Usability of library and archives' digital environments as a quality requirement. Context, models, and evaluation tools

A digital environment whose aim is making easily available resources, documents and information, such as an OPAC, a digital library or an archive online, is not fully effective if it does not meet final users’ satisfaction. Usability is one of the key macro-requirements for ensuring the quality of i...

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Main Author: Pierluigi Feliciati
Format: Article
Language:English
Published: Firenze University Press 2016-01-01
Series:JLIS.it
Subjects:
Online Access:https://ojs.devarea.it/v2/index.php/jlis/article/view/179
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author Pierluigi Feliciati
author_facet Pierluigi Feliciati
author_sort Pierluigi Feliciati
collection DOAJ
description A digital environment whose aim is making easily available resources, documents and information, such as an OPAC, a digital library or an archive online, is not fully effective if it does not meet final users’ satisfaction. Usability is one of the key macro-requirements for ensuring the quality of interaction between users and systems in order to seek, identify, select and consume content. The LIS and archival community, more and more intensely involved in the design of digital environments, must be aware of models and tools available to measure the perceived satisfaction. A quality reference model should include the fundamental issues related to usability, largely independent of the type of application and content. This paper contextualizes the quality of use of software products in the light of existing LIS models and presents some non-specialist evaluation tools freely available to the Italian community.
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spelling doaj.art-36aa5189589d478ebe2474823f44faf62022-12-22T02:53:16ZengFirenze University PressJLIS.it2038-10262016-01-0171Usability of library and archives' digital environments as a quality requirement. Context, models, and evaluation toolsPierluigi FeliciatiA digital environment whose aim is making easily available resources, documents and information, such as an OPAC, a digital library or an archive online, is not fully effective if it does not meet final users’ satisfaction. Usability is one of the key macro-requirements for ensuring the quality of interaction between users and systems in order to seek, identify, select and consume content. The LIS and archival community, more and more intensely involved in the design of digital environments, must be aware of models and tools available to measure the perceived satisfaction. A quality reference model should include the fundamental issues related to usability, largely independent of the type of application and content. This paper contextualizes the quality of use of software products in the light of existing LIS models and presents some non-specialist evaluation tools freely available to the Italian community.https://ojs.devarea.it/v2/index.php/jlis/article/view/179user studiesquality evaluationusabilityopacdigital library
spellingShingle Pierluigi Feliciati
Usability of library and archives' digital environments as a quality requirement. Context, models, and evaluation tools
JLIS.it
user studies
quality evaluation
usability
opac
digital library
title Usability of library and archives' digital environments as a quality requirement. Context, models, and evaluation tools
title_full Usability of library and archives' digital environments as a quality requirement. Context, models, and evaluation tools
title_fullStr Usability of library and archives' digital environments as a quality requirement. Context, models, and evaluation tools
title_full_unstemmed Usability of library and archives' digital environments as a quality requirement. Context, models, and evaluation tools
title_short Usability of library and archives' digital environments as a quality requirement. Context, models, and evaluation tools
title_sort usability of library and archives digital environments as a quality requirement context models and evaluation tools
topic user studies
quality evaluation
usability
opac
digital library
url https://ojs.devarea.it/v2/index.php/jlis/article/view/179
work_keys_str_mv AT pierluigifeliciati usabilityoflibraryandarchivesdigitalenvironmentsasaqualityrequirementcontextmodelsandevaluationtools