Influence of Passenger Flow at the Station Entrances on Passenger Satisfaction Amid COVID-19

Influence of Passenger Flow at the Station Entrances on Passenger Satisfaction Amid COVID-19

Railway stations are centers of mass accumulation of people. Additional regulations change the intensity of the flow of visitors and the time of entering the station. Delays become an essential factor affecting the perceived satisfaction with all services at stations. This paper analyzes the impact...

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Bibliographic Details
Main Authors: Roman Sidorchuk, Anastasia Lukina, Ilya Markin, Stanislav Korobkov, Natalia Ivashkova, Sergey Mkhitaryan, Irina Skorobogatykh
Format: Article
Language:English
Published: Elsevier 2020-11-01
Series:Journal of Open Innovation: Technology, Market and Complexity
Subjects:
passenger satisfaction
innovation
COVID-19
train station
gateway
passenger traffic
Online Access:https://www.mdpi.com/2199-8531/6/4/150

Internet

https://www.mdpi.com/2199-8531/6/4/150

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