COVID-19 Data Utilization in North Carolina: Qualitative Analysis of Stakeholder Experiences

BackgroundAs the world faced the pandemic caused by the novel coronavirus disease 2019 (COVID-19), medical professionals, technologists, community leaders, and policy makers sought to understand how best to leverage data for public health surveillance and community education....

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Main Authors: Jenny Rees Patterson, Donna Shaw, Sharita R Thomas, Julie A Hayes, Christopher R Daley, Stefania Knight, Jay Aikat, Joanna O Mieczkowska, Stanley C Ahalt, Ashok K Krishnamurthy
Format: Article
Language:English
Published: JMIR Publications 2021-09-01
Series:JMIR Public Health and Surveillance
Online Access:https://publichealth.jmir.org/2021/9/e29310
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author Jenny Rees Patterson
Donna Shaw
Sharita R Thomas
Julie A Hayes
Christopher R Daley
Stefania Knight
Jay Aikat
Joanna O Mieczkowska
Stanley C Ahalt
Ashok K Krishnamurthy
author_facet Jenny Rees Patterson
Donna Shaw
Sharita R Thomas
Julie A Hayes
Christopher R Daley
Stefania Knight
Jay Aikat
Joanna O Mieczkowska
Stanley C Ahalt
Ashok K Krishnamurthy
author_sort Jenny Rees Patterson
collection DOAJ
description BackgroundAs the world faced the pandemic caused by the novel coronavirus disease 2019 (COVID-19), medical professionals, technologists, community leaders, and policy makers sought to understand how best to leverage data for public health surveillance and community education. With this complex public health problem, North Carolinians relied on data from state, federal, and global health organizations to increase their understanding of the pandemic and guide decision-making. ObjectiveWe aimed to describe the role that stakeholders involved in COVID-19–related data played in managing the pandemic in North Carolina. The study investigated the processes used by organizations throughout the state in using, collecting, and reporting COVID-19 data. MethodsWe used an exploratory qualitative study design to investigate North Carolina’s COVID-19 data collection efforts. To better understand these processes, key informant interviews were conducted with employees from organizations that collected COVID-19 data across the state. We developed an interview guide, and open-ended semistructured interviews were conducted during the period from June through November 2020. Interviews lasted between 30 and 45 minutes and were conducted by data scientists by videoconference. Data were subsequently analyzed using qualitative data analysis software. ResultsResults indicated that electronic health records were primary sources of COVID-19 data. Often, data were also used to create dashboards to inform the public or other health professionals, to aid in decision-making, or for reporting purposes. Cross-sector collaboration was cited as a major success. Consistency among metrics and data definitions, data collection processes, and contact tracing were cited as challenges. ConclusionsFindings suggest that, during future outbreaks, organizations across regions could benefit from data centralization and data governance. Data should be publicly accessible and in a user-friendly format. Additionally, established cross-sector collaboration networks are demonstrably beneficial for public health professionals across the state as these established relationships facilitate a rapid response to evolving public health challenges.
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spelling doaj.art-3548bbfde69d47d8a9478b98c4185c172023-08-28T18:59:54ZengJMIR PublicationsJMIR Public Health and Surveillance2369-29602021-09-0179e2931010.2196/29310COVID-19 Data Utilization in North Carolina: Qualitative Analysis of Stakeholder ExperiencesJenny Rees Pattersonhttps://orcid.org/0000-0001-5504-7955Donna Shawhttps://orcid.org/0000-0002-0522-5917Sharita R Thomashttps://orcid.org/0000-0002-9227-2761Julie A Hayeshttps://orcid.org/0000-0002-9850-6602Christopher R Daleyhttps://orcid.org/0000-0003-0552-3196Stefania Knighthttps://orcid.org/0000-0002-3191-7968Jay Aikathttps://orcid.org/0000-0002-9595-8814Joanna O Mieczkowskahttps://orcid.org/0000-0002-6482-336XStanley C Ahalthttps://orcid.org/0000-0002-8395-1279Ashok K Krishnamurthyhttps://orcid.org/0000-0002-3215-7622 BackgroundAs the world faced the pandemic caused by the novel coronavirus disease 2019 (COVID-19), medical professionals, technologists, community leaders, and policy makers sought to understand how best to leverage data for public health surveillance and community education. With this complex public health problem, North Carolinians relied on data from state, federal, and global health organizations to increase their understanding of the pandemic and guide decision-making. ObjectiveWe aimed to describe the role that stakeholders involved in COVID-19–related data played in managing the pandemic in North Carolina. The study investigated the processes used by organizations throughout the state in using, collecting, and reporting COVID-19 data. MethodsWe used an exploratory qualitative study design to investigate North Carolina’s COVID-19 data collection efforts. To better understand these processes, key informant interviews were conducted with employees from organizations that collected COVID-19 data across the state. We developed an interview guide, and open-ended semistructured interviews were conducted during the period from June through November 2020. Interviews lasted between 30 and 45 minutes and were conducted by data scientists by videoconference. Data were subsequently analyzed using qualitative data analysis software. ResultsResults indicated that electronic health records were primary sources of COVID-19 data. Often, data were also used to create dashboards to inform the public or other health professionals, to aid in decision-making, or for reporting purposes. Cross-sector collaboration was cited as a major success. Consistency among metrics and data definitions, data collection processes, and contact tracing were cited as challenges. ConclusionsFindings suggest that, during future outbreaks, organizations across regions could benefit from data centralization and data governance. Data should be publicly accessible and in a user-friendly format. Additionally, established cross-sector collaboration networks are demonstrably beneficial for public health professionals across the state as these established relationships facilitate a rapid response to evolving public health challenges.https://publichealth.jmir.org/2021/9/e29310
spellingShingle Jenny Rees Patterson
Donna Shaw
Sharita R Thomas
Julie A Hayes
Christopher R Daley
Stefania Knight
Jay Aikat
Joanna O Mieczkowska
Stanley C Ahalt
Ashok K Krishnamurthy
COVID-19 Data Utilization in North Carolina: Qualitative Analysis of Stakeholder Experiences
JMIR Public Health and Surveillance
title COVID-19 Data Utilization in North Carolina: Qualitative Analysis of Stakeholder Experiences
title_full COVID-19 Data Utilization in North Carolina: Qualitative Analysis of Stakeholder Experiences
title_fullStr COVID-19 Data Utilization in North Carolina: Qualitative Analysis of Stakeholder Experiences
title_full_unstemmed COVID-19 Data Utilization in North Carolina: Qualitative Analysis of Stakeholder Experiences
title_short COVID-19 Data Utilization in North Carolina: Qualitative Analysis of Stakeholder Experiences
title_sort covid 19 data utilization in north carolina qualitative analysis of stakeholder experiences
url https://publichealth.jmir.org/2021/9/e29310
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