Mapping and Changing Informal Nurse Leadership Communication Pathways in a Health System

Purpose: Social network analysis (SNA) is increasingly being used to provide a visual and quantitative analysis of relationships among groups of staff and other subjects of interest. This paper examines the role SNA can play in identifying existing networks, and measures the impact of participation...

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Main Author: David C. Benton, PhD, RN, FRCN
Format: Article
Language:English
Published: Elsevier 2015-03-01
Series:Asian Nursing Research
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S1976131715000043
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author David C. Benton, PhD, RN, FRCN
author_facet David C. Benton, PhD, RN, FRCN
author_sort David C. Benton, PhD, RN, FRCN
collection DOAJ
description Purpose: Social network analysis (SNA) is increasingly being used to provide a visual and quantitative analysis of relationships among groups of staff and other subjects of interest. This paper examines the role SNA can play in identifying existing networks, and measures the impact of participation in brief task-focused project groups on the underlying communication pathways. Methods: An SNA of a closed group of nurse leaders was conducted in a health system in Scotland, UK. Data were collected on two occasions 6 months apart. Analysis of both whole network and individual node-based (nurse leader) measures were undertaken. Results: Analysis revealed that the initial network structure was related to functional departments. By establishing task and finish groups, network density and other key measures could be improved. Conclusions: SNA is a useful tool in mapping existing networks and evaluating how these can be strengthened through the use of task orientated project work. This easy-to-use technique can provide useful insights and a means of targeting management action to improve communication pathways in a moderately large and complex nurse leadership group. Further clinical and academic potential uses of the technique are suggested.
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spelling doaj.art-3843700ca66243f2a9682a9f4c2f0c8e2022-12-21T18:57:43ZengElsevierAsian Nursing Research1976-13172015-03-0191283410.1016/j.anr.2014.10.006Mapping and Changing Informal Nurse Leadership Communication Pathways in a Health SystemDavid C. Benton, PhD, RN, FRCNPurpose: Social network analysis (SNA) is increasingly being used to provide a visual and quantitative analysis of relationships among groups of staff and other subjects of interest. This paper examines the role SNA can play in identifying existing networks, and measures the impact of participation in brief task-focused project groups on the underlying communication pathways. Methods: An SNA of a closed group of nurse leaders was conducted in a health system in Scotland, UK. Data were collected on two occasions 6 months apart. Analysis of both whole network and individual node-based (nurse leader) measures were undertaken. Results: Analysis revealed that the initial network structure was related to functional departments. By establishing task and finish groups, network density and other key measures could be improved. Conclusions: SNA is a useful tool in mapping existing networks and evaluating how these can be strengthened through the use of task orientated project work. This easy-to-use technique can provide useful insights and a means of targeting management action to improve communication pathways in a moderately large and complex nurse leadership group. Further clinical and academic potential uses of the technique are suggested.http://www.sciencedirect.com/science/article/pii/S1976131715000043knowledge managementleadershipsocial networkingteam nursing
spellingShingle David C. Benton, PhD, RN, FRCN
Mapping and Changing Informal Nurse Leadership Communication Pathways in a Health System
Asian Nursing Research
knowledge management
leadership
social networking
team nursing
title Mapping and Changing Informal Nurse Leadership Communication Pathways in a Health System
title_full Mapping and Changing Informal Nurse Leadership Communication Pathways in a Health System
title_fullStr Mapping and Changing Informal Nurse Leadership Communication Pathways in a Health System
title_full_unstemmed Mapping and Changing Informal Nurse Leadership Communication Pathways in a Health System
title_short Mapping and Changing Informal Nurse Leadership Communication Pathways in a Health System
title_sort mapping and changing informal nurse leadership communication pathways in a health system
topic knowledge management
leadership
social networking
team nursing
url http://www.sciencedirect.com/science/article/pii/S1976131715000043
work_keys_str_mv AT davidcbentonphdrnfrcn mappingandchanginginformalnurseleadershipcommunicationpathwaysinahealthsystem