Impact of error management culture on knowledge performance in professional service firms
Knowledge is the most crucial resource of the 21st century. For professional service firms (PSFs), knowledge represents the input as well as the output, and thus the fundamental base for performance. As every organization, PSFs have to deal with errors – and how they do that indicates thei...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Slovenian Psychologists' Association
2014-01-01
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| Series: | Psihološka Obzorja |
| Subjects: | |
| Online Access: | http://psiholoska-obzorja.si/arhiv_clanki/2013/scheel_hausmann.pdf |