The Role of Timeliness in Improving Customer Satisfaction, Customer Loyalty of PT. JNE
Purpose: The cause of this research is to determine the effect of timeliness on customer satisfaction and customer loyalty. Design/methodology/approach : This research exercises explanatory type under a quantitative approach. Data collection techniques in this study were done by time series tech...
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
LPPM of Narotama University Surabaya
2022-03-01
|
| Series: | IJEBD (International Journal of Entrepreneurship and Business Development) |
| Subjects: | |
| Online Access: | https://jurnal.narotama.ac.id/index.php/ijebd/article/view/1782 |