—a person-centred cancer navigation and support digital health platform. The goal of the project was to implement content and features specific to the CIUSSS, to be made available exclusively for individuals with cancer (and their caregivers) treated at the institution. Guided by Structural Model of Interprofessional Collaboration, we report on implementation processes involving diverse stakeholders including clinicians, hospital administrators, researchers and local community/patient representatives. Lessons learned include earlier identification of shared goals and clear expectations, more consistent reliance on virtual means to communicate among all involved, and patient/caregiver involvement in each step to ensure informed and shared decision making.
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spelling doaj.art-32e164e5d6914cac9d5088750d31b9352023-11-23T23:40:11ZengMDPI AGCurrent Oncology1198-00521718-77292022-09-0129107171718010.3390/curroncol29100564Lessons Learned from the Implementation of a Person-Centred Digital Health Platform in Cancer CareSaima Ahmed0Karine LePage1Renata Benc2Guy Erez3Alon Litvin4Annie Werbitt5Gabrielle Chartier6Carly Berlin7Carmen G. Loiselle8Division of Experimental Medicine, Faculty of Medicine and Health Sciences McGill University, Montreal, QC H4A 3J1, CanadaCentre Intégré Universitaire de Santé et de Services Sociaux (CIUSSS) du Centre-Ouest-de l’Île-de Montréal, Montreal, QC H3T 1E2, CanadaCentre Intégré Universitaire de Santé et de Services Sociaux (CIUSSS) du Centre-Ouest-de l’Île-de Montréal, Montreal, QC H3T 1E2, CanadaBelong.life Inc., New York, NY 10001, USABelong.life Inc., New York, NY 10001, USAHope & Cope, Montreal, QC H3T 1E2, CanadaCentre Intégré Universitaire de Santé et de Services Sociaux (CIUSSS) du Centre-Ouest-de l’Île-de Montréal, Montreal, QC H3T 1E2, CanadaCentre Intégré Universitaire de Santé et de Services Sociaux (CIUSSS) du Centre-Ouest-de l’Île-de Montréal, Montreal, QC H3T 1E2, CanadaDivision of Experimental Medicine, Faculty of Medicine and Health Sciences McGill University, Montreal, QC H4A 3J1, CanadaThe SARS-CoV-2 (COVID-19) pandemic has accelerated the development and use of digital health platforms to support individuals with health-related challenges. This is even more frequent in the field of cancer care as the global burden of the disease continues to increase every year. However, optimal implementation of these platforms into the clinical setting requires careful planning and collaboration. An implementation project was launched between the Centre intégré universitaire de santé et de services sociaux (CIUSSS) du Centre-Ouest-de-I’Île-de-Montreal and BELONG—Beating Cancer Together—a person-centred cancer navigation and support digital health platform. The goal of the project was to implement content and features specific to the CIUSSS, to be made available exclusively for individuals with cancer (and their caregivers) treated at the institution. Guided by Structural Model of Interprofessional Collaboration, we report on implementation processes involving diverse stakeholders including clinicians, hospital administrators, researchers and local community/patient representatives. Lessons learned include earlier identification of shared goals and clear expectations, more consistent reliance on virtual means to communicate among all involved, and patient/caregiver involvement in each step to ensure informed and shared decision making.https://www.mdpi.com/1718-7729/29/10/564digital healthoncologyeHealthmHealthimplementationeducation
spellingShingle Saima Ahmed
Karine LePage
Renata Benc
Guy Erez
Alon Litvin
Annie Werbitt
Gabrielle Chartier
Carly Berlin
Carmen G. Loiselle
Lessons Learned from the Implementation of a Person-Centred Digital Health Platform in Cancer Care
Current Oncology
digital health
oncology
eHealth
mHealth
implementation
education
title Lessons Learned from the Implementation of a Person-Centred Digital Health Platform in Cancer Care
title_full Lessons Learned from the Implementation of a Person-Centred Digital Health Platform in Cancer Care
title_fullStr Lessons Learned from the Implementation of a Person-Centred Digital Health Platform in Cancer Care
title_full_unstemmed Lessons Learned from the Implementation of a Person-Centred Digital Health Platform in Cancer Care
title_short Lessons Learned from the Implementation of a Person-Centred Digital Health Platform in Cancer Care
title_sort lessons learned from the implementation of a person centred digital health platform in cancer care
topic digital health
oncology
eHealth
mHealth
implementation
education
url https://www.mdpi.com/1718-7729/29/10/564
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