The superior service based on the highest number of visits and income of Hajj Hospital Surabaya in The National Health Insurance era
Background: A hospitals’ superior service is expected to be of higher value than other available provisions, which consequently differentiates the facility from others, as the branding easily attracts the community attention. The purpose of this study, therefore, is to identify the most needed and p...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
SAGE Publishing
2020-07-01
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| Series: | Journal of Public Health Research |
| Subjects: | |
| Online Access: | https://jphres.org/index.php/jphres/article/view/1836 |
| _version_ | 1797970229276442624 |
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| author | Rachmad Cahyadi Stefanus Supriyanto Ratna Dwi Wulandari |
| author_facet | Rachmad Cahyadi Stefanus Supriyanto Ratna Dwi Wulandari |
| author_sort | Rachmad Cahyadi |
| collection | DOAJ |
| description | Background: A hospitals’ superior service is expected to be of higher value than other available provisions, which consequently differentiates the facility from others, as the branding easily attracts the community attention. The purpose of this study, therefore, is to identify the most needed and profitable health services from existing hospitals.
Design and methods: This was a descriptive research performed with a cross sectional study approach. The variables studied include the number of visits, and revenue based on National Health Insurance (JKN).
Results: Findings show that the polyclinics were the highest number of visits between 2016 and 2017 include Cardiac, Internal Medicine, Medical Rehabilitation, Nerve, General Surgery, and also Dental & Mouth. Conversely, those with the most significant income include Heart, Polyclinics, Dental & Mouth, as well as General Surgery Polyclinics. Moreover, the Medical Rehabilitation and Internal Medicine outpatient installations demonstrated negative INA income, while the already running featured Services in high demand were Heart, Nerve, Dental & Oral, and also General Surgery polyclinics.
Conclusions: In can be concluded that not all polyclinics with high traffic generate positive income, hence it is necessary to monitor and analyze National Health Insurance (JKN) monthly income. |
| first_indexed | 2024-04-11T03:13:36Z |
| format | Article |
| id | doaj.art-37000884cef64b188a181d297f77507d |
| institution | Directory Open Access Journal |
| issn | 2279-9028 2279-9036 |
| language | English |
| last_indexed | 2024-04-11T03:13:36Z |
| publishDate | 2020-07-01 |
| publisher | SAGE Publishing |
| record_format | Article |
| series | Journal of Public Health Research |
| spelling | doaj.art-37000884cef64b188a181d297f77507d2023-01-02T10:49:51ZengSAGE PublishingJournal of Public Health Research2279-90282279-90362020-07-019210.4081/jphr.2020.1836The superior service based on the highest number of visits and income of Hajj Hospital Surabaya in The National Health Insurance eraRachmad Cahyadi0Stefanus Supriyanto1Ratna Dwi Wulandari2Doctoral Program of Public Health, Universitas Airlangga, Mulyorejo, SurabayaDepartment of Health Policy and Administration, Faculty of Public Health, Universitas Airlangga, Mulyorejo, SurabayaDepartment of Health Policy and Administration, Faculty of Public Health, Universitas Airlangga, Mulyorejo, SurabayaBackground: A hospitals’ superior service is expected to be of higher value than other available provisions, which consequently differentiates the facility from others, as the branding easily attracts the community attention. The purpose of this study, therefore, is to identify the most needed and profitable health services from existing hospitals. Design and methods: This was a descriptive research performed with a cross sectional study approach. The variables studied include the number of visits, and revenue based on National Health Insurance (JKN). Results: Findings show that the polyclinics were the highest number of visits between 2016 and 2017 include Cardiac, Internal Medicine, Medical Rehabilitation, Nerve, General Surgery, and also Dental & Mouth. Conversely, those with the most significant income include Heart, Polyclinics, Dental & Mouth, as well as General Surgery Polyclinics. Moreover, the Medical Rehabilitation and Internal Medicine outpatient installations demonstrated negative INA income, while the already running featured Services in high demand were Heart, Nerve, Dental & Oral, and also General Surgery polyclinics. Conclusions: In can be concluded that not all polyclinics with high traffic generate positive income, hence it is necessary to monitor and analyze National Health Insurance (JKN) monthly income.https://jphres.org/index.php/jphres/article/view/1836Services FeaturedHome HospitalPolyclinic |
| spellingShingle | Rachmad Cahyadi Stefanus Supriyanto Ratna Dwi Wulandari The superior service based on the highest number of visits and income of Hajj Hospital Surabaya in The National Health Insurance era Journal of Public Health Research Services Featured Home Hospital Polyclinic |
| title | The superior service based on the highest number of visits and income of Hajj Hospital Surabaya in The National Health Insurance era |
| title_full | The superior service based on the highest number of visits and income of Hajj Hospital Surabaya in The National Health Insurance era |
| title_fullStr | The superior service based on the highest number of visits and income of Hajj Hospital Surabaya in The National Health Insurance era |
| title_full_unstemmed | The superior service based on the highest number of visits and income of Hajj Hospital Surabaya in The National Health Insurance era |
| title_short | The superior service based on the highest number of visits and income of Hajj Hospital Surabaya in The National Health Insurance era |
| title_sort | superior service based on the highest number of visits and income of hajj hospital surabaya in the national health insurance era |
| topic | Services Featured Home Hospital Polyclinic |
| url | https://jphres.org/index.php/jphres/article/view/1836 |
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