Performance-based contracting in military supply chains and the willingness to bear risks

Purpose – Performance-based contracting (PBC) plays an increasingly important role in the defense industry. This paper aims to investigate factors that influence service provider’s willingness to accept PBC-induced risks. It also shows how these risks could be managed in a military service supply ch...

Full description

Bibliographic Details
Main Authors: Jeroen van Strien, Cees Johannes Gelderman, Janjaap Semeijn
Format: Article
Language:English
Published: Emerald Publishing 2018-12-01
Series:Journal of Defense Analytics and Logistics
Subjects:
Online Access:https://www.emerald.com/insight/content/doi/10.1108/JDAL-10-2017-0021/full/pdf?title=performance-based-contracting-in-military-supply-chains-and-the-willingness-to-bear-risks
_version_ 1811267794609635328
author Jeroen van Strien
Cees Johannes Gelderman
Janjaap Semeijn
author_facet Jeroen van Strien
Cees Johannes Gelderman
Janjaap Semeijn
author_sort Jeroen van Strien
collection DOAJ
description Purpose – Performance-based contracting (PBC) plays an increasingly important role in the defense industry. This paper aims to investigate factors that influence service provider’s willingness to accept PBC-induced risks. It also shows how these risks could be managed in a military service supply chain. Design/methodology/approach – The case study focused on the relationship between a service provider and a customer that acted on behalf of other users in the defense sector. The contract involved the sustainment of a military engine in a complex supply chain. Findings – The service provider’s performance attributability appeared to have a strong impact on its willingness to take PBC-induced risks. For the parts where the service provider did not have full control over the service performance, exclusions and Service Level Agreements (SLAs) were used to manage and mitigate the risks associated with uncontrolled performance. The service provider’s willingness to accept PBC-induced risks was also affected by its ability to make accurate forecasts, the applied growth path and the length of the contract. Research limitations/implications – This case has specific characteristics, unique by time (maturity of the technical system and supply chain) and place (market). It is recommended that results are tested in other research settings. Practical implications – Organizations should be aware of the factors that influence a service provider’s willingness to bear PBC-induced risks. Customers should limit PBC to those parts of a contract where risks are of an acceptable level. Also, it is recommended to follow a phased growth path when it is not possible to make accurate forecasts in a PBC context. Originality/value – This study is the first to address critical issues concerning the identification and management of risks under PBC in the defense industry.
first_indexed 2024-04-12T21:09:09Z
format Article
id doaj.art-3343bfd4ea344a66a2419605685fddfe
institution Directory Open Access Journal
issn 2399-6439
2399-6447
language English
last_indexed 2024-04-12T21:09:09Z
publishDate 2018-12-01
publisher Emerald Publishing
record_format Article
series Journal of Defense Analytics and Logistics
spelling doaj.art-3343bfd4ea344a66a2419605685fddfe2022-12-22T03:16:37ZengEmerald PublishingJournal of Defense Analytics and Logistics2399-64392399-64472018-12-01318310710.1108/JDAL-10-2017-0021620631Performance-based contracting in military supply chains and the willingness to bear risksJeroen van Strien0Cees Johannes Gelderman1Janjaap Semeijn2Faculty of Management, Science and Technology, Open Universiteit, Heerlen, The NetherlandsFaculty of Management, Science and Technology, Open Universiteit, Heerlen, The NetherlandsFaculty of Management, Science and Technology, Open Universiteit, Heerlen, The NetherlandsPurpose – Performance-based contracting (PBC) plays an increasingly important role in the defense industry. This paper aims to investigate factors that influence service provider’s willingness to accept PBC-induced risks. It also shows how these risks could be managed in a military service supply chain. Design/methodology/approach – The case study focused on the relationship between a service provider and a customer that acted on behalf of other users in the defense sector. The contract involved the sustainment of a military engine in a complex supply chain. Findings – The service provider’s performance attributability appeared to have a strong impact on its willingness to take PBC-induced risks. For the parts where the service provider did not have full control over the service performance, exclusions and Service Level Agreements (SLAs) were used to manage and mitigate the risks associated with uncontrolled performance. The service provider’s willingness to accept PBC-induced risks was also affected by its ability to make accurate forecasts, the applied growth path and the length of the contract. Research limitations/implications – This case has specific characteristics, unique by time (maturity of the technical system and supply chain) and place (market). It is recommended that results are tested in other research settings. Practical implications – Organizations should be aware of the factors that influence a service provider’s willingness to bear PBC-induced risks. Customers should limit PBC to those parts of a contract where risks are of an acceptable level. Also, it is recommended to follow a phased growth path when it is not possible to make accurate forecasts in a PBC context. Originality/value – This study is the first to address critical issues concerning the identification and management of risks under PBC in the defense industry.https://www.emerald.com/insight/content/doi/10.1108/JDAL-10-2017-0021/full/pdf?title=performance-based-contracting-in-military-supply-chains-and-the-willingness-to-bear-risksservice supply chainsagency theoryrisk managementdefenseperformance-based contracting (pbc)service industries
spellingShingle Jeroen van Strien
Cees Johannes Gelderman
Janjaap Semeijn
Performance-based contracting in military supply chains and the willingness to bear risks
Journal of Defense Analytics and Logistics
service supply chains
agency theory
risk management
defense
performance-based contracting (pbc)
service industries
title Performance-based contracting in military supply chains and the willingness to bear risks
title_full Performance-based contracting in military supply chains and the willingness to bear risks
title_fullStr Performance-based contracting in military supply chains and the willingness to bear risks
title_full_unstemmed Performance-based contracting in military supply chains and the willingness to bear risks
title_short Performance-based contracting in military supply chains and the willingness to bear risks
title_sort performance based contracting in military supply chains and the willingness to bear risks
topic service supply chains
agency theory
risk management
defense
performance-based contracting (pbc)
service industries
url https://www.emerald.com/insight/content/doi/10.1108/JDAL-10-2017-0021/full/pdf?title=performance-based-contracting-in-military-supply-chains-and-the-willingness-to-bear-risks
work_keys_str_mv AT jeroenvanstrien performancebasedcontractinginmilitarysupplychainsandthewillingnesstobearrisks
AT ceesjohannesgelderman performancebasedcontractinginmilitarysupplychainsandthewillingnesstobearrisks
AT janjaapsemeijn performancebasedcontractinginmilitarysupplychainsandthewillingnesstobearrisks