A survey on existing challenges of BSC implementation for performance measurement
The balanced scorecard (BSC) is a strategic oriented tool used comprehensively in profit and nonprofit organizations all over the world to synchronize routine processes of organizations to the mission and strategy, improve inner and outter communications, control organization performance toward stra...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Growing Science
2014-04-01
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| Series: | Management Science Letters |
| Subjects: | |
| Online Access: | http://www.growingscience.com/msl/Vol4/msl_2014_54.pdf |
| _version_ | 1811246490278952960 |
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| author | Behdad Gitinejad Mohammad Ali Keramati |
| author_facet | Behdad Gitinejad Mohammad Ali Keramati |
| author_sort | Behdad Gitinejad |
| collection | DOAJ |
| description | The balanced scorecard (BSC) is a strategic oriented tool used comprehensively in profit and nonprofit organizations all over the world to synchronize routine processes of organizations to the mission and strategy, improve inner and outter communications, control organization performance toward strategic targets. BSC has emerged from a simple performance measurement framework to a comprehensive strategic management system. It changes an organization’s strategic plan from a passive document to an active guideline for the organization on a daily basis and provides a helpful assistance that not only enables performance measurements, but also helps planners identify what should be accomplished and measured. This study focuses on how BSC is adopted as a tool for measuring effectiveness of strategy implementation in these organizations. This study adapts the BSC as a powerful tool for reaching an organization’s performance in four significant areas: Financial perspective, Customer-Market perspective, Internal Processes perspective and Learning & Growth perspective. The results suggest that governmental organizations are somehow successful in achieving their objectives in various degrees. |
| first_indexed | 2024-04-12T14:54:07Z |
| format | Article |
| id | doaj.art-3680b37c37fd4e66b4a4d35bfbe9b28e |
| institution | Directory Open Access Journal |
| issn | 1923-2934 1923-9343 |
| language | English |
| last_indexed | 2024-04-12T14:54:07Z |
| publishDate | 2014-04-01 |
| publisher | Growing Science |
| record_format | Article |
| series | Management Science Letters |
| spelling | doaj.art-3680b37c37fd4e66b4a4d35bfbe9b28e2022-12-22T03:28:18ZengGrowing ScienceManagement Science Letters1923-29341923-93432014-04-014473373810.5267/j.msl.2014.2.016A survey on existing challenges of BSC implementation for performance measurementBehdad GitinejadMohammad Ali KeramatiThe balanced scorecard (BSC) is a strategic oriented tool used comprehensively in profit and nonprofit organizations all over the world to synchronize routine processes of organizations to the mission and strategy, improve inner and outter communications, control organization performance toward strategic targets. BSC has emerged from a simple performance measurement framework to a comprehensive strategic management system. It changes an organization’s strategic plan from a passive document to an active guideline for the organization on a daily basis and provides a helpful assistance that not only enables performance measurements, but also helps planners identify what should be accomplished and measured. This study focuses on how BSC is adopted as a tool for measuring effectiveness of strategy implementation in these organizations. This study adapts the BSC as a powerful tool for reaching an organization’s performance in four significant areas: Financial perspective, Customer-Market perspective, Internal Processes perspective and Learning & Growth perspective. The results suggest that governmental organizations are somehow successful in achieving their objectives in various degrees.http://www.growingscience.com/msl/Vol4/msl_2014_54.pdfBalanced scorecardBSCStrategy managementPerformance management |
| spellingShingle | Behdad Gitinejad Mohammad Ali Keramati A survey on existing challenges of BSC implementation for performance measurement Management Science Letters Balanced scorecard BSC Strategy management Performance management |
| title | A survey on existing challenges of BSC implementation for performance measurement |
| title_full | A survey on existing challenges of BSC implementation for performance measurement |
| title_fullStr | A survey on existing challenges of BSC implementation for performance measurement |
| title_full_unstemmed | A survey on existing challenges of BSC implementation for performance measurement |
| title_short | A survey on existing challenges of BSC implementation for performance measurement |
| title_sort | survey on existing challenges of bsc implementation for performance measurement |
| topic | Balanced scorecard BSC Strategy management Performance management |
| url | http://www.growingscience.com/msl/Vol4/msl_2014_54.pdf |
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