Understanding the Impact of Data-Driven Tools on Advising Practice and Student Support
Universities are increasingly turning toward data-driven technologies like data dashboards to support advisors’ work in student success, yet little empirical work has explored whether these tools help or hinder best practices in advising, which is in many ways a relationship-based enterprise. This...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Florida State Open Publishing
2023-07-01
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| Series: | Journal of Postsecondary Student Success |
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| Online Access: | https://journals.flvc.org/jpss/article/view/132841 |
| _version_ | 1827904611673964544 |
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| author | Sarah Kyte Celeste Atkins Elizabeth Collins Regina Deil-Amen |
| author_facet | Sarah Kyte Celeste Atkins Elizabeth Collins Regina Deil-Amen |
| author_sort | Sarah Kyte |
| collection | DOAJ |
| description |
Universities are increasingly turning toward data-driven technologies like data dashboards to support advisors’ work in student success, yet little empirical work has explored whether these tools help or hinder best practices in advising, which is in many ways a relationship-based enterprise. This mixed-methods study analyzed whether and why the release of a student success dashboard impacted proactive and/or developmental advising at a large public university. After quantitatively demonstrating no measurable changes in advising practice following the release of the dashboard, qualitative evidence from interviews with advisors was used to interpret and explain the disconnect between the tool and the advising community. This study places scholarly attention from a practitioner perspective on the largely structural challenges to integrating retention software into advisors’ work in supporting their students’ success, with implications for the successful implementation of data-driven student success tools more broadly.
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| first_indexed | 2024-03-13T00:29:49Z |
| format | Article |
| id | doaj.art-352d3d6f81804c089ab14276f814c208 |
| institution | Directory Open Access Journal |
| issn | 2769-4879 2769-4887 |
| language | English |
| last_indexed | 2024-03-13T00:29:49Z |
| publishDate | 2023-07-01 |
| publisher | Florida State Open Publishing |
| record_format | Article |
| series | Journal of Postsecondary Student Success |
| spelling | doaj.art-352d3d6f81804c089ab14276f814c2082023-07-10T15:17:52ZengFlorida State Open PublishingJournal of Postsecondary Student Success2769-48792769-48872023-07-012410.33009/fsop_jpss132841Understanding the Impact of Data-Driven Tools on Advising Practice and Student SupportSarah Kyte0Celeste Atkins1Elizabeth Collins2Regina Deil-Amen3The University of ArizonaThe University of ArizonaThe University of ArizonaThe University of Arizona Universities are increasingly turning toward data-driven technologies like data dashboards to support advisors’ work in student success, yet little empirical work has explored whether these tools help or hinder best practices in advising, which is in many ways a relationship-based enterprise. This mixed-methods study analyzed whether and why the release of a student success dashboard impacted proactive and/or developmental advising at a large public university. After quantitatively demonstrating no measurable changes in advising practice following the release of the dashboard, qualitative evidence from interviews with advisors was used to interpret and explain the disconnect between the tool and the advising community. This study places scholarly attention from a practitioner perspective on the largely structural challenges to integrating retention software into advisors’ work in supporting their students’ success, with implications for the successful implementation of data-driven student success tools more broadly. https://journals.flvc.org/jpss/article/view/132841student successtechnologydashboardrisk-managementacademic advising |
| spellingShingle | Sarah Kyte Celeste Atkins Elizabeth Collins Regina Deil-Amen Understanding the Impact of Data-Driven Tools on Advising Practice and Student Support Journal of Postsecondary Student Success student success technology dashboard risk-management academic advising |
| title | Understanding the Impact of Data-Driven Tools on Advising Practice and Student Support |
| title_full | Understanding the Impact of Data-Driven Tools on Advising Practice and Student Support |
| title_fullStr | Understanding the Impact of Data-Driven Tools on Advising Practice and Student Support |
| title_full_unstemmed | Understanding the Impact of Data-Driven Tools on Advising Practice and Student Support |
| title_short | Understanding the Impact of Data-Driven Tools on Advising Practice and Student Support |
| title_sort | understanding the impact of data driven tools on advising practice and student support |
| topic | student success technology dashboard risk-management academic advising |
| url | https://journals.flvc.org/jpss/article/view/132841 |
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