Discourse analysis: Conversational analysis of the internal conversation in Oracle Corporation Malaysia
This study highlights the internal conversation which takes place in Oracle Corporation<br />Malaysia. Through the study, it will be shown how conversational analysis is used to<br />analyze the transcription of a telephone conversation between Oracle staffs. The analysis<br />of t...
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| Format: | Article |
| Language: | English |
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Universitas Lancang Kuning
2017-07-01
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| Series: | Lectura: Jurnal Pendidikan |
| Online Access: | https://ejurnal.unilak.ac.id/index.php/lectura/article/view/838 |
| _version_ | 1818275541408546816 |
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| author | Marwa Marwa |
| author_facet | Marwa Marwa |
| author_sort | Marwa Marwa |
| collection | DOAJ |
| description | This study highlights the internal conversation which takes place in Oracle Corporation<br />Malaysia. Through the study, it will be shown how conversational analysis is used to<br />analyze the transcription of a telephone conversation between Oracle staffs. The analysis<br />of the transcriptions will apply a few basic concepts of conversational analysis; turntaking<br />organization, and the adjacency pair. The objective of the study is to find out how<br />the internal conversations takes place by focusing on the conversation itself, that is, the<br />conversational structures spontaneously produced by people during talk ranging from<br />turn-taking strategies, how topics are introduced, conversation closings and so on. By<br />looking in detail at such talk, we can gain a detailed understanding of how the staffs see<br />themselves in relation to the company that influence their daily lives.<br />Keywords: conversational analysis, turn-taking, adjacency pairs |
| first_indexed | 2024-12-12T22:31:23Z |
| format | Article |
| id | doaj.art-3468a00d51664f349a4bad8bb68cb897 |
| institution | Directory Open Access Journal |
| issn | 2086-4876 2549-063X |
| language | English |
| last_indexed | 2024-12-12T22:31:23Z |
| publishDate | 2017-07-01 |
| publisher | Universitas Lancang Kuning |
| record_format | Article |
| series | Lectura: Jurnal Pendidikan |
| spelling | doaj.art-3468a00d51664f349a4bad8bb68cb8972022-12-22T00:09:36ZengUniversitas Lancang KuningLectura: Jurnal Pendidikan2086-48762549-063X2017-07-0161670Discourse analysis: Conversational analysis of the internal conversation in Oracle Corporation MalaysiaMarwa Marwa0Universitas Lancang Kuning, IndonesiaThis study highlights the internal conversation which takes place in Oracle Corporation<br />Malaysia. Through the study, it will be shown how conversational analysis is used to<br />analyze the transcription of a telephone conversation between Oracle staffs. The analysis<br />of the transcriptions will apply a few basic concepts of conversational analysis; turntaking<br />organization, and the adjacency pair. The objective of the study is to find out how<br />the internal conversations takes place by focusing on the conversation itself, that is, the<br />conversational structures spontaneously produced by people during talk ranging from<br />turn-taking strategies, how topics are introduced, conversation closings and so on. By<br />looking in detail at such talk, we can gain a detailed understanding of how the staffs see<br />themselves in relation to the company that influence their daily lives.<br />Keywords: conversational analysis, turn-taking, adjacency pairshttps://ejurnal.unilak.ac.id/index.php/lectura/article/view/838 |
| spellingShingle | Marwa Marwa Discourse analysis: Conversational analysis of the internal conversation in Oracle Corporation Malaysia Lectura: Jurnal Pendidikan |
| title | Discourse analysis: Conversational analysis of the internal conversation in Oracle Corporation Malaysia |
| title_full | Discourse analysis: Conversational analysis of the internal conversation in Oracle Corporation Malaysia |
| title_fullStr | Discourse analysis: Conversational analysis of the internal conversation in Oracle Corporation Malaysia |
| title_full_unstemmed | Discourse analysis: Conversational analysis of the internal conversation in Oracle Corporation Malaysia |
| title_short | Discourse analysis: Conversational analysis of the internal conversation in Oracle Corporation Malaysia |
| title_sort | discourse analysis conversational analysis of the internal conversation in oracle corporation malaysia |
| url | https://ejurnal.unilak.ac.id/index.php/lectura/article/view/838 |
| work_keys_str_mv | AT marwamarwa discourseanalysisconversationalanalysisoftheinternalconversationinoraclecorporationmalaysia |