Assessment of Patients’ Perception of Telemedicine Services Using the Service User Technology Acceptability Questionnaire
Introduction: The purpose of this paper is to assess if similar telemedicine services integrated in the management of different chronic diseases are acceptable and well perceived by patients or if there are any negative perceptions. Theory and methods: Participants suffering from different chronic d...
| Main Authors: | , , , , , , , |
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| Format: | Article |
| Language: | English |
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Ubiquity Press
2016-06-01
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| Series: | International Journal of Integrated Care |
| Subjects: | |
| Online Access: | http://www.ijic.org/articles/2219 |
| _version_ | 1811240001659207680 |
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| author | Claudio Dario Elena Luisotto Enrico Dal Pozzo Silvia Mancin Vassilis Aletras Stanton Newman Lorenzo Gubian Claudio Saccavini |
| author_facet | Claudio Dario Elena Luisotto Enrico Dal Pozzo Silvia Mancin Vassilis Aletras Stanton Newman Lorenzo Gubian Claudio Saccavini |
| author_sort | Claudio Dario |
| collection | DOAJ |
| description | Introduction: The purpose of this paper is to assess if similar telemedicine services integrated in the management of different chronic diseases are acceptable and well perceived by patients or if there are any negative perceptions. Theory and methods: Participants suffering from different chronic diseases were enrolled in Veneto Region and gathered into clusters. Each cluster received a similar telemedicine service equipped with different disease-specific measuring devices. Participants were patients with diabetes (n = 163), chronic obstructive pulmonary disease (n = 180), congestive heart failure (n = 140) and Cardiac Implantable Electronic Devices (n = 1635). The Service User Technology Acceptability Questionnaire (SUTAQ) was initially translated, culturally adapted and pretested and subsequently used to assess patients’ perception of telemedicine. Data were collected after 3 months and after 12 months from the beginning of the intervention. Data for patients with implantable devices was collected only at 12 months. Results: Results at 12 months for all clusters are similar and assessed a positive perception of telemedicine. The SUTAQ results for clusters 2 (diabetes), 5 (COPD) and 7 (CHF) after 3 months of intervention were confirmed after 12 months. Conclusions: Telemedicine was perceived as a viable addition to usual care. A positive perception for telemedicine services isn’t a transitory effect, but extends over the course of time. |
| first_indexed | 2024-04-12T13:11:38Z |
| format | Article |
| id | doaj.art-3403f105fc8f4f8d9d4351a16e45aa9b |
| institution | Directory Open Access Journal |
| issn | 1568-4156 |
| language | English |
| last_indexed | 2024-04-12T13:11:38Z |
| publishDate | 2016-06-01 |
| publisher | Ubiquity Press |
| record_format | Article |
| series | International Journal of Integrated Care |
| spelling | doaj.art-3403f105fc8f4f8d9d4351a16e45aa9b2022-12-22T03:31:50ZengUbiquity PressInternational Journal of Integrated Care1568-41562016-06-0116210.5334/ijic.22192105Assessment of Patients’ Perception of Telemedicine Services Using the Service User Technology Acceptability QuestionnaireClaudio Dario0Elena Luisotto1Enrico Dal Pozzo2Silvia Mancin3Vassilis Aletras4Stanton Newman5Lorenzo Gubian6Claudio Saccavini7Arsenàl.IT - Veneto's Research Centre for eHealth Innovation Viale Oberdan, 5 31100 TrevisoArsenàl.IT - Veneto's Research Centre for eHealth Innovation Viale Oberdan, 5 31100 TrevisoArsenàl.IT - Veneto's Research Centre for eHealth Innovation Viale Oberdan, 5 31100 TrevisoArsenàl.IT - Veneto's Research Centre for eHealth Innovation Viale Oberdan, 5 31100 TrevisoUniversity of Macedonia 156 Egnatia st. 54636 ThessalonikiCentre for Health Services Research School of Health Sciences City University London Northampton Square London EC1V 0HBVeneto Region Palazzo Molin S. Polo, 2514 30125 VeniceArsenàl.IT - Veneto's Research Centre for eHealth Innovation Viale Oberdan, 5 31100 TrevisoIntroduction: The purpose of this paper is to assess if similar telemedicine services integrated in the management of different chronic diseases are acceptable and well perceived by patients or if there are any negative perceptions. Theory and methods: Participants suffering from different chronic diseases were enrolled in Veneto Region and gathered into clusters. Each cluster received a similar telemedicine service equipped with different disease-specific measuring devices. Participants were patients with diabetes (n = 163), chronic obstructive pulmonary disease (n = 180), congestive heart failure (n = 140) and Cardiac Implantable Electronic Devices (n = 1635). The Service User Technology Acceptability Questionnaire (SUTAQ) was initially translated, culturally adapted and pretested and subsequently used to assess patients’ perception of telemedicine. Data were collected after 3 months and after 12 months from the beginning of the intervention. Data for patients with implantable devices was collected only at 12 months. Results: Results at 12 months for all clusters are similar and assessed a positive perception of telemedicine. The SUTAQ results for clusters 2 (diabetes), 5 (COPD) and 7 (CHF) after 3 months of intervention were confirmed after 12 months. Conclusions: Telemedicine was perceived as a viable addition to usual care. A positive perception for telemedicine services isn’t a transitory effect, but extends over the course of time.http://www.ijic.org/articles/2219telemedicineacceptabilitychronicperceptionintegrated careHTA |
| spellingShingle | Claudio Dario Elena Luisotto Enrico Dal Pozzo Silvia Mancin Vassilis Aletras Stanton Newman Lorenzo Gubian Claudio Saccavini Assessment of Patients’ Perception of Telemedicine Services Using the Service User Technology Acceptability Questionnaire International Journal of Integrated Care telemedicine acceptability chronic perception integrated care HTA |
| title | Assessment of Patients’ Perception of Telemedicine Services Using the Service User Technology Acceptability Questionnaire |
| title_full | Assessment of Patients’ Perception of Telemedicine Services Using the Service User Technology Acceptability Questionnaire |
| title_fullStr | Assessment of Patients’ Perception of Telemedicine Services Using the Service User Technology Acceptability Questionnaire |
| title_full_unstemmed | Assessment of Patients’ Perception of Telemedicine Services Using the Service User Technology Acceptability Questionnaire |
| title_short | Assessment of Patients’ Perception of Telemedicine Services Using the Service User Technology Acceptability Questionnaire |
| title_sort | assessment of patients perception of telemedicine services using the service user technology acceptability questionnaire |
| topic | telemedicine acceptability chronic perception integrated care HTA |
| url | http://www.ijic.org/articles/2219 |
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