The mediating role of hotel employees’ job satisfaction and performance in the relationship between authentic leadership and organizational performance
Authentic leadership is a positive leadership theory, conceptualized under the influence of positive psychology and positive organizational behaviour movement. Although it has become a recognized leadership theory, it is still somewhat neglected in the hospitality literature. To address this gap, th...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
University of Split, Faculty of Economics
2021-01-01
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| Series: | Management : Journal of Contemporary Management Issues |
| Subjects: | |
| Online Access: | https://hrcak.srce.hr/file/376903 |
| _version_ | 1797206989629030400 |
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| author | Marija Kaštelan Mrak Sanda Grudić Kvasić |
| author_facet | Marija Kaštelan Mrak Sanda Grudić Kvasić |
| author_sort | Marija Kaštelan Mrak |
| collection | DOAJ |
| description | Authentic leadership is a positive leadership theory, conceptualized under the influence of positive psychology and positive organizational behaviour movement. Although it has become a recognized leadership theory, it is still somewhat neglected in the hospitality literature. To address this gap, the paper seeks to develop and test a conceptual model linking authentic leadership to organizational performance in the hospitality context. Hypotheses were tested using hierarchical multiple regression analysis on a sample of 226 employees from 24 hotels in Croatia. The research results confirmed the positive impact of authentic leadership on hotels’ operational performance, which was mediated by followers’ job satisfaction and performance. There was no empirical support for the hypothesized impact of authentic leadership on hotels’ financial performance. The findings suggest that authentic leadership behaviours, together with positive organisational settings, characterized by flexible organizational structure, are more likely to enhance desirable employees’ attitudes and behaviours, resulting in improved organizational performance. |
| first_indexed | 2024-04-24T09:15:47Z |
| format | Article |
| id | doaj.art-3336a5cd8e5b44b5a1e029b5af711c74 |
| institution | Directory Open Access Journal |
| issn | 1331-0194 1846-3363 |
| language | English |
| last_indexed | 2024-04-24T09:15:47Z |
| publishDate | 2021-01-01 |
| publisher | University of Split, Faculty of Economics |
| record_format | Article |
| series | Management : Journal of Contemporary Management Issues |
| spelling | doaj.art-3336a5cd8e5b44b5a1e029b5af711c742024-04-15T17:00:02ZengUniversity of Split, Faculty of EconomicsManagement : Journal of Contemporary Management Issues1331-01941846-33632021-01-012619711010.30924/mjcmi.26.1.6The mediating role of hotel employees’ job satisfaction and performance in the relationship between authentic leadership and organizational performanceMarija Kaštelan Mrak0Sanda Grudić Kvasić1University of Rijeka, Faculty of Economics and Business, CroatiaPAR University College, CroatiaAuthentic leadership is a positive leadership theory, conceptualized under the influence of positive psychology and positive organizational behaviour movement. Although it has become a recognized leadership theory, it is still somewhat neglected in the hospitality literature. To address this gap, the paper seeks to develop and test a conceptual model linking authentic leadership to organizational performance in the hospitality context. Hypotheses were tested using hierarchical multiple regression analysis on a sample of 226 employees from 24 hotels in Croatia. The research results confirmed the positive impact of authentic leadership on hotels’ operational performance, which was mediated by followers’ job satisfaction and performance. There was no empirical support for the hypothesized impact of authentic leadership on hotels’ financial performance. The findings suggest that authentic leadership behaviours, together with positive organisational settings, characterized by flexible organizational structure, are more likely to enhance desirable employees’ attitudes and behaviours, resulting in improved organizational performance.https://hrcak.srce.hr/file/376903authentic leadershipjob satisfactionjob performanceorganizational performancehospitality industry |
| spellingShingle | Marija Kaštelan Mrak Sanda Grudić Kvasić The mediating role of hotel employees’ job satisfaction and performance in the relationship between authentic leadership and organizational performance Management : Journal of Contemporary Management Issues authentic leadership job satisfaction job performance organizational performance hospitality industry |
| title | The mediating role of hotel employees’ job satisfaction and performance in the relationship between authentic leadership and organizational performance |
| title_full | The mediating role of hotel employees’ job satisfaction and performance in the relationship between authentic leadership and organizational performance |
| title_fullStr | The mediating role of hotel employees’ job satisfaction and performance in the relationship between authentic leadership and organizational performance |
| title_full_unstemmed | The mediating role of hotel employees’ job satisfaction and performance in the relationship between authentic leadership and organizational performance |
| title_short | The mediating role of hotel employees’ job satisfaction and performance in the relationship between authentic leadership and organizational performance |
| title_sort | mediating role of hotel employees job satisfaction and performance in the relationship between authentic leadership and organizational performance |
| topic | authentic leadership job satisfaction job performance organizational performance hospitality industry |
| url | https://hrcak.srce.hr/file/376903 |
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