Factors affecting the application of balanced scorecard to enhance operational efficiency of listed companies: The case of Vietnam

The study focuses on the factors affecting the application of Balanced Scorecard (BSC) in Vietnamese listed companies, through which they can improve the ability to apply BSC in their businesses. The factors included in the study consist of organizational size, organizational culture, manager’s awar...

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Main Authors: Thu Trang Ta, Thanh Nga Doan, Hoai Nam Tran, Tuan Anh Dam, Trinh Manh Quyen Pham
Format: Article
Language:English
Published: Taylor & Francis Group 2022-12-01
Series:Cogent Business & Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2022.2149146
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author Thu Trang Ta
Thanh Nga Doan
Hoai Nam Tran
Tuan Anh Dam
Trinh Manh Quyen Pham
author_facet Thu Trang Ta
Thanh Nga Doan
Hoai Nam Tran
Tuan Anh Dam
Trinh Manh Quyen Pham
author_sort Thu Trang Ta
collection DOAJ
description The study focuses on the factors affecting the application of Balanced Scorecard (BSC) in Vietnamese listed companies, through which they can improve the ability to apply BSC in their businesses. The factors included in the study consist of organizational size, organizational culture, manager’s awareness, accountant’s capability, cost of using BSC, and benefits of using BSC. In addition, the study examines the impact of BSC application on the operational efficiency of listed companies in Vietnam. The authors used the mixed research method combined with Structural Equation Modelling (SEM) to conduct the research. Data were collected from June 2021 to December 2021 from 274 listed companies in the Vietnamese stock market. The research results show that all factors positively influence the application of BSC. Also, the study shows that the higher the level of BSC application, the higher the operational efficiency of enterprises. The authors give some management implications to support enterprises in implementing BSC effectively.
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spelling doaj.art-35a1e28a19584cd38e87e7b7fa0268452022-12-22T03:48:26ZengTaylor & Francis GroupCogent Business & Management2331-19752022-12-019110.1080/23311975.2022.2149146Factors affecting the application of balanced scorecard to enhance operational efficiency of listed companies: The case of VietnamThu Trang Ta0Thanh Nga Doan1Hoai Nam Tran2Tuan Anh Dam3Trinh Manh Quyen Pham4School of Accounting and Auditing, National Economics University, Hanoi, VietnamSchool of Accounting and Auditing, National Economics University, Hanoi, VietnamFaculty of Statistics, National Economics University, Hanoi, VietnamStudent at National Economics University, VietnamStudent at National Economics University, VietnamThe study focuses on the factors affecting the application of Balanced Scorecard (BSC) in Vietnamese listed companies, through which they can improve the ability to apply BSC in their businesses. The factors included in the study consist of organizational size, organizational culture, manager’s awareness, accountant’s capability, cost of using BSC, and benefits of using BSC. In addition, the study examines the impact of BSC application on the operational efficiency of listed companies in Vietnam. The authors used the mixed research method combined with Structural Equation Modelling (SEM) to conduct the research. Data were collected from June 2021 to December 2021 from 274 listed companies in the Vietnamese stock market. The research results show that all factors positively influence the application of BSC. Also, the study shows that the higher the level of BSC application, the higher the operational efficiency of enterprises. The authors give some management implications to support enterprises in implementing BSC effectively.https://www.tandfonline.com/doi/10.1080/23311975.2022.2149146Balanced scorecardlisted companiesoperational efficiencystructural equation modellingVietnam
spellingShingle Thu Trang Ta
Thanh Nga Doan
Hoai Nam Tran
Tuan Anh Dam
Trinh Manh Quyen Pham
Factors affecting the application of balanced scorecard to enhance operational efficiency of listed companies: The case of Vietnam
Cogent Business & Management
Balanced scorecard
listed companies
operational efficiency
structural equation modelling
Vietnam
title Factors affecting the application of balanced scorecard to enhance operational efficiency of listed companies: The case of Vietnam
title_full Factors affecting the application of balanced scorecard to enhance operational efficiency of listed companies: The case of Vietnam
title_fullStr Factors affecting the application of balanced scorecard to enhance operational efficiency of listed companies: The case of Vietnam
title_full_unstemmed Factors affecting the application of balanced scorecard to enhance operational efficiency of listed companies: The case of Vietnam
title_short Factors affecting the application of balanced scorecard to enhance operational efficiency of listed companies: The case of Vietnam
title_sort factors affecting the application of balanced scorecard to enhance operational efficiency of listed companies the case of vietnam
topic Balanced scorecard
listed companies
operational efficiency
structural equation modelling
Vietnam
url https://www.tandfonline.com/doi/10.1080/23311975.2022.2149146
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