A New FullEX Decision-Making Technique for Criteria Importance Assessment: An Application to the Sustainable Last-Mile Delivery Courier Selection

Last-Mile Delivery (LMD) phase is essential issue in city logistics. However, it presents challenges due to the increasing number of vehicles and negative transportation effects. Sustainable city development requires smart LMD courier selection based on various criteria. This paper introduces a new...

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Main Authors: Sara Boskovic, Libor Svadlenka, Stefan Jovcic, Momcilo Dobrodolac, Vladimir Simic, Nebojsa Bacanin
Format: Article
Language:English
Published: IEEE 2023-01-01
Series:IEEE Access
Subjects:
Online Access:https://ieeexplore.ieee.org/document/10343101/
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author Sara Boskovic
Libor Svadlenka
Stefan Jovcic
Momcilo Dobrodolac
Vladimir Simic
Nebojsa Bacanin
author_facet Sara Boskovic
Libor Svadlenka
Stefan Jovcic
Momcilo Dobrodolac
Vladimir Simic
Nebojsa Bacanin
author_sort Sara Boskovic
collection DOAJ
description Last-Mile Delivery (LMD) phase is essential issue in city logistics. However, it presents challenges due to the increasing number of vehicles and negative transportation effects. Sustainable city development requires smart LMD courier selection based on various criteria. This paper introduces a new subjective technique, called FullEX, for the criteria importance assessment. FullEX incorporates experts’ opinions and their influence on the final decision, considering their reputation determined by education degree and experience. The application of FullEX focuses on assessing the importance of criteria for LMD courier selection. Such criteria are delivery service cost, on-time delivery, air and noise pollution, brand, and safety. Five experts participate in the evaluation procedure. However, this number can be adjusted depending on a certain problem. The FullEX method ranks on-time delivery as the most important criterion for sustainable LMD courier selection. In addition, the comparative analysis with the Best-Worst Method (BWM) confirms the results obtained by the FullEX method. Nevertheless, the sensitivity analyses demonstrate the stability of the FullEX and justify its introduction. Measuring the consistency index of the experts’ judgment has also the advantage of this method. This proposed criterion weighting method is versatile, user-friendly, and applicable to any MCDM problem involving expert opinions on criteria.
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spelling doaj.art-37297b5e494846c9b8b7e3b47102e1bb2023-12-13T00:00:57ZengIEEEIEEE Access2169-35362023-01-011113742613743610.1109/ACCESS.2023.333958010343101A New FullEX Decision-Making Technique for Criteria Importance Assessment: An Application to the Sustainable Last-Mile Delivery Courier SelectionSara Boskovic0https://orcid.org/0000-0002-0331-4262Libor Svadlenka1https://orcid.org/0000-0001-6484-6660Stefan Jovcic2https://orcid.org/0000-0002-9162-2133Momcilo Dobrodolac3https://orcid.org/0000-0001-8112-8329Vladimir Simic4https://orcid.org/0000-0001-5709-3744Nebojsa Bacanin5https://orcid.org/0000-0002-2062-924XFaculty of Transport Engineering, University of Pardubice, Pardubice, Czech RepublicFaculty of Transport Engineering, University of Pardubice, Pardubice, Czech RepublicFaculty of Transport Engineering, University of Pardubice, Pardubice, Czech RepublicFaculty of Transport and Traffic Engineering, University of Belgrade, Belgrade, SerbiaFaculty of Transport and Traffic Engineering, University of Belgrade, Belgrade, SerbiaFaculty of Informatics and Computing, Singidunum University, Belgrade, SerbiaLast-Mile Delivery (LMD) phase is essential issue in city logistics. However, it presents challenges due to the increasing number of vehicles and negative transportation effects. Sustainable city development requires smart LMD courier selection based on various criteria. This paper introduces a new subjective technique, called FullEX, for the criteria importance assessment. FullEX incorporates experts’ opinions and their influence on the final decision, considering their reputation determined by education degree and experience. The application of FullEX focuses on assessing the importance of criteria for LMD courier selection. Such criteria are delivery service cost, on-time delivery, air and noise pollution, brand, and safety. Five experts participate in the evaluation procedure. However, this number can be adjusted depending on a certain problem. The FullEX method ranks on-time delivery as the most important criterion for sustainable LMD courier selection. In addition, the comparative analysis with the Best-Worst Method (BWM) confirms the results obtained by the FullEX method. Nevertheless, the sensitivity analyses demonstrate the stability of the FullEX and justify its introduction. Measuring the consistency index of the experts’ judgment has also the advantage of this method. This proposed criterion weighting method is versatile, user-friendly, and applicable to any MCDM problem involving expert opinions on criteria.https://ieeexplore.ieee.org/document/10343101/Last-mile deliverymulti-criteria group decision-makingcriteria weighting methodFullEXBWM
spellingShingle Sara Boskovic
Libor Svadlenka
Stefan Jovcic
Momcilo Dobrodolac
Vladimir Simic
Nebojsa Bacanin
A New FullEX Decision-Making Technique for Criteria Importance Assessment: An Application to the Sustainable Last-Mile Delivery Courier Selection
IEEE Access
Last-mile delivery
multi-criteria group decision-making
criteria weighting method
FullEX
BWM
title A New FullEX Decision-Making Technique for Criteria Importance Assessment: An Application to the Sustainable Last-Mile Delivery Courier Selection
title_full A New FullEX Decision-Making Technique for Criteria Importance Assessment: An Application to the Sustainable Last-Mile Delivery Courier Selection
title_fullStr A New FullEX Decision-Making Technique for Criteria Importance Assessment: An Application to the Sustainable Last-Mile Delivery Courier Selection
title_full_unstemmed A New FullEX Decision-Making Technique for Criteria Importance Assessment: An Application to the Sustainable Last-Mile Delivery Courier Selection
title_short A New FullEX Decision-Making Technique for Criteria Importance Assessment: An Application to the Sustainable Last-Mile Delivery Courier Selection
title_sort new fullex decision making technique for criteria importance assessment an application to the sustainable last mile delivery courier selection
topic Last-mile delivery
multi-criteria group decision-making
criteria weighting method
FullEX
BWM
url https://ieeexplore.ieee.org/document/10343101/
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