Horizontal vs. Vertical Recommendation Zones Evaluation Using Behavior Tracking

Recommender systems play a vital role in e-commerce by increasing the likelihood of transactions and improving sales thanks to presenting personal recommendations. Due to the marketing habituation effect, users are less and less responsive to this type of content. Visual recommendation presentation,...

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Main Authors: Piotr Sulikowski, Tomasz Zdziebko
Format: Article
Language:English
Published: MDPI AG 2020-12-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/11/1/56
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author Piotr Sulikowski
Tomasz Zdziebko
author_facet Piotr Sulikowski
Tomasz Zdziebko
author_sort Piotr Sulikowski
collection DOAJ
description Recommender systems play a vital role in e-commerce by increasing the likelihood of transactions and improving sales thanks to presenting personal recommendations. Due to the marketing habituation effect, users are less and less responsive to this type of content. Visual recommendation presentation, in particular the recommendation zone layout can influence the effectiveness of a recommendation. This study examines human–computer interactions for vertical, horizonal, and mixed layouts of recommending interfaces of four major e-commerce stores, and is based on our document object model events-based behavior analysis tool. Results from this implicit feedback study are presented and analyzed, showing that vertical recommendation zones attracted more attention than horizontal ones.
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spelling doaj.art-34b1e26465ba445783c87fe40072a8072023-11-21T02:17:45ZengMDPI AGApplied Sciences2076-34172020-12-011115610.3390/app11010056Horizontal vs. Vertical Recommendation Zones Evaluation Using Behavior TrackingPiotr Sulikowski0Tomasz Zdziebko1Faculty of Computer Science and Information Technology, West Pomeranian University of Technology, ul. Zolnierska 49, 71-210 Szczecin, PolandFaculty of Economics, Finance and Management, University of Szczecin, ul. Mickiewicza 64, 71-101 Szczecin, PolandRecommender systems play a vital role in e-commerce by increasing the likelihood of transactions and improving sales thanks to presenting personal recommendations. Due to the marketing habituation effect, users are less and less responsive to this type of content. Visual recommendation presentation, in particular the recommendation zone layout can influence the effectiveness of a recommendation. This study examines human–computer interactions for vertical, horizonal, and mixed layouts of recommending interfaces of four major e-commerce stores, and is based on our document object model events-based behavior analysis tool. Results from this implicit feedback study are presented and analyzed, showing that vertical recommendation zones attracted more attention than horizontal ones.https://www.mdpi.com/2076-3417/11/1/56human computer interactionrecommender systemsimplicit feedback
spellingShingle Piotr Sulikowski
Tomasz Zdziebko
Horizontal vs. Vertical Recommendation Zones Evaluation Using Behavior Tracking
Applied Sciences
human computer interaction
recommender systems
implicit feedback
title Horizontal vs. Vertical Recommendation Zones Evaluation Using Behavior Tracking
title_full Horizontal vs. Vertical Recommendation Zones Evaluation Using Behavior Tracking
title_fullStr Horizontal vs. Vertical Recommendation Zones Evaluation Using Behavior Tracking
title_full_unstemmed Horizontal vs. Vertical Recommendation Zones Evaluation Using Behavior Tracking
title_short Horizontal vs. Vertical Recommendation Zones Evaluation Using Behavior Tracking
title_sort horizontal vs vertical recommendation zones evaluation using behavior tracking
topic human computer interaction
recommender systems
implicit feedback
url https://www.mdpi.com/2076-3417/11/1/56
work_keys_str_mv AT piotrsulikowski horizontalvsverticalrecommendationzonesevaluationusingbehaviortracking
AT tomaszzdziebko horizontalvsverticalrecommendationzonesevaluationusingbehaviortracking