Turnaround maintenance workers cultural values and conflict management style preference: Moderating role of temperament

The general argument is that individuals choose those conflict styles that fit their cultural values. The concept of culture fit elucidates why organizational practices are effective with regards to employees work-related performance if these practices fit the cultural values of the workforce. Misma...

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Main Authors: Musah Adiza. Alhassan, Ghazali Zulkipli, Nizam Shahrul Isha Ahmad
Format: Article
Language:English
Published: EDP Sciences 2018-01-01
Series:SHS Web of Conferences
Online Access:https://doi.org/10.1051/shsconf/20185602004
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author Musah Adiza. Alhassan
Ghazali Zulkipli
Nizam Shahrul Isha Ahmad
author_facet Musah Adiza. Alhassan
Ghazali Zulkipli
Nizam Shahrul Isha Ahmad
author_sort Musah Adiza. Alhassan
collection DOAJ
description The general argument is that individuals choose those conflict styles that fit their cultural values. The concept of culture fit elucidates why organizational practices are effective with regards to employees work-related performance if these practices fit the cultural values of the workforce. Mismatch of organizational practices with employees’ cultural values may result in dissatisfaction and demotivation to perform well. This present study determined the link between plant turnaround maintenance (TAM) workers culture values, and their preference for a specific method for managing conflict. The research methodology is based on questionnaire survey focusing on plant TAM employees during execution phase. Data was gathered from TAM workers in 13 petrochemical plants in east and west Malaysia. Stated hypotheses were tested using SmartPLS software. Results shows all five cultural dimensions positively predicted integrating, obliging, compromising and avoiding, and negatively predicted dominating conflict management styles. The study concludes that employees will generally favor conflict styles that are consistent with their cultural values. Compared to previous findings, the current results revealed both culture and temperament as predictors of conflict management styles, providing a comprehensive evidence of the predictors of conflict management style preference.
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spelling doaj.art-37edfef3cdcc458b89df36b12765fcf32022-12-21T22:46:26ZengEDP SciencesSHS Web of Conferences2261-24242018-01-01560200410.1051/shsconf/20185602004shsconf_iclm2018_02004Turnaround maintenance workers cultural values and conflict management style preference: Moderating role of temperamentMusah Adiza. AlhassanGhazali ZulkipliNizam Shahrul Isha AhmadThe general argument is that individuals choose those conflict styles that fit their cultural values. The concept of culture fit elucidates why organizational practices are effective with regards to employees work-related performance if these practices fit the cultural values of the workforce. Mismatch of organizational practices with employees’ cultural values may result in dissatisfaction and demotivation to perform well. This present study determined the link between plant turnaround maintenance (TAM) workers culture values, and their preference for a specific method for managing conflict. The research methodology is based on questionnaire survey focusing on plant TAM employees during execution phase. Data was gathered from TAM workers in 13 petrochemical plants in east and west Malaysia. Stated hypotheses were tested using SmartPLS software. Results shows all five cultural dimensions positively predicted integrating, obliging, compromising and avoiding, and negatively predicted dominating conflict management styles. The study concludes that employees will generally favor conflict styles that are consistent with their cultural values. Compared to previous findings, the current results revealed both culture and temperament as predictors of conflict management styles, providing a comprehensive evidence of the predictors of conflict management style preference.https://doi.org/10.1051/shsconf/20185602004
spellingShingle Musah Adiza. Alhassan
Ghazali Zulkipli
Nizam Shahrul Isha Ahmad
Turnaround maintenance workers cultural values and conflict management style preference: Moderating role of temperament
SHS Web of Conferences
title Turnaround maintenance workers cultural values and conflict management style preference: Moderating role of temperament
title_full Turnaround maintenance workers cultural values and conflict management style preference: Moderating role of temperament
title_fullStr Turnaround maintenance workers cultural values and conflict management style preference: Moderating role of temperament
title_full_unstemmed Turnaround maintenance workers cultural values and conflict management style preference: Moderating role of temperament
title_short Turnaround maintenance workers cultural values and conflict management style preference: Moderating role of temperament
title_sort turnaround maintenance workers cultural values and conflict management style preference moderating role of temperament
url https://doi.org/10.1051/shsconf/20185602004
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AT nizamshahrulishaahmad turnaroundmaintenanceworkersculturalvaluesandconflictmanagementstylepreferencemoderatingroleoftemperament