The impact of ISP, BPR, and customization on ERP performance in manufacturing SMEs of Korea
Purpose - This paper aims to assess how enterprise resource planning (ERP) performance of Korean small and medium enterprises in manufacturing differs according to different levels of business process reengineering (BPR), information strategic planning (ISP) and ERP customization. Design/methodology...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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Emerald Publishing
2017-01-01
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| Series: | Asia Pacific Journal of Innovation and Entrepreneurship |
| Subjects: | |
| Online Access: | https://www.emeraldinsight.com/doi/pdfplus/10.1108/APJIE-12-2016-008 |
| _version_ | 1817989673875668992 |
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| author | Jong-Weon Kim Soon-Goo Hong Keng Siau |
| author_facet | Jong-Weon Kim Soon-Goo Hong Keng Siau |
| author_sort | Jong-Weon Kim |
| collection | DOAJ |
| description | Purpose - This paper aims to assess how enterprise resource planning (ERP) performance of Korean small and medium enterprises in manufacturing differs according to different levels of business process reengineering (BPR), information strategic planning (ISP) and ERP customization. Design/methodology/approach - A questionnaire survey was carried out in this research. Responses from 96 small and medium manufacturing companies that have adopted ERP systems were analyzed. Findings - The results of this study suggest that ISP and BPR implementation are positively correlated to ERP performance. Originality/value - While consulting and customization costs have positive impacts on ERP performance, the level of customization does not influence performance. As one of the pioneering studies that investigate the impact of BPR, ISP and ERP customization on small and medium manufacturing companies, this research contributes to both theory and practice. |
| first_indexed | 2024-04-14T00:49:34Z |
| format | Article |
| id | doaj.art-32ee6156366d4e0195be56533e5e8160 |
| institution | Directory Open Access Journal |
| issn | 2071-1395 2398-7812 |
| language | English |
| last_indexed | 2024-04-14T00:49:34Z |
| publishDate | 2017-01-01 |
| publisher | Emerald Publishing |
| record_format | Article |
| series | Asia Pacific Journal of Innovation and Entrepreneurship |
| spelling | doaj.art-32ee6156366d4e0195be56533e5e81602022-12-22T02:21:51ZengEmerald PublishingAsia Pacific Journal of Innovation and Entrepreneurship2071-13952398-78122017-01-01101395410.1108/APJIE-12-2016-008589042The impact of ISP, BPR, and customization on ERP performance in manufacturing SMEs of KoreaJong-Weon Kim0Soon-Goo Hong1Keng Siau2Department of Management Information Systems, Dong-A University, Busan, South KoreaMissouri University of Science and Technology, Rolla, Missouri, USADepartment of Management Information Systems, Dong-Eui University, Busan, South KoreaPurpose - This paper aims to assess how enterprise resource planning (ERP) performance of Korean small and medium enterprises in manufacturing differs according to different levels of business process reengineering (BPR), information strategic planning (ISP) and ERP customization. Design/methodology/approach - A questionnaire survey was carried out in this research. Responses from 96 small and medium manufacturing companies that have adopted ERP systems were analyzed. Findings - The results of this study suggest that ISP and BPR implementation are positively correlated to ERP performance. Originality/value - While consulting and customization costs have positive impacts on ERP performance, the level of customization does not influence performance. As one of the pioneering studies that investigate the impact of BPR, ISP and ERP customization on small and medium manufacturing companies, this research contributes to both theory and practice.https://www.emeraldinsight.com/doi/pdfplus/10.1108/APJIE-12-2016-008Enterprise resource planning (ERP)Small medium-sized enterprisesInformation strategic planning (ISP)Business process reengineering (BPR)Balanced score card (BSC) |
| spellingShingle | Jong-Weon Kim Soon-Goo Hong Keng Siau The impact of ISP, BPR, and customization on ERP performance in manufacturing SMEs of Korea Asia Pacific Journal of Innovation and Entrepreneurship Enterprise resource planning (ERP) Small medium-sized enterprises Information strategic planning (ISP) Business process reengineering (BPR) Balanced score card (BSC) |
| title | The impact of ISP, BPR, and customization on ERP performance in manufacturing SMEs of Korea |
| title_full | The impact of ISP, BPR, and customization on ERP performance in manufacturing SMEs of Korea |
| title_fullStr | The impact of ISP, BPR, and customization on ERP performance in manufacturing SMEs of Korea |
| title_full_unstemmed | The impact of ISP, BPR, and customization on ERP performance in manufacturing SMEs of Korea |
| title_short | The impact of ISP, BPR, and customization on ERP performance in manufacturing SMEs of Korea |
| title_sort | impact of isp bpr and customization on erp performance in manufacturing smes of korea |
| topic | Enterprise resource planning (ERP) Small medium-sized enterprises Information strategic planning (ISP) Business process reengineering (BPR) Balanced score card (BSC) |
| url | https://www.emeraldinsight.com/doi/pdfplus/10.1108/APJIE-12-2016-008 |
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