Modeling performance indicators of resilient pharmaceutical supply chain

Purpose – In the recent dynamic market, supply chain disruptions are rapidly increasing with varied customer demand, technological changes, uncertain pandemic events etc. To overcome the unexpected disruptions, supply chain of each business should be resilient and pharmaceutical supply chain (PSC) i...

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Main Authors: Chitra Lekha Karmaker, Tazim Ahmed
Format: Article
Language:English
Published: Emerald Publishing 2020-12-01
Series:Modern Supply Chain Research and Applications
Subjects:
Online Access:https://www.emerald.com/insight/content/doi/10.1108/MSCRA-04-2020-0006/full/pdf?title=modeling-performance-indicators-of-resilient-pharmaceutical-supply-chain
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author Chitra Lekha Karmaker
Tazim Ahmed
author_facet Chitra Lekha Karmaker
Tazim Ahmed
author_sort Chitra Lekha Karmaker
collection DOAJ
description Purpose – In the recent dynamic market, supply chain disruptions are rapidly increasing with varied customer demand, technological changes, uncertain pandemic events etc. To overcome the unexpected disruptions, supply chain of each business should be resilient and pharmaceutical supply chain (PSC) is no exception. Motivated by the challenges and unexpected pandemic disruptions, this paper aims to examine the performance indicators (PIs) of the resilient PSC and to predict the resilience level for a certain time period in the context of Bangladesh. Design/methodology/approach – The aim of this paper presents a structured framework based on the Delphi method, fuzzy DEMATEL (Decision Making Trial and Evaluation Laboratory) and system dynamics (SD). The proposed methodology was validated using expert's inputs from the relevant field in Bangladesh. This study reveals the influential relationships of indicators and resilience level using fuzzy DEMATEL and SD to improve the resiliency. Findings – Findings revealed that “Supply chain risk orientation”, “Visibility”, “Flexibility”, “Agility in supply chain” and “Collaboration” are the top five influential performance indicators for resilient PSC. The cause and effect relationship found that “IT capability”, “Flexibility”, “Supply chain network design”, “Resource availability”, “Supply chain risk orientation” and “Velocity” were in cause category which play a vital role for establishing resilient supply chain. SD approach has developed a model for predicting the resilience level of the supply chain. Originality/value – This work is one of the initial contributions in the literature that has targeted on the identification and analysis of the significant PIs and predicting the resilience level of the PSC.
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spelling doaj.art-37dc6530a1b6472ea2d47ab9212790dc2022-12-22T03:21:57ZengEmerald PublishingModern Supply Chain Research and Applications2631-38712020-12-012317920510.1108/MSCRA-04-2020-0006657111Modeling performance indicators of resilient pharmaceutical supply chainChitra Lekha Karmaker0Tazim Ahmed1Jashore University of Science and Technology, Jashore, BangladeshJashore University of Science and Technology, Jashore, BangladeshPurpose – In the recent dynamic market, supply chain disruptions are rapidly increasing with varied customer demand, technological changes, uncertain pandemic events etc. To overcome the unexpected disruptions, supply chain of each business should be resilient and pharmaceutical supply chain (PSC) is no exception. Motivated by the challenges and unexpected pandemic disruptions, this paper aims to examine the performance indicators (PIs) of the resilient PSC and to predict the resilience level for a certain time period in the context of Bangladesh. Design/methodology/approach – The aim of this paper presents a structured framework based on the Delphi method, fuzzy DEMATEL (Decision Making Trial and Evaluation Laboratory) and system dynamics (SD). The proposed methodology was validated using expert's inputs from the relevant field in Bangladesh. This study reveals the influential relationships of indicators and resilience level using fuzzy DEMATEL and SD to improve the resiliency. Findings – Findings revealed that “Supply chain risk orientation”, “Visibility”, “Flexibility”, “Agility in supply chain” and “Collaboration” are the top five influential performance indicators for resilient PSC. The cause and effect relationship found that “IT capability”, “Flexibility”, “Supply chain network design”, “Resource availability”, “Supply chain risk orientation” and “Velocity” were in cause category which play a vital role for establishing resilient supply chain. SD approach has developed a model for predicting the resilience level of the supply chain. Originality/value – This work is one of the initial contributions in the literature that has targeted on the identification and analysis of the significant PIs and predicting the resilience level of the PSC.https://www.emerald.com/insight/content/doi/10.1108/MSCRA-04-2020-0006/full/pdf?title=modeling-performance-indicators-of-resilient-pharmaceutical-supply-chainpharmaceutical industrysupply chain resilienceperformance indicatorsfuzzy dematelsystem dynamics model
spellingShingle Chitra Lekha Karmaker
Tazim Ahmed
Modeling performance indicators of resilient pharmaceutical supply chain
Modern Supply Chain Research and Applications
pharmaceutical industry
supply chain resilience
performance indicators
fuzzy dematel
system dynamics model
title Modeling performance indicators of resilient pharmaceutical supply chain
title_full Modeling performance indicators of resilient pharmaceutical supply chain
title_fullStr Modeling performance indicators of resilient pharmaceutical supply chain
title_full_unstemmed Modeling performance indicators of resilient pharmaceutical supply chain
title_short Modeling performance indicators of resilient pharmaceutical supply chain
title_sort modeling performance indicators of resilient pharmaceutical supply chain
topic pharmaceutical industry
supply chain resilience
performance indicators
fuzzy dematel
system dynamics model
url https://www.emerald.com/insight/content/doi/10.1108/MSCRA-04-2020-0006/full/pdf?title=modeling-performance-indicators-of-resilient-pharmaceutical-supply-chain
work_keys_str_mv AT chitralekhakarmaker modelingperformanceindicatorsofresilientpharmaceuticalsupplychain
AT tazimahmed modelingperformanceindicatorsofresilientpharmaceuticalsupplychain