Risk as a Predictor of Online Competitive Information Acquisition

This study set out to investigate how personal user traits and behavior and information cues influence the acquisition of online information for actionable decisions. The relationship between personal traits (risk propensity and individual information absorptive capacity), behavioral factors (percei...

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Main Authors: Raban Daphne Ruth, Koren Lior
Format: Article
Language:English
Published: De Gruyter 2019-04-01
Series:Open Information Science
Subjects:
Online Access:https://doi.org/10.1515/opis-2019-0004
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author Raban Daphne Ruth
Koren Lior
author_facet Raban Daphne Ruth
Koren Lior
author_sort Raban Daphne Ruth
collection DOAJ
description This study set out to investigate how personal user traits and behavior and information cues influence the acquisition of online information for actionable decisions. The relationship between personal traits (risk propensity and individual information absorptive capacity), behavioral factors (perceived risk and willingness-to-pay) and informational cues (scenario risk level) was examined by conducting an experiment with 125 mid-level managers. Participants were exposed to high- and low-risk scenarios, given the opportunity to consume free and fee-based competitive information sources, and asked to make a managerial decision. Results of the Willingness-to-Pay (WTP) for information sources indicate: (i) a significant correlation between the perceived risk and WTP, (ii) a significant correlation between the perceived risk and the number of competitive intelligence information items bought, (iii) individual absorptive capacity has high internal reliability, and (iv) investment risk propensity and individual information absorptive capacity did not influence WTP or willingness-to-consume competitive intelligence information. Informational cues rather than personal traits impact decision makers' WTP and willingness to-consume competitive intelligence information. This suggests that best practices should be developed for the use of online information sources in decision-making calibrated to the risk level. Risk level indication may also aid to avoid biases stemming from under- or overuse of information.
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spelling doaj.art-33074d72ea944bfea588a5aceb0a7d4b2022-12-21T21:55:41ZengDe GruyterOpen Information Science2451-17812019-04-0131476010.1515/opis-2019-0004opis-2019-0004Risk as a Predictor of Online Competitive Information AcquisitionRaban Daphne Ruth0Koren Lior1University of Haifa, Haifa, IsraelUniversity of Haifa, Haifa, IsraelThis study set out to investigate how personal user traits and behavior and information cues influence the acquisition of online information for actionable decisions. The relationship between personal traits (risk propensity and individual information absorptive capacity), behavioral factors (perceived risk and willingness-to-pay) and informational cues (scenario risk level) was examined by conducting an experiment with 125 mid-level managers. Participants were exposed to high- and low-risk scenarios, given the opportunity to consume free and fee-based competitive information sources, and asked to make a managerial decision. Results of the Willingness-to-Pay (WTP) for information sources indicate: (i) a significant correlation between the perceived risk and WTP, (ii) a significant correlation between the perceived risk and the number of competitive intelligence information items bought, (iii) individual absorptive capacity has high internal reliability, and (iv) investment risk propensity and individual information absorptive capacity did not influence WTP or willingness-to-consume competitive intelligence information. Informational cues rather than personal traits impact decision makers' WTP and willingness to-consume competitive intelligence information. This suggests that best practices should be developed for the use of online information sources in decision-making calibrated to the risk level. Risk level indication may also aid to avoid biases stemming from under- or overuse of information.https://doi.org/10.1515/opis-2019-0004competitive intelligencewillingness-to-pay (wtp(risk propensityindividual absorptive capacity (iacap(decision-makinginformation behavior (ib(
spellingShingle Raban Daphne Ruth
Koren Lior
Risk as a Predictor of Online Competitive Information Acquisition
Open Information Science
competitive intelligence
willingness-to-pay (wtp(
risk propensity
individual absorptive capacity (iacap(
decision-making
information behavior (ib(
title Risk as a Predictor of Online Competitive Information Acquisition
title_full Risk as a Predictor of Online Competitive Information Acquisition
title_fullStr Risk as a Predictor of Online Competitive Information Acquisition
title_full_unstemmed Risk as a Predictor of Online Competitive Information Acquisition
title_short Risk as a Predictor of Online Competitive Information Acquisition
title_sort risk as a predictor of online competitive information acquisition
topic competitive intelligence
willingness-to-pay (wtp(
risk propensity
individual absorptive capacity (iacap(
decision-making
information behavior (ib(
url https://doi.org/10.1515/opis-2019-0004
work_keys_str_mv AT rabandaphneruth riskasapredictorofonlinecompetitiveinformationacquisition
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