User experience of a self-management WeChat applet for patients with neurogenic bladder: A qualitative approach

Objectives: This study aimed to determine patients’ perceived benefits of a WeChat applet for self-management of patients with neurogenic bladder (NGB) and identify the key factors hindering their adoption. Methods: In the qualitative study, 19 NGB patients were invited for semi-structured interview...

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Main Authors: Chun Zhao, Surui Liang, Xiaojiao Wang, Linghong Gao, Yuhong Lai, Ying Huang, Jue Li, Ling Chen, Wenzhi Cai
Format: Article
Language:English
Published: Elsevier 2023-01-01
Series:International Journal of Nursing Sciences
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2352013222001089
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author Chun Zhao
Surui Liang
Xiaojiao Wang
Linghong Gao
Yuhong Lai
Ying Huang
Jue Li
Ling Chen
Wenzhi Cai
author_facet Chun Zhao
Surui Liang
Xiaojiao Wang
Linghong Gao
Yuhong Lai
Ying Huang
Jue Li
Ling Chen
Wenzhi Cai
author_sort Chun Zhao
collection DOAJ
description Objectives: This study aimed to determine patients’ perceived benefits of a WeChat applet for self-management of patients with neurogenic bladder (NGB) and identify the key factors hindering their adoption. Methods: In the qualitative study, 19 NGB patients were invited for semi-structured interviews. They were hospitalized in the rehabilitation departments of two tertiary hospitals in Shenzhen and tried out the self-management applet for two weeks. Data were analyzed using the content analysis method. Results: The results indicated that the WeChat applet of self-management was helpful and embraced by the NGB patients. Three perceived benefits were identified 1) being accessible, flexible, and intuitive to users, 2) driving bladder self-management, and 3) directing the way for care partners and family members. Challenges hindering the adoption of the applet included 1) negative attitudes of patients towards bladder self-management and patient characteristics, 2) concerns about the risks of mHealth, and 3) the necessity of applet upgrading. Conclusion: This study showed feasibility of the WeChat applet for self-management among NGB patients to meet their needs for access to information during hospitalization and after discharge. The study also identified facilitators and barriers to patient use, providing valuable information for healthcare providers to implement mHealth interventions to promote self-management among NGB patients.
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spelling doaj.art-34043ab9e37944738a331057aa468b3c2023-02-10T04:22:16ZengElsevierInternational Journal of Nursing Sciences2352-01322023-01-011018996User experience of a self-management WeChat applet for patients with neurogenic bladder: A qualitative approachChun Zhao0Surui Liang1Xiaojiao Wang2Linghong Gao3Yuhong Lai4Ying Huang5Jue Li6Ling Chen7Wenzhi Cai8Department of Nursing, Shenzhen Hospital, Southern Medical University, Shenzhen, Guangdong, China; School of Nursing, Southern Medical University, Guangzhou, Guangdong, ChinaDepartment of Nursing, Shenzhen Hospital, Southern Medical University, Shenzhen, Guangdong, ChinaDepartment of Nursing, Shenzhen Hospital, Southern Medical University, Shenzhen, Guangdong, China; School of Nursing, Southern Medical University, Guangzhou, Guangdong, ChinaDepartment of Spinal Cord Injury Rehabilitation, Shenzhen Longcheng Hospital, Shenzhen, Guangdong, ChinaDepartment of Nursing, Shenzhen Hospital, Southern Medical University, Shenzhen, Guangdong, China; School of Nursing, Southern Medical University, Guangzhou, Guangdong, ChinaDepartment of Nursing, Shenzhen Hospital, Southern Medical University, Shenzhen, Guangdong, China; School of Nursing, Southern Medical University, Guangzhou, Guangdong, ChinaDepartment of Nursing, Shenzhen Hospital, Southern Medical University, Shenzhen, Guangdong, China; School of Nursing, Southern Medical University, Guangzhou, Guangdong, ChinaDepartment of Nursing, Shenzhen Hospital, Southern Medical University, Shenzhen, Guangdong, ChinaDepartment of Nursing, Shenzhen Hospital, Southern Medical University, Shenzhen, Guangdong, China; School of Nursing, Southern Medical University, Guangzhou, Guangdong, China; Corresponding author. Department of Nursing, Shenzhen Hospital, Southern Medical University, Shenzhen, Guangdong, China.Objectives: This study aimed to determine patients’ perceived benefits of a WeChat applet for self-management of patients with neurogenic bladder (NGB) and identify the key factors hindering their adoption. Methods: In the qualitative study, 19 NGB patients were invited for semi-structured interviews. They were hospitalized in the rehabilitation departments of two tertiary hospitals in Shenzhen and tried out the self-management applet for two weeks. Data were analyzed using the content analysis method. Results: The results indicated that the WeChat applet of self-management was helpful and embraced by the NGB patients. Three perceived benefits were identified 1) being accessible, flexible, and intuitive to users, 2) driving bladder self-management, and 3) directing the way for care partners and family members. Challenges hindering the adoption of the applet included 1) negative attitudes of patients towards bladder self-management and patient characteristics, 2) concerns about the risks of mHealth, and 3) the necessity of applet upgrading. Conclusion: This study showed feasibility of the WeChat applet for self-management among NGB patients to meet their needs for access to information during hospitalization and after discharge. The study also identified facilitators and barriers to patient use, providing valuable information for healthcare providers to implement mHealth interventions to promote self-management among NGB patients.http://www.sciencedirect.com/science/article/pii/S2352013222001089mHealthNeurogenic bladderQualitative researchSelf-managementWeChat applet
spellingShingle Chun Zhao
Surui Liang
Xiaojiao Wang
Linghong Gao
Yuhong Lai
Ying Huang
Jue Li
Ling Chen
Wenzhi Cai
User experience of a self-management WeChat applet for patients with neurogenic bladder: A qualitative approach
International Journal of Nursing Sciences
mHealth
Neurogenic bladder
Qualitative research
Self-management
WeChat applet
title User experience of a self-management WeChat applet for patients with neurogenic bladder: A qualitative approach
title_full User experience of a self-management WeChat applet for patients with neurogenic bladder: A qualitative approach
title_fullStr User experience of a self-management WeChat applet for patients with neurogenic bladder: A qualitative approach
title_full_unstemmed User experience of a self-management WeChat applet for patients with neurogenic bladder: A qualitative approach
title_short User experience of a self-management WeChat applet for patients with neurogenic bladder: A qualitative approach
title_sort user experience of a self management wechat applet for patients with neurogenic bladder a qualitative approach
topic mHealth
Neurogenic bladder
Qualitative research
Self-management
WeChat applet
url http://www.sciencedirect.com/science/article/pii/S2352013222001089
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