The Effect of Risk Perception and Benefit Perception on Interest in Using the Allo Bank Application at Transmart Mataram with Trust as an Intervening Variable

This study aims to see the influence of risk perception and benefit perception on the use of interest mediated by trust variables - sampling with purposive sampling technique with 100 respondents who are Allo Bank users at Transmart Mataram. The research questionnaire was distributed to all responde...

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Main Authors: Syahrul Faozi, Dwi Putra Buana Sakti, Handry Sudiartha Athar
Format: Article
Language:English
Published: Altezoro s.r.o. (Slovak Republic) and Publishing Center "Dialog" (Ukraine) 2023-08-01
Series:Traektoriâ Nauki
Subjects:
Online Access:https://pathofscience.org/index.php/ps/article/view/2555
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author Syahrul Faozi
Dwi Putra Buana Sakti
Handry Sudiartha Athar
author_facet Syahrul Faozi
Dwi Putra Buana Sakti
Handry Sudiartha Athar
author_sort Syahrul Faozi
collection DOAJ
description This study aims to see the influence of risk perception and benefit perception on the use of interest mediated by trust variables - sampling with purposive sampling technique with 100 respondents who are Allo Bank users at Transmart Mataram. The research questionnaire was distributed to all respondents, and then the collected data was analysed using the PLS-SEM technique. The results showed that risk perception did not affect the interest in using Allo Bank at Transmart Mataram. Furthermore, perception of benefits and trust positively and significantly affect interest in using Allo Bank. At the same time, risk perception is found to have a negative and significant effect on trust, and perception of benefits has a positive and significant effect on confidence. Furthermore, although trust cannot mediate the impact of risk perception on interest in using, trust can judge the effect of perception of benefits on using Allo Bank in Transmart Mataram. The results of this research can be helpful in digital banks in further development and innovation to increase public interest in digital banking.
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spelling doaj.art-338d06c4d67447548593bd7f76fb03c42023-11-16T20:27:42ZengAltezoro s.r.o. (Slovak Republic) and Publishing Center "Dialog" (Ukraine)Traektoriâ Nauki2413-90092023-08-019810.22178/pos.95-251029The Effect of Risk Perception and Benefit Perception on Interest in Using the Allo Bank Application at Transmart Mataram with Trust as an Intervening VariableSyahrul Faozi0Dwi Putra Buana Sakti1Handry Sudiartha Athar2University of MataramUniversity of MataramUniversity of MataramThis study aims to see the influence of risk perception and benefit perception on the use of interest mediated by trust variables - sampling with purposive sampling technique with 100 respondents who are Allo Bank users at Transmart Mataram. The research questionnaire was distributed to all respondents, and then the collected data was analysed using the PLS-SEM technique. The results showed that risk perception did not affect the interest in using Allo Bank at Transmart Mataram. Furthermore, perception of benefits and trust positively and significantly affect interest in using Allo Bank. At the same time, risk perception is found to have a negative and significant effect on trust, and perception of benefits has a positive and significant effect on confidence. Furthermore, although trust cannot mediate the impact of risk perception on interest in using, trust can judge the effect of perception of benefits on using Allo Bank in Transmart Mataram. The results of this research can be helpful in digital banks in further development and innovation to increase public interest in digital banking.https://pathofscience.org/index.php/ps/article/view/2555risk perceptionbenefit perceptioninterest in usingtrustallo bank
spellingShingle Syahrul Faozi
Dwi Putra Buana Sakti
Handry Sudiartha Athar
The Effect of Risk Perception and Benefit Perception on Interest in Using the Allo Bank Application at Transmart Mataram with Trust as an Intervening Variable
Traektoriâ Nauki
risk perception
benefit perception
interest in using
trust
allo bank
title The Effect of Risk Perception and Benefit Perception on Interest in Using the Allo Bank Application at Transmart Mataram with Trust as an Intervening Variable
title_full The Effect of Risk Perception and Benefit Perception on Interest in Using the Allo Bank Application at Transmart Mataram with Trust as an Intervening Variable
title_fullStr The Effect of Risk Perception and Benefit Perception on Interest in Using the Allo Bank Application at Transmart Mataram with Trust as an Intervening Variable
title_full_unstemmed The Effect of Risk Perception and Benefit Perception on Interest in Using the Allo Bank Application at Transmart Mataram with Trust as an Intervening Variable
title_short The Effect of Risk Perception and Benefit Perception on Interest in Using the Allo Bank Application at Transmart Mataram with Trust as an Intervening Variable
title_sort effect of risk perception and benefit perception on interest in using the allo bank application at transmart mataram with trust as an intervening variable
topic risk perception
benefit perception
interest in using
trust
allo bank
url https://pathofscience.org/index.php/ps/article/view/2555
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