Application of the experimental design for the analysis of nonattendance to scheduled medical appointments in the Colombian Health System

This paper shows a study about nonattendance to medical appointments in the Colombian health system to determine which strategies have the greatest effect on the response variable (nonattendance) of scheduled medical appointments. Three factors were considered (calling the patient, reconfirming on...

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Main Authors: Elisa del Carmen Navarro Romero, Natalia García-Corrales, Óscar Mauricio Gelves-Alarcón, Wilfrido Javier Arteaga-Sarmiento
Format: Article
Language:English
Published: Universidad Nacional de Colombia 2022-03-01
Series:Dyna
Subjects:
Online Access:https://revistas.unal.edu.co/index.php/dyna/article/view/97160
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author Elisa del Carmen Navarro Romero
Natalia García-Corrales
Óscar Mauricio Gelves-Alarcón
Wilfrido Javier Arteaga-Sarmiento
author_facet Elisa del Carmen Navarro Romero
Natalia García-Corrales
Óscar Mauricio Gelves-Alarcón
Wilfrido Javier Arteaga-Sarmiento
author_sort Elisa del Carmen Navarro Romero
collection DOAJ
description This paper shows a study about nonattendance to medical appointments in the Colombian health system to determine which strategies have the greatest effect on the response variable (nonattendance) of scheduled medical appointments. Three factors were considered (calling the patient, reconfirming on the eve of the appointment, confirming understanding of the procedure), each with two or three levels randomly selected from a population. Two replicates were taken for each combination of treatments. The experimental runs were donerandomly to guarantee the absence of bias in data collection. With the above, a total of 180 experimental runs were carried out. This study aims to determine the factors that influence the population when they do not attend their medical appointments to propose a strategy that reduces this phenomenon. A design of experiments (DoE) was performed, specifically a completely randomized design (CRD) and a 3k factorial design
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spelling doaj.art-3376e518f97f47eea90cf6917ef0552d2023-04-26T18:33:04ZengUniversidad Nacional de ColombiaDyna0012-73532346-21832022-03-018922010.15446/dyna.v89n220.97160Application of the experimental design for the analysis of nonattendance to scheduled medical appointments in the Colombian Health SystemElisa del Carmen Navarro RomeroNatalia García-Corrales0Óscar Mauricio Gelves-Alarcón1Wilfrido Javier Arteaga-Sarmiento2Environment & Technology Foundation, Cereté, ColombiaPrograma de Ingeniería Industrial (Program of Industrial Engineering), Universidad Militar Nueva Granada, BogotáPrograma de Ingeniería Industrial (Program of Industrial Engineering), Universidad Militar Nueva Granada, Bogotá This paper shows a study about nonattendance to medical appointments in the Colombian health system to determine which strategies have the greatest effect on the response variable (nonattendance) of scheduled medical appointments. Three factors were considered (calling the patient, reconfirming on the eve of the appointment, confirming understanding of the procedure), each with two or three levels randomly selected from a population. Two replicates were taken for each combination of treatments. The experimental runs were donerandomly to guarantee the absence of bias in data collection. With the above, a total of 180 experimental runs were carried out. This study aims to determine the factors that influence the population when they do not attend their medical appointments to propose a strategy that reduces this phenomenon. A design of experiments (DoE) was performed, specifically a completely randomized design (CRD) and a 3k factorial design https://revistas.unal.edu.co/index.php/dyna/article/view/97160design of experimentsmedical appointmentsnonattendanceFactorial
spellingShingle Elisa del Carmen Navarro Romero
Natalia García-Corrales
Óscar Mauricio Gelves-Alarcón
Wilfrido Javier Arteaga-Sarmiento
Application of the experimental design for the analysis of nonattendance to scheduled medical appointments in the Colombian Health System
Dyna
design of experiments
medical appointments
nonattendance
Factorial
title Application of the experimental design for the analysis of nonattendance to scheduled medical appointments in the Colombian Health System
title_full Application of the experimental design for the analysis of nonattendance to scheduled medical appointments in the Colombian Health System
title_fullStr Application of the experimental design for the analysis of nonattendance to scheduled medical appointments in the Colombian Health System
title_full_unstemmed Application of the experimental design for the analysis of nonattendance to scheduled medical appointments in the Colombian Health System
title_short Application of the experimental design for the analysis of nonattendance to scheduled medical appointments in the Colombian Health System
title_sort application of the experimental design for the analysis of nonattendance to scheduled medical appointments in the colombian health system
topic design of experiments
medical appointments
nonattendance
Factorial
url https://revistas.unal.edu.co/index.php/dyna/article/view/97160
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