A Survey on the Impact of HPWS on Labor Productivity in Service SMEs: Mediating Role of Social Capital and Knowledge Exchange and Combination
The present study aimed at opening up the black box on how high-performance work systems affect labor productivity by investigating the mediating role of social capital and knowledge exchange and combination. The statistical population consisted of managers and employees of professional services com...
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Format: | Article |
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Islamic Azad University, Tabriz Branch
2022-12-01
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Series: | مدیریت بهره وری |
Subjects: | |
Online Access: | https://jpm.tabriz.iau.ir/article_698081_6d1e9f7f728e5f74e65c654c8da7d078.pdf |
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author | Iman Hakimi Morteza Moradi Abbas Shoul |
author_facet | Iman Hakimi Morteza Moradi Abbas Shoul |
author_sort | Iman Hakimi |
collection | DOAJ |
description | The present study aimed at opening up the black box on how high-performance work systems affect labor productivity by investigating the mediating role of social capital and knowledge exchange and combination. The statistical population consisted of managers and employees of professional services companies in Tehran metropolis in 2018. To collect the data, 800 standard questionnaires were distributed directly or via email among the sample who were recruited through random sampling, out of which 461 completed questionnaires (57.6%) were received. After confirming the validity and reliability of the collected data, the research hypotheses were analyzed using structural equation modeling using SPSS and SmartPLS2 softwares. The findings show that a high-performance work system has a positive effect on labor productivity. In addition, the mediating roles of social capital (with the impact intensity of 0.48) and knowledge exchange (with the impact intensity of 0.22) in the relationship between high performance work systems and labor productivity were confirmed. It can also be argued that social capital has a positive and significant effect on the development of the process capabilities of knowledge exchange and combination in the organizations studied. |
first_indexed | 2024-04-10T05:51:37Z |
format | Article |
id | doaj.art-35c1ee4273e2472fbbcf8b133a40174e |
institution | Directory Open Access Journal |
issn | 2716-9979 2476-7298 |
language | fas |
last_indexed | 2024-04-10T05:51:37Z |
publishDate | 2022-12-01 |
publisher | Islamic Azad University, Tabriz Branch |
record_format | Article |
series | مدیریت بهره وری |
spelling | doaj.art-35c1ee4273e2472fbbcf8b133a40174e2023-03-04T09:31:12ZfasIslamic Azad University, Tabriz Branchمدیریت بهره وری2716-99792476-72982022-12-01164(63)زمستان8310910.30495/qjopm.2020.1880527.2649698081A Survey on the Impact of HPWS on Labor Productivity in Service SMEs: Mediating Role of Social Capital and Knowledge Exchange and CombinationIman Hakimi0Morteza Moradi1Abbas Shoul2Associate Professor, Department of Public Administration, Payame Noor University, Tehran, IranAssociate Professor, Department of Public Administration, Payame Noor University, Tehran, IranAssociate Professor, Department of Industrial Management, Vali-e-Asr University, Rafsanjan, IranThe present study aimed at opening up the black box on how high-performance work systems affect labor productivity by investigating the mediating role of social capital and knowledge exchange and combination. The statistical population consisted of managers and employees of professional services companies in Tehran metropolis in 2018. To collect the data, 800 standard questionnaires were distributed directly or via email among the sample who were recruited through random sampling, out of which 461 completed questionnaires (57.6%) were received. After confirming the validity and reliability of the collected data, the research hypotheses were analyzed using structural equation modeling using SPSS and SmartPLS2 softwares. The findings show that a high-performance work system has a positive effect on labor productivity. In addition, the mediating roles of social capital (with the impact intensity of 0.48) and knowledge exchange (with the impact intensity of 0.22) in the relationship between high performance work systems and labor productivity were confirmed. It can also be argued that social capital has a positive and significant effect on the development of the process capabilities of knowledge exchange and combination in the organizations studied.https://jpm.tabriz.iau.ir/article_698081_6d1e9f7f728e5f74e65c654c8da7d078.pdfhigh performance work systemknowledge exchange and combinationsocial capitallabor productivity |
spellingShingle | Iman Hakimi Morteza Moradi Abbas Shoul A Survey on the Impact of HPWS on Labor Productivity in Service SMEs: Mediating Role of Social Capital and Knowledge Exchange and Combination مدیریت بهره وری high performance work system knowledge exchange and combination social capital labor productivity |
title | A Survey on the Impact of HPWS on Labor Productivity in Service SMEs: Mediating Role of Social Capital and Knowledge Exchange and Combination |
title_full | A Survey on the Impact of HPWS on Labor Productivity in Service SMEs: Mediating Role of Social Capital and Knowledge Exchange and Combination |
title_fullStr | A Survey on the Impact of HPWS on Labor Productivity in Service SMEs: Mediating Role of Social Capital and Knowledge Exchange and Combination |
title_full_unstemmed | A Survey on the Impact of HPWS on Labor Productivity in Service SMEs: Mediating Role of Social Capital and Knowledge Exchange and Combination |
title_short | A Survey on the Impact of HPWS on Labor Productivity in Service SMEs: Mediating Role of Social Capital and Knowledge Exchange and Combination |
title_sort | survey on the impact of hpws on labor productivity in service smes mediating role of social capital and knowledge exchange and combination |
topic | high performance work system knowledge exchange and combination social capital labor productivity |
url | https://jpm.tabriz.iau.ir/article_698081_6d1e9f7f728e5f74e65c654c8da7d078.pdf |
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