Touch or click friendly: Towards adaptive user interfaces for complex applications.

This study evaluated the usability of a direct manipulation device (touchscreen) vs. indirect manipulation devices (mouse and touchpad) on the selected Microsoft (MS) Word tasks as per ISO-9241-11 standard. MS Word was taken as an example of a complex application. The tasks were evaluated in terms o...

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Main Authors: Ibrar Hussain, Iftikhar Ahmed Khan, Waqas Jadoon, Rab Nawaz Jadoon, Abdul Nasir Khan, Muhammad Shafi
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2024-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0297056
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author Ibrar Hussain
Iftikhar Ahmed Khan
Waqas Jadoon
Rab Nawaz Jadoon
Abdul Nasir Khan
Muhammad Shafi
author_facet Ibrar Hussain
Iftikhar Ahmed Khan
Waqas Jadoon
Rab Nawaz Jadoon
Abdul Nasir Khan
Muhammad Shafi
author_sort Ibrar Hussain
collection DOAJ
description This study evaluated the usability of a direct manipulation device (touchscreen) vs. indirect manipulation devices (mouse and touchpad) on the selected Microsoft (MS) Word tasks as per ISO-9241-11 standard. MS Word was taken as an example of a complex application. The tasks were evaluated in terms of touch-friendly or click-friendly using efficiency, effectiveness, and satisfaction parameters to propose a customized task menu. The experiment was conducted with fifty-four participants, divided into three MS Word usage-based expertise groups. Each participant performed fifty-six tasks using a mouse, a touchpad, and a touchscreen. To assess task-level usability, individual one-way ANOVAs were performed for each task to gauge both efficiency and effectiveness. It's worth noting that the touchscreen significantly outperformed other input methods in just one specific task regarding effectiveness. Consequently, an ANCOVA was employed, with task completion time as the independent variable and the number of errors as a covariate, to further investigate effectiveness. A total of 19 (34%) of the total tasks were found to be significantly efficient with a mouse, while 21 (37.5%) were significantly efficient with a touchscreen. Based on the results, a customized menu is recommended for MS Word-like applications that combine actions in touch-friendly tasks and mouse-friendly tasks separately.
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spelling doaj.art-361d2cf852d3414eb7daff104e786a032024-02-07T05:31:28ZengPublic Library of Science (PLoS)PLoS ONE1932-62032024-01-01192e029705610.1371/journal.pone.0297056Touch or click friendly: Towards adaptive user interfaces for complex applications.Ibrar HussainIftikhar Ahmed KhanWaqas JadoonRab Nawaz JadoonAbdul Nasir KhanMuhammad ShafiThis study evaluated the usability of a direct manipulation device (touchscreen) vs. indirect manipulation devices (mouse and touchpad) on the selected Microsoft (MS) Word tasks as per ISO-9241-11 standard. MS Word was taken as an example of a complex application. The tasks were evaluated in terms of touch-friendly or click-friendly using efficiency, effectiveness, and satisfaction parameters to propose a customized task menu. The experiment was conducted with fifty-four participants, divided into three MS Word usage-based expertise groups. Each participant performed fifty-six tasks using a mouse, a touchpad, and a touchscreen. To assess task-level usability, individual one-way ANOVAs were performed for each task to gauge both efficiency and effectiveness. It's worth noting that the touchscreen significantly outperformed other input methods in just one specific task regarding effectiveness. Consequently, an ANCOVA was employed, with task completion time as the independent variable and the number of errors as a covariate, to further investigate effectiveness. A total of 19 (34%) of the total tasks were found to be significantly efficient with a mouse, while 21 (37.5%) were significantly efficient with a touchscreen. Based on the results, a customized menu is recommended for MS Word-like applications that combine actions in touch-friendly tasks and mouse-friendly tasks separately.https://doi.org/10.1371/journal.pone.0297056
spellingShingle Ibrar Hussain
Iftikhar Ahmed Khan
Waqas Jadoon
Rab Nawaz Jadoon
Abdul Nasir Khan
Muhammad Shafi
Touch or click friendly: Towards adaptive user interfaces for complex applications.
PLoS ONE
title Touch or click friendly: Towards adaptive user interfaces for complex applications.
title_full Touch or click friendly: Towards adaptive user interfaces for complex applications.
title_fullStr Touch or click friendly: Towards adaptive user interfaces for complex applications.
title_full_unstemmed Touch or click friendly: Towards adaptive user interfaces for complex applications.
title_short Touch or click friendly: Towards adaptive user interfaces for complex applications.
title_sort touch or click friendly towards adaptive user interfaces for complex applications
url https://doi.org/10.1371/journal.pone.0297056
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